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LANAI Outdoor  Anmeldelser 

288
•
TrustScore 4.5 ud af 5

4,4

Leverandør af havebygninger
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We purchased our Lania outdoor living space just over three years ago and it has proved a great addition to our property. The key benefits: • It represents an adaptable living space which cate... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We had a 6m x 3.5m KOA Awning Fitted on the back of our patio doors and being South facing they have been a game changer with keeping the house cool in Summer and also an extension of our lounge whe... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

I placed an order in July 2026 and paid £23k as the first two of three deposits for a pergola. The 12 week order period came and went with no news of my order. Then last week `I had an email saying th... Se mere

Bedømt til 5 ud af 5 stjerner

It’s now just over a year since our Lanai Iris Pergola was installed, so we’ve had a good amount of time to get to know it. The robustness, quality and style cannot be disputed. It looks and operates... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Leverandør af havebygninger

Oplysningerne kommer fra forskellige eksterne kilder

Lanai Outdoor have an extensive range of bespoke contemporary glass extensions, verandas, glass rooms, patio awnings and louvered roof canopies.

Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

288 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 40 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(288)

71 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Amazing company

Amazing company! Purchased a veranda recently and it is perfect!! Brilliant company! Highly reccommend

5. maj 2021
Uopfordret anmeldelse
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Besvarelse fra LANAI Outdoor

Thanks for this great review.

Bedømt til 1 ud af 5 stjerner

Do not put any trust in this company. They do not care

The culture of the company is a disgrace. From the sales person fumbling on prices to the outsourced surveyors, outsourced installers, admin team and totally disregard for the customer of the Managing Director. When literally everything has gone wrong with such a significant purchased you would expect the guy at the top to show some compassion.

I suggest reading the one star reviews on Google as this company is very good at manipulated the review process.

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Based on the current reply to this review I can now add that Lanai are liars. The surveyor candidly admitted to my husband when he came back to measure up that he botched up the whole job. Too high, too long and not wide enough.

Also no offer of resolution has been made and now there is no expectation of one based on my research of Lanai. I plan to take legal advice to claim back my £34,000 paid to Lanai dating back to September 2020

17. april 2021
Uopfordret anmeldelse
LANAI Outdoor -logo

Besvarelse fra LANAI Outdoor

Dear Mrs James

Update - This installation is now completed to the customers satisfaction.

We apologise for the delays.

We have hundreds of very happy customers.
Apologies that we have encountered a couple of issues with your installation. There was an issue with the perimeter fencing position running out of line meaning the whole structure had to move forward slightly. We assure you that our installers do not take “short cuts” We have agreed to have the two gutter beams remade as the manufacturer had also incorrectly positioned a post fixing point – this will resolve this issue. As soon as these issues were identified, we contacted our supplier and provided them with details of the parts that need remaking. Our director is directly involved in this process to ensure we can turn this around as quickly as possible. We have discussed the structure with our lead fitter and he assures us it is currently safe, the reason we could not dismantle yesterday was that we only had a team of two men on site yesterday and taking down such a large structure would have been a health and safety issue without a third team member present. We have tried to be as flexible as possible, working around your other site works (blocking up window, having the patio laid, then deciding you would not be having the patio laid etc.) and have accommodated the changing installation dates the best we can in an extremely busy working diary. We sent you over an email yesterday afternoon and another this morning with our proposal of how to rectify this situation but as of this morning we have no response. We assure you that bringing your project to a mutually agreeable conclusion is the top of our list of priorities and we are sure you will be thrilled with the end product once completed.

Bedømt til 5 ud af 5 stjerner

Professional team

Professional team, knowledgable and quick assembly.
The veranda was well built and has top grade materials.
They always keep you informed of all the steps. Reliable and good job.

13. april 2021
Uopfordret anmeldelse
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Besvarelse fra LANAI Outdoor

Thanks for the review

Bedømt til 5 ud af 5 stjerner

did an extension work with them and…

did an extension work with them and absolutely love the result, the work is detailed and well designed, the service has been very professional and warm

27. marts 2021
Uopfordret anmeldelse
LANAI Outdoor -logo

Besvarelse fra LANAI Outdoor

Thank you for your review

Bedømt til 5 ud af 5 stjerner

Cant recommend enough

Cant recommend enough, quality workmanship, polite, happy, nothing was too much. Brilliant all round, more than happy with final build.

25. marts 2021
Uopfordret anmeldelse
LANAI Outdoor -logo

Besvarelse fra LANAI Outdoor

Thanks for the great review.

Bedømt til 5 ud af 5 stjerner

This firm is very helpful to cater for…

This firm is very helpful to cater for any type of needs. The explanation given to help me choose the right size gazebo was really comforting to me.
I would highly recommend their service. They made things so easy for us.
Competitive prices and great customer care.

22. marts 2021
Uopfordret anmeldelse
LANAI Outdoor -logo

Besvarelse fra LANAI Outdoor

Thank you for this review.

Bedømt til 5 ud af 5 stjerner

Good garden design

Thanks for the help and my garden is looking really nice now and receiving lots of compliments from friends

22. marts 2021
Uopfordret anmeldelse
LANAI Outdoor -logo

Besvarelse fra LANAI Outdoor

Thanks for the review.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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