Kudos Showers Anmeldelser 

520
•
TrustScore 5 ud af 5

4,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We had a Kudos Panicle 8 Shower surround fitted by a bathroom company just over 3 years ago which is a great shower surround with frameless glass. On return from a short break away last week, we we... Se mere

Bedømt til 5 ud af 5 stjerner

Very prompt responses (by next working day) to my request for some replacement seals for a shower door. I raised a query on Thursday evening on the website and received the item on the following We... Se mere

Bedømt til 5 ud af 5 stjerner

Fantastic customer service from Lindsey - friendly and proactive. She helped me find the correct replacement seals for our shower screen. I couldn't take delivery of them as I was going on holiday, so... Se mere

Bedømt til 5 ud af 5 stjerner

I contacted Kudos to see if they could help. I needed a complete set of seals for my old shower. Took a guess on the classic model and seals arrived the following day. Only problem, I had no instructi... Se mere

Virksomhedsoplysninger

  1. Konstruktion og produktion

Skrevet af virksomheden

Since 1999, KUDOS has been designing and manufacturing innovative showering products from our base on the edge of the beautiful Lake District in the UK. We go to exceptional lengths to ensure every KUDOS product incorporates precision engineering with i...


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

520 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(520)

33 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

A handle is extra!

The Pinnacle 8 bifold door has a cut-out slot to open and close the door which lets water out onto the bathroom floor! The door is not cheap but you have to pay an additional £55 for a handle! worse still, the handle is shallow on the outside and requires two hands to close the door!! God help you if your hands are weak/arthritic. For the money Kudos could do a lot, lot better.

26. februar 2024
Uopfordret anmeldelse
Kudos Showers-logo

Besvarelse fra Kudos Showers

Thank you for your review. The Pinnacle 8 door has been designed to give an option of a handle to provide a minimalistic look on the door. We appreciate this may not always be an option with location/power and direction of the shower hose. The handle is available as an additional extra to avoid adding cost to the door where this is not required. The handle has been safety tested and is fit for purpose from both the inside and outside of the shower door. I will be happy to raise your concern with our Product Development team and we always appreciate feedback, thank you.

Bedømt til 5 ud af 5 stjerner

Prompt and useful advice.

The advice I received was prompt, relevant and helpful, with fixing advice too. The spare part arrived within 2 days. I’m now confident I can fix the door myself thanks to the comprehensive information I got.

20. februar 2024
Uopfordret anmeldelse
Kudos Showers-logo

Besvarelse fra Kudos Showers

Thank you for your review. We are pleased that we managed to support with the technical advise to help install your new spare part.

Bedømt til 5 ud af 5 stjerner

Great so far!

Well, I've just ordered some spare parts for my shower door, which are on their way. I asked a question about fitting the shower door back on after I get the parts, and got a response in less than an hour with comprehensive instructions. Very good!

21. februar 2024
Uopfordret anmeldelse
Kudos Showers-logo

Besvarelse fra Kudos Showers

Hi, thank you for your review. We are happy that you have received quick, supportive information and we managed to help you with your query efficiently.

Bedømt til 5 ud af 5 stjerner

Shower Screen

Contacted Lindsey at Kudos regarding a part needed to fix a shower screen door Lindsey immediately come back to me asking for some more information and photo's she told me what i needed she was helpful and very pleasant to deal with

8. februar 2024
Uopfordret anmeldelse
Kudos Showers-logo

Besvarelse fra Kudos Showers

Thank you for your review. We are pleased that you were happy with the service provided and feel free to contact us if you need anything further.

Bedømt til 5 ud af 5 stjerner

5 Star Service from the Kudos Team

Emily at Kudos was really helpful in suggesting a replacement shower door for our shower cubicle. We encountered a slight issue with one of parts and once again Emily was able to help extremely quickly. Thank you Emily

14. februar 2024
Uopfordret anmeldelse
Kudos Showers-logo

Besvarelse fra Kudos Showers

Thank you for your feedback, we are happy that we managed to resolve your query quickly and efficiently.

Bedømt til 5 ud af 5 stjerner

Kudos Showers Showers Spares e…

Contacted Kudos Showers to enquire about a part. Emily responded immediately requesting photos in order to respond with the correct response. Very helpful and advice provided with link for order spares. Thank you Emily

9. februar 2024
Uopfordret anmeldelse
Kudos Showers-logo

Besvarelse fra Kudos Showers

Thank you for your lovely review! We are pleased that you are happy with the service provided.

Bedømt til 5 ud af 5 stjerner

Superb customer service!

Kudos Showers were absolutely brilliant dealing with my questions and order. Anne was so swift in getting back to me and responding to the photos of our shower cubicle. Kudos were able to identify the model from several years ago and point me to the correct replacement parts.

6. februar 2024
Uopfordret anmeldelse
Kudos Showers-logo

Besvarelse fra Kudos Showers

Thank you for your review, we are pleased Anne was able to help quickly and you are happy with the service provided.
Customer Services Team

Bedømt til 5 ud af 5 stjerner

Very professional and helpful

We had very helpful advice from Kevin on the phone , and then a service call out from Tony. He solved our seal problem and answered a couple of queries about cleaning the glass, Kudos is always very professional and helpful.

26. januar 2024
Uopfordret anmeldelse
Kudos Showers-logo

Besvarelse fra Kudos Showers

Thank you for your review for Kevin and Tony. We have passed this over to them for you and appreciate your kind words. We have a great team who are always happy to help you!

Bedømt til 5 ud af 5 stjerner

Never had anything but a great…

Never had anything but a great experience with this company I bought my shower screen 4 years ago it's still looks brand new and I've only had to buy a replacement seal once which was a really reasonable price. The customer service is excellent they responded to my query also immediately I would 100% recommend them.

26. januar 2024
Uopfordret anmeldelse
Kudos Showers-logo

Besvarelse fra Kudos Showers

Thank you for your lovely feedback. It's great to hear that your product is still like new after 4 years, this shows that you are clearly looking after your Kudos product. We are pleased that you were happy with the service received by our CS team!

Bedømt til 5 ud af 5 stjerner

Fantastic service

Fantastic service when sourcing replacement parts

25. januar 2024
Uopfordret anmeldelse
Kudos Showers-logo

Besvarelse fra Kudos Showers

Thank you for your review, we are happy that we managed to help with your spares enquiry and you now have the parts required.

Bedømt til 5 ud af 5 stjerner

Needed to order replacement parts for…

Needed to order replacement parts for my shower cabinet.
Emily and Gemma were most helpful and went the extra mile to provide and confirm information to allow me to place my order.
Delighted - many thanks

24. januar 2024
Uopfordret anmeldelse
Kudos Showers-logo

Besvarelse fra Kudos Showers

Thank you for your review. We always aim to deliver the best level of service and are pleased that you were happy with the support which you received from the team.

Bedømt til 5 ud af 5 stjerner

Great and fast service

Recently contacted Kudos with a query about cleaning some hard water marks on our shower screen. Emily got back to me almost by return with practical, helpful (and very successful when I tried it!) advice. Great personal service from Emily and Kudos.

23. januar 2024
Uopfordret anmeldelse
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Besvarelse fra Kudos Showers

Thank you for your feedback. We are pleased that we supported with your query and your issue has now been resolved. We will be sure to pass this back to Emily!

Bedømt til 5 ud af 5 stjerner

Customer Service was excellent

Kudos product bought 2 months ago was faulty. Contacted Customer Service who responded within 24 hours offering a replacement.
Excellent customer service with no hassle.

22. januar 2024
Uopfordret anmeldelse
Kudos Showers-logo

Besvarelse fra Kudos Showers

Thank you for your review. We are pleased that we managed to resolve your query quickly and efficiently.

Bedømt til 5 ud af 5 stjerner

Anne was very helpful

Anne was very helpful. I was uncertain as to which part I required I sent in a photo and got back a link to the item. In the email it also included a guide to fit the patches which were very easy to understand. It gave us confidence to do the repair ourselves without having to find a plumber. Would highly recommend Kudos Customer Service.

Barbara C

9. januar 2024
Uopfordret anmeldelse
Kudos Showers-logo

Besvarelse fra Kudos Showers

Thank you for lovely review, we are pleased that you are happy with the service provided.
Customer Services Team

Bedømt til 5 ud af 5 stjerner

Great customer service

Recently, whilst trying to clean the shower outlet on our Kudos shower tray we discovered that the installer had failed to leave a small plastic tool to enable us to do it. We e-mailed Kudos customer services and Emily got back to us, asked for photos to ascertain what type of outlet we had, and promptly posted out, free of charge the part we needed.

3. januar 2024
Uopfordret anmeldelse
Kudos Showers-logo

Besvarelse fra Kudos Showers

We are pleased that Emily was able to help you with your query quickly and efficiently. Thank you for taking the time to leave your review.
Customer Services Team.

Bedømt til 5 ud af 5 stjerner

20 years of top quality products & service

I originally purchased a Kudo shower tray & cubicle in 2005. This product quality & design was excellent. The aftersales support was also first class!
We specified Kudos trays & cubicles for our self build & have been very pleased. We experienced an issue due to incorrect installation by our installer. Kudos identified the issue and supplied replacement seals free of charge, along with installation guidance. Superb service for near on 20 years from this UK owned with UK manufacturing Company. Thank you!

11. januar 2024
Uopfordret anmeldelse
Kudos Showers-logo

Besvarelse fra Kudos Showers

Thank you for the review - its always nice to receive positive feedback. I am pleased that we were able to help you on this occasion and that you are happy with the outcome.
Customer Services Team

Bedømt til 5 ud af 5 stjerner

Repairs carried out to customers shower screen.

Customer called me after his shower door runner failed.
Its quite usual for shower screens to have no clear manufacturer name on them.
It was easy to identify the screen on the Kudos spares page, i was very impressed with the number of spares available and their very reasonable cost.
I ordered top and bottom door runners and a full set of seals which turned up within 2 days.

5. januar 2024
Uopfordret anmeldelse
Kudos Showers-logo

Besvarelse fra Kudos Showers

We are glad you found the website easy to navigate, we will pass your feedback onto the spares team. Thank you for your review.
Customer Services Team

Bedømt til 5 ud af 5 stjerner

Needed spare parts for a shower door…

Needed spare parts for a shower door which had failed just before Xmas. Unfortunately like most companies Kudos shut down for about 2 weeks for their annual holidays however once re-opened their response to my query was extremely speedy. Ordered parts online thanks to a link they sent and everything arrived within a couple of days.

3. januar 2024
Uopfordret anmeldelse
Kudos Showers-logo

Besvarelse fra Kudos Showers

I am pleased we managed to help you and you are happy with the service provided. Thank you
Customer Services Team

Bedømt til 5 ud af 5 stjerner

Great customer experience

It’s very rare to have a company respond so positively when a contractor loses pieces of trim.Contacted the sales team who responded quickly and then popped the missing pieces in the post.first class services ce and lovely shower

4. januar 2024
Uopfordret anmeldelse
Kudos Showers-logo

Besvarelse fra Kudos Showers

We are happy that we were able to send these parts as a gesture of goodwill. If you require further assistance in the future, please do not hesitate to contact us.
Customer Services Team

Bedømt til 5 ud af 5 stjerner

Can’t fault their customer service

Can’t fault their customer service. Item despatched within 24hrs due for delivery by DPD. I inadvertently put the wrong postcode on the order. Spoke with Ann at customer service who liaised with DPD to correct the matter. Nothin was too much trouble.

3. januar 2024
Uopfordret anmeldelse
Kudos Showers-logo

Besvarelse fra Kudos Showers

Thank you for your review. I am pleased Anne managed to resolve your query quickly and the parts arrived in a timely manner. We are always happy to help.
Customer Service Team

Dette er Trustpilot

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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