Lamps2udirect Anmeldelser 

694
TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Because the light bulbs we wanted are made by only a limited number of manufacturers, my order turned out to take a while to fulfil, When I enquired into the delay, Sharon and Martin replied straight... Se mere

Bedømt til 5 ud af 5 stjerner

Ordered and paid for 2 cool white under counter tubes which arrived after 9 days. However one was warm white. Contacted Martin at the company who apologised and posted out another cool white tube st... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Highly recommend!!! Great customer service and honest. I’ve used this shop twice and had no problems till last time, third time. My UV lamps arrived broken. I called them immediately after receivi... Se mere

Bedømt til 5 ud af 5 stjerner

Aurora AU-MR16/50SQ 50 watt Halogen MR16 Square Light Bulbs are discontinued, but Lamps2udirect came up with an alternative that fitted my ceiling light holders perfectly, saving me a fortune replacin... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Lampeforretning
  2. Leverandør af elpærer

Skrevet af virksomheden

Specialist suppliers of all things lighting our range of products include hard to find replacement lamps as well as LEDs, fittings and traditional fluorescent, halogen and incandescent lamps. Our best selling items include square & hexagonal spot lights as well as Smilight under-cabinet tubes. Delivery is free on orders over £45 within the UK.


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

694 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 83 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(694)

30 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

10 stars would be more accurate

I recently purchased some lamps from here and ordered the wrong items. They could not have been better in the way they responded to my error. Their level of customer service is outstanding. I chose to buy from them as their price was the lowest I could find for the items. I am a very happy customer.

1. april 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The website is easy to navigate and the…

The website is easy to navigate and the prices are competitive. I was particularly impressed with both the speed of response to emailed questions and the robust packaging of the goods. I shall use Lamps2udirect again.

24. februar 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Stay away and avoid the hassle

I purchased a number of new LED light battens. Unfortunately I ordered the incorrect brightness. Rang the company and explained my mistake and in accordance with their guidelines I returned the items and reordered the correct ones. That was 6 months ago and I am still awaiting a credit for the original order which amounts to £400.00. The company has confirmed receipt of the items. Have tried contacting them regards this issue and surprise, surprise no response. I am now having to recover the monies through my credit card company. I certainly will not be using them again and I would advise other customers to stay clear. Customer service is non existence. If you have an issue forget it. In the current climate you would think businesses would want to afford bad reviews. This company obviously is not bothered.

16. februar 2021
Uopfordret anmeldelse
Lamps2udirect-logo

Besvarelse fra Lamps2udirect

Hello Simon,

Thank you so much for taking the time to leave us feedback.

We are very sorry for the delay in issuing you a refund and understand why this would put you off ordering again. It looks as though there was an administrative issue.

We responded immediately to this problem and I believe this has all been resolved for you now.

Can you confirm?

Bedømt til 5 ud af 5 stjerner

Highly recommended

Easy to use site. Good choice of products. I had no trouble ordering and the goods came pretty quickly given the pandemic situation. Also, gods were very well packaged. Highly recommended.

27. januar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Bulbs

Good morning, just to say I will be using lamps2udirect again . What a great company, I bought some new coloured bulbs and ordered the wrong fitment they changed them at no cost very impressed, big thank you

18. december 2020
Uopfordret anmeldelse
Lamps2udirect-logo

Besvarelse fra Lamps2udirect

Thank you William - Your feedback is greatly appreciated. We hope to hear from you again soon!

Bedømt til 5 ud af 5 stjerner

EXCELLENT CUSTOMER SERVICE

I received excellent customer service from Martin at this company. Unfortunately, the outdoor illuminated reindeer which I had ordered was damaged when it was delivered. Martin dealt with the issue quickly and positively and I was very happy with the manner in which this issue was handled.

18. december 2020
Uopfordret anmeldelse
Lamps2udirect-logo

Besvarelse fra Lamps2udirect

Jackie - Thank you so much for your review. I know this would have been an inconvenience to you, but your patience and understanding of the situation is so appreciated. I really hope we hear from you again in the future! Have a great Christmas!

Bedømt til 1 ud af 5 stjerner

If you want to wait - buy from here

I ordered my scales nearly 2 weeks ago, in hope they would arrive in the '5 days' or slightly over. But nothing.
I emailed the first time, got a response but was really unhelpful.
I have sent a second email this week as they said Monday was the latest date I would receieve them...no response from them.
If they could reply to me within a matter of minutes / hours before, they have for sure seen my email.
What a waste of time and money. I read reviews before purchasing and I thought I'd give them a chance, really gutted.

11. december 2020
Uopfordret anmeldelse
Lamps2udirect-logo

Besvarelse fra Lamps2udirect

Hello Becky, Thank you for taking the time to leave us a review. As advised, this time of year is unfortunately manic and with Royal Mail being so busy, unfortunately, deliveries are taking longer than we would like. Have you received the goods now?

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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