Kopi Anmeldelser 

113
TrustScore 4 ud af 5

4,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Love the coffee, have ordered extras, I believe this company tries hard, it has provided a good selection of quality coffee. It has had some administrational glitches, but hey, they put them right.... Se mere

Bedømt til 4 ud af 5 stjerner

I was given a year's subscription to Kopi as a gift and it really is a lovely idea. The packages appear as regular as clockwork each month and there it is, another new blend to try. Obviously, some ar... Se mere

Bedømt til 3 ud af 5 stjerner

The coffee is well packaged with some good reading material which is a cut above the rest and helps understand the origins of each months brew. The subscription was purchased as a gift for me and the... Se mere

Bedømt til 4 ud af 5 stjerner

Really good coffee, makes excellent presents. The onlt teeny weent prob is that you can't send a gift subscription to more that one person. We have more than one sibling, the brother and sister in-l... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

113 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,0

Alle anmeldelser

(113)

0 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Great varied coffee, company tries hard

Love the coffee, have ordered extras, I believe this company tries hard, it has provided a good selection of quality coffee. It has had some administrational glitches, but hey, they put them right. One can ask no more!

A sampling club should give you variety, they do. My only downer has been some poor response to extra orders, but all problems have been resolved to my satisfaction,
I will continue to support.

21. juni 2013
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

The exciting thud of the beans

I was given a year's subscription to Kopi as a gift and it really is a lovely idea. The packages appear as regular as clockwork each month and there it is, another new blend to try. Obviously, some are nicer than others but all are very acceptable. We love the little notes about them, it's rather like wines, lots of subtle flavours to look for, always way over our head. Our level of appreciation loiters at , "Oh, this is a nice one." Particularly if you're looking for an unusual present to buy for someone who enjoys coffee this is a brilliant service and will be much enjoyed.

21. juni 2013
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Brilliant service, love the concept, love the variety

If you love coffee, you'll love Kopi! Seriously, whenever I'm asked what I'd like for my birthday or Christmas I always struggle to come up with something ... But I love coffee and had heard about Kopi from a friend so I thought I'd give it a go. And I love it. Of course I love the coffee but, importantly, I love the ethos of the company. I'd definitely recommend it to fellow coffee lovers.

21. juni 2013
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

New package and no information card

I really liked to package used up to this month...and the informaton about the coffee. This month a brown paper envelope which does not seal well and no information. The coffee is OK, even if the last two were a bit on the mild side.

21. juni 2013
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic Treat every day

I really enjoy being a member of Kopi and do not regret spending money on this. You receive a lovely unique coffee every month and it lasts me perfectly having a cup ish per day. The packaging is great and the extra value of getting the history and tasting notes make this service truly unique. In any interaction with the company, they are always really helpful and quick to respond.

21. juni 2013
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The Best Coffee From Around The World

I've been a member of KOPI since launch, it offers the best coffee from around the world and the selection just gets better and better. The team are so friendly and if anything goes amis they are on the ball instantly, its great to have such good customer service.

21. juni 2013
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic coffees!

Great selection- tasty, lively, varied and the potted histories of the growers are brilliant. You really feel 'connected' to the coffee. Difficult to pick a favourite. A great wedding/birthday present along with maybe a couple of swanky coffee cups. Delivery exceptional - well packed, arrives on time and slips through the letterbox no bother. I got it for Christmas from my son but will carry on once the year is up. So much nicer than store bought beans. I keep it sealed in the fridge door and it stays fresh.

21. juni 2013
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

A wonderful Christmas present to myself

I have been fascinated and delighted with the range of very different coffees I have been sent this year. i have not been disappointed with any of them and on three occasions, ordered extra bags. The back up service really is first class, friendly and very efficient. Suffice it to say that i shall shortly be extending my subscription and i doubt you will have much of a problem guessing what my sons are getting for their birtdays this year

21. juni 2013
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic, truly delightful ongoing experience!

This service is great, has really opened my eyes to the massive variation of coffee the world has to offer. I was bought this 12 month subscription as a present and can honestly say it's one of the best gifts I have ever had. I'm half way through and already have new favourite areas that I want to explore more. I can't fault this at all and am so impressed I will be buying at least 2 subscriptions for family members this coming Christmas.

21. juni 2013
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

wonderful coffee, packaging a bit variable

The coffee is really tasty with great guidance notes. Usually packaged really nicely in a great foil reseal pack, just this month though in quite a big cumbersome and hard to use cardboard bag - takes up too much space in fridge. Please go back to your old style!

21. juni 2013
Uopfordret anmeldelse
Kopi-logo

Besvarelse fra Kopi

Hi Rachel - thank you very much for the review.

We understand this month's packaging wasn't the best it could be as we're undergoing a transition to the new packaging and waiting for our custom bags to arrive from our supplier. Next month should be back to normal and thank you for your patience.

Bedømt til 5 ud af 5 stjerner

A monthly treat

I look forward to my Kopi delivery each month, the tasting booklet is really well done and the coffee itself superb!

21. juni 2013
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Brilliant - but room for reaching 'awesome'.

The only bad thing I can think of is that I often run out of beans before getting the next shipment. So I always wonder if there would be a simple way to

a) see a countdown somewhere when exactly my next pack is going to arrive, then I can plan a bit about how I will get through the days without kopi beans or limit my use to stretch what I have until the next bag arrives.

b) be less tied into the monthly cycle - could I press a 'I'm nearly out of coffee' button somewhere when I see that my bag is getting empty so that I can receive the next shipment? Understood that this is not in line with the new batch of beans being sourced and roasted necessarily, but sometimes it's more important to _have_ beans than the have the _new_ beans.

c) could b) happen automatically using some magical tech that is embedded inside the bag?!

All in all - perfect though. :)

21. juni 2013
Uopfordret anmeldelse
Kopi-logo

Besvarelse fra Kopi

Hi Martin - thanks for taking the time to leave this feedback.

In answer to your questions:

a) we always aim to deliver on the 14th of every month (give or take a day due to holidays and weekends)

b) in your account page you can see a "order extra bag" button. One click on this and you'll be sent a new bag by 1st class (next day if ordered before 1pm) - how's that?

c) one day :-)

Bedømt til 1 ud af 5 stjerner

Useless

Since I joined Kopi I have yet to receive my coffee when I am supposed to and have had to chase each month in order to receive it.

21. juni 2013
Uopfordret anmeldelse
Kopi-logo

Besvarelse fra Kopi

Hi Helene

We're sorry you feel this way and we can see you've been discussing this with Kopi Customer Delight. We have shipment records with Royal Mail showing that we sent you 5 boxes in total (even though you were only a 3 month plan, and also given you a one month complimentary extra month), so we can't understand what has happened.

Your account is still live. Could we please suggest we close the account for you and refund your 3 month plan? Please drop hello@kopi.co.uk a note and we'll sort this out right away.

All the best



Bedømt til 5 ud af 5 stjerner

Interesting coffee delivered to my door

It is good to try different coffees, without having to try to find them locally. We have enjoyed the experience, and while there are some coffees we would not buy again, in general the coffees have been excellent. The tasting notes help us decide how strong to make the coffee and which method to use. We were given membership as a present, but it is likely that we will continue the membership when it expires

21. juni 2013
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great Coffee every month

I love coffee. This service is awesome for me as each month I get a fresh batch of something special to try. Board of supermarket coffee and too lazy to trawl specialist shops and markets, these guys just keep sending good coffee. What more could you want? Love it.

21. juni 2013
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere