Because the light bulbs we wanted are made by only a limited number of manufacturers, my order turned out to take a while to fulfil, When I enquired into the delay, Sharon and Martin replied straight... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered and paid for 2 cool white under counter tubes which arrived after 9 days. However one was warm white. Contacted Martin at the company who apologised and posted out another cool white tube st... Se mere
Virksomheden har svaret
Highly recommend!!! Great customer service and honest. I’ve used this shop twice and had no problems till last time, third time. My UV lamps arrived broken. I called them immediately after receivi... Se mere
Aurora AU-MR16/50SQ 50 watt Halogen MR16 Square Light Bulbs are discontinued, but Lamps2udirect came up with an alternative that fitted my ceiling light holders perfectly, saving me a fortune replacin... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Specialist suppliers of all things lighting our range of products include hard to find replacement lamps as well as LEDs, fittings and traditional fluorescent, halogen and incandescent lamps. Our best selling items include square & hexagonal spot lights as well as Smilight under-cabinet tubes. Delivery is free on orders over £45 within the UK.
Kontaktoplysninger
Unit 39a, Park Farm Industrial Estate, SG9 9AZ, Buntingford, Hertfordshire, Storbritannien
- 01763 661650
- sales@lamps2udirect.com
- www.lamps2udirect.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 83 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The lamps arrived on time and well…
The lamps arrived on time and well packed. They fitted easily and worked immediately. What more could I ask!
Goods arrived in due time and good…
Goods arrived in due time and good order.
Excellent service
Excellent service, product arrived quickly and was just what I was looking for.
Will use again.
Excellent customer service
Excellent customer service, quick despatch and delivery. Would not hesitate to buy from lamps2udirect again.
10 stars would be more accurate
I recently purchased some lamps from here and ordered the wrong items. They could not have been better in the way they responded to my error. Their level of customer service is outstanding. I chose to buy from them as their price was the lowest I could find for the items. I am a very happy customer.
We received our order of replacement…Order of bulbs
We received our order of replacement bulbs and was very happy with the order, completed efficiently and packaging was great, thank you
Found the stock I needed when no one…
Found the stock I needed when no one else had any. Best price too. Excellent timely service.
Found replacements for my unique…
Found replacements for my unique kitchen bulbs and delivery was seamless. Very happy!
The light tubes arrived safely and I…
The light tubes arrived safely and I damaged and were exactly the right size.
Prompt delivery, good service.
Many thanks
The website is easy to navigate and the…
The website is easy to navigate and the prices are competitive. I was particularly impressed with both the speed of response to emailed questions and the robust packaging of the goods. I shall use Lamps2udirect again.
Stay away and avoid the hassle
I purchased a number of new LED light battens. Unfortunately I ordered the incorrect brightness. Rang the company and explained my mistake and in accordance with their guidelines I returned the items and reordered the correct ones. That was 6 months ago and I am still awaiting a credit for the original order which amounts to £400.00. The company has confirmed receipt of the items. Have tried contacting them regards this issue and surprise, surprise no response. I am now having to recover the monies through my credit card company. I certainly will not be using them again and I would advise other customers to stay clear. Customer service is non existence. If you have an issue forget it. In the current climate you would think businesses would want to afford bad reviews. This company obviously is not bothered.

Besvarelse fra Lamps2udirect
unusual bulb for a…
Needed a slightly unusual bulb for a porcelain Christmas light, supplied a replacement in a couple of days, first class service, thanks
Highly recommended
Easy to use site. Good choice of products. I had no trouble ordering and the goods came pretty quickly given the pandemic situation. Also, gods were very well packaged. Highly recommended.
7 watt spot bulbs
Got my bulbs delivered all ok and no problems
Excellent service and very knowledgeable about products
Very good service from this company.
Martin is extremely knowledgeable about the products on his website .
Thoroughly recommended. I wouldn’t hesitate to purchase from Lamps2udirect again.
My new fire glow bulbs arrived quickly…
My new fire glow bulbs arrived quickly and well-packed, and were extremely good value. I’m very happy with my purchase.
Bulbs
Good morning, just to say I will be using lamps2udirect again . What a great company, I bought some new coloured bulbs and ordered the wrong fitment they changed them at no cost very impressed, big thank you

Besvarelse fra Lamps2udirect
EXCELLENT CUSTOMER SERVICE
I received excellent customer service from Martin at this company. Unfortunately, the outdoor illuminated reindeer which I had ordered was damaged when it was delivered. Martin dealt with the issue quickly and positively and I was very happy with the manner in which this issue was handled.

Besvarelse fra Lamps2udirect
Fantastic company fast service and…
Fantastic company fast service and aftercare

Besvarelse fra Lamps2udirect
If you want to wait - buy from here
I ordered my scales nearly 2 weeks ago, in hope they would arrive in the '5 days' or slightly over. But nothing.
I emailed the first time, got a response but was really unhelpful.
I have sent a second email this week as they said Monday was the latest date I would receieve them...no response from them.
If they could reply to me within a matter of minutes / hours before, they have for sure seen my email.
What a waste of time and money. I read reviews before purchasing and I thought I'd give them a chance, really gutted.

Besvarelse fra Lamps2udirect
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







