servicio post-venta impecable
servicio impecable, material de primera, y el servicio post-venta un 10
resolución de problemas al momento
un 💯
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Ingen anmeldelsesinvitationer registreret
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servicio impecable, material de primera, y el servicio post-venta un 10
resolución de problemas al momento
un 💯
Vergonzoso, instalaron paneles baratos en lugar de los "aiko". que me prometieron, produjeron desperfectos en mi vivivienda y despues de un año de reclamar, sigo igual, busca otra empresa mas seria.
Desastroso. Añadimos placas a las que había.nos hicieron pagar todo el importe en febrero no montaron hasta junio y encima nunca ha funcionado al 100% ya que faltan unas piezas que aún en febrero 2026 no han puesto. La subvención ha llegado antes(la administrativa muy buen trabajo)pero lo demás fatal. No contestan mail o teléfono.
I am writing to share my experience with an installer I used in 2021 for the installation of solar panels and a battery at my home.
Initially, I was quite satisfied with their service. They were very responsive and offered what seemed to be the best hardware for the price. Additionally, I found their technical staff to be helpful and easy to communicate with.
However, the actual installation process presented several significant issues:
* The hardware installed was different from what was initially agreed upon. Furthermore, the quality of the technical expertise during the installation was questionable, a point that has been corroborated by Solis (and I can provide email correspondence as evidence).
* The solar panels were installed completely flat, without any tilt.
* The original inverter frequently failed when operating at full power. As a temporary solution, a secondary inverter was installed.
* We experienced frequent circuit breaker trips, occurring multiple times daily.
* Eventually, the inverter was replaced, and the system's power was limited. This effectively reduces the benefit of the number of solar panels installed, a measure taken to resolve a technical problem they appeared unable to fix properly.
* Discussions with experts at Solis, the inverter manufacturer, indicated that a faulty installation likely caused these ongoing issues.
* The company neglected to adhere to the City Hall's installation requirements, specifically regarding permits and regulations. This oversight led to considerable complications, including multiple discussions with City Hall officials and the need to consult with lawyers, incurring additional expenses.
* We ultimately received a fine from the City Hall due to the non-compliant installation.
* The removal of the incorrectly installed panels had to be arranged and paid for by us, as La Grotta Solar became unresponsive and unavailable.
* La Grotta Solar has since ceased to respond to emails and has not addressed these outstanding issues.
As a result of these problems and the lack of resolution, I am now left with approximately 25,000 euros worth of hardware that is either not installed or cannot be effectively used due to the installer's apparent lack of competence.
Based on my experience, I would strongly advise caution and recommend considering alternative installers to avoid potentially costly and frustrating issues. While others might have a positive experience, my own was far from satisfactory.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.