I love my hair I’m not disappointed at all, but I didn’t like the fact that I had to wait for almost three months for the package, the waiting caused frustration. Y’all stated that delivery time from... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
DO NOT ORDER UNLESS U PLANNING TO KEEP YOUR WIG AS THERE NO RETURNS OR EXCHANGE! My wig arrived today,however it much darker then on model photos, it fit super weird . Quality not great, you can get... Se mere
Virksomheden har svaret
First class hair and beauty company. I love this company because their products are first class, fantastic quality at affordable prices. They are also very efficient with shipping/delivery to ensure c... Se mere
i have been waiting for a wig thats still hasnt arrived but they havent even let me know when the wig has been sent its ashame because i love the wig i chose im sad because its my birthday wig
Virksomhedsoplysninger
Skrevet af virksomheden
LA 'BELLO BEAUTY is the No.1 retailer of Luxury ready-to-wear Wigs. You simply will not find a retailer with a more diverse catalogue of wigs in Europe.
Kontaktoplysninger
20 High Street, DA1 1BY, Dartford, Storbritannien
- help@labellobeauty.com
- www.labellobeauty.com
2,6
Under middel
232 anmeldelser
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Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Waited almost 2 weeks and still no…
Waited almost 2 weeks and still no delivery so I’ve got in my car and headed to the shop. Unfortunately the address doesn’t exist. Refund please!!!! SCAM
21. januar 2023
Uopfordret anmeldelse
Besvarelse fra LA' BELLO BEAUTY
Hi Hagan,
We apologize for the delay and misunderstanding.
You selected the click and collect option by mistake and your order has been in our store for collection since the day you placed your order.
An email will be sent to you now.
Already eyeing up my next purchase!
Arrived in good time and was well packaged. Care instructions were easy to find. Fits very well and is comfortable. I have had a lot of compliments that the wig looks real even though it is synthetic, and requests from friends to share the link so that they can make their own purchase!
8. januar 2023
I haven't received my parcel up until…
I haven't received my parcel up until now, so I don't know what to say
Thanks
2. januar 2023
Besvarelse fra LA' BELLO BEAUTY
Hi Rhoda,
We sincerely do apologize for your experience with us.
Could you please send an email to help@labellobeauty.com for us to look into this further.
Looking forward to your email.
I placed an order on the 30 of…
I placed an order on the 30 of December, two weeks later I’m still waiting I’ve sent 2 emails asking when should i expect my order no reply it’s my first time ordering, your customer service needs improvement.
30. december 2022
Besvarelse fra LA' BELLO BEAUTY
Hi, we sincerely apologise for the delayed response. Please be assured we are rectifying the delay with your order.
Great quality!
The wig came right on time and it's BEAUTIFUL! I bought a synthetic wig and it looks beautiful, you can barely tell it's a synthetic one! I'll buy more!
9. januar 2023
Besvarelse fra LA' BELLO BEAUTY
Hi, thank you so much for your five-star review. We are glad to hear you love your wig. We appreciate your business and hope to see you again soon!
Fast delivery and good value for money
This was my first wig and I was just gonna use the wig as a test to see if I wanted to order one for prom in the summer and I was surprised to see how nice it was. For context I bought the Brandi wig.
21. december 2022
Uopfordret anmeldelse
Besvarelse fra LA' BELLO BEAUTY
Hi, thank you so much for your five-star review. We appreciate your business and hope to see you again soon!
I bought the Malika wig
I bought the Malika wig, it does not look like the photo on the website. The highlights are a lot lighter than expected and the wig is not suitable for everyday wear. It looks more like a costume wig. I have spoken to customer services by emai, and sent them photos of my wig. Nothing has been done and they claim the highlights are darker in the photo due to the lighting. This does not appear to be the case because the wig looks substantially different on the website. Nowhere on the website do I see that colors may vary.
27. november 2022
Besvarelse fra LA' BELLO BEAUTY
Hi, we sincerely apologise for this experience. A replacement order will be sent right away. Thank you for your patronage, we appreciate your business.
I never received my order and I…
I never received my order and I couldn’t get anybody on the phone.
Really disappointed by my experience with this brand.
12. december 2022
Besvarelse fra LA' BELLO BEAUTY
Hi Natasha, your order is currently in transit to your location. We apologise for the lengthy delivery period, international orders tend to take a while. You can always contact us via email - Help@labellobeauty.com or social media platforms - @labellobeauty.
Besvarelse fra LA' BELLO BEAUTY
Hi, thank you for your review. We sincerely apologise for the delay and inconvenience caused. We can confirm your order has been delivered, we will work towards improving our delivery service.
I ordered a wig 10 days ago and I still don’t have it…
I ordered a wig 10 days ago and still haven’t received it. The communication from their customer service is so bad and they’re still making me wait for a wig I ordered a very long time ago.
5. december 2022
Uopfordret anmeldelse
Besvarelse fra LA' BELLO BEAUTY
Hi Rosie, we sincerely apologise for this experience. We can confirm your package has been delivered. Thank you for your patronage, we appreciate your business.
It’s been 2 weeks and I’m still waiting…
It’s been 2 weeks and I’m still waiting for my order to be delivered.
6. december 2022
Besvarelse fra LA' BELLO BEAUTY
Hi, we sincerely apologise for the delay and inconvenience caused. We can confirm your order has been delivered, we will work towards improving our delivery service.
Sender doesn’t give any information…
Sender doesn’t give any information about shipping, contacted them twice and received generic response. Still waiting for order to arrive and ordered 8 days ago.
27. november 2022
Besvarelse fra LA' BELLO BEAUTY
Hi, we sincerely apologise for this experience. We can confirm that your package has been delivered.
Their customer service is ridiculous
Their customer service is ridiculous! They barely responded to my emails and I had to keep chasing them for a refund for almost 2 weeks.
20. november 2022
Besvarelse fra LA' BELLO BEAUTY
Hi, we sincerely apologise for this experience. We appreciate your business and hope to see you again soon!
Highly recommended
Item looks even better,very full wig,shipping to Norway didn't take long,very happy with the product and I'm definitely buying from them again
4. november 2022
Besvarelse fra LA' BELLO BEAUTY
Hi, thank you so much for your five-star review. We appreciate your business and hope to see you again soon!
Looked matt and shiny at the same time
Looked matt and shiny at the same time, I know doesn’t make sense.Also I knows it’s synthetic but I’ve seen better for cheaper. Also I paid for quick shipping but it took longer.Will never buy again not for me!
28. oktober 2022
Besvarelse fra LA' BELLO BEAUTY
Hi, Thank you for your review. We sincerely apologise for the late delivery and for not meeting your expectations regarding the quality. We will work towards improving our service and product quality. We appreciate your business and hope to see you again.
Not big head friendly.
I purchased a wig, there was no picture of the wig without being on someone's head in a posed pic, so you couldn't see how big the closure was or how the wig would come looking. There was also no information about the size of the closure. My biggest qualm though is it says it 'fits any head size' in the description, this is a bold statement to make for a business that doesn't do returns. This is one of the smallest wigs I've ever tried, it couldn't get around my hair never mind my head. There needs to be info on cap circumference and closure size. The wig is useless to me , waste of good money.
28. oktober 2022
Besvarelse fra LA' BELLO BEAUTY
Hi, Thank you for your review. We sincerely apologise for the inconvenience caused especially with the wig size.We will work towards improving our service and product quality. We appreciate your business and hope to see you again.
Besvarelse fra LA' BELLO BEAUTY
Hi, thank you so much for your five star review.We appreciate your business and hope to see you again soon!
I love LA'BELLÓ beauty wigs!!!
I love LA'BELLÓ beauty wigs!!!! Good quality and totally inexpensive. The curly wigs are great bc you don't have to worry about a part or the hair line. It just looks REAL!!!!
3. oktober 2022
Besvarelse fra LA' BELLO BEAUTY
Hi, thank you so much for your five star review.We appreciate your business and hope to see you again soon!
Besvarelse fra LA' BELLO BEAUTY
Hi, we sincerely apologise for any inconvenience experienced. We will work towards improving our delivery service.We appreciate your business and hope to see you again soon!
Besvarelse fra LA' BELLO BEAUTY
Hi, thank you so much for your five star review.We appreciate your business and hope to see you again soon!
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