KKday Anmeldelser 

269
•
TrustScore 3.5 ud af 5

3,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The company contacted me after I booked and gave me the driver information a day before. Driver arrived before the scheduled time. Car is clean and journey is smooth. Highly recommend!

Bedømt til 3 ud af 5 stjerner

我自己可能太期待而高估這個午宴,為了讓體驗感增加,購買了VIP的座位,但其實人數不到1/4更本不用多花這個錢,就只差在座位在舞台上,其餘的餐點或禮品跟一般座位沒有任何的差別,所以我會覺得座位無需要選前方的位子!!! 但撇除座位價差的部分,沒參加過這活動我還是會推薦,舞者很專業的舞蹈,讓在享受餐點時也飽受眼福。 使用者平台訂購很方便,購買商品後會寄邀請函,參加午餐時出示即可入內,我覺得非常省時且... Se mere

Bedømt til 1 ud af 5 stjerner

​I booked a private Bangkok airport transfer to the city through KKday, expecting a smooth and hassle-free arrival. Instead, it was a complete disaster and a total waste of time and money. ​Upon a... Se mere

Virksomhedsoplysninger

  1. Rejseselskab
  2. også i
  3. Rejsearrangør
  4. Rejsebureau
  5. Seværdighed
  6. Sightseeingbureau

Oplysningerne kommer fra forskellige eksterne kilder

KKday is an e-commerce travel platform that offer 10,000+ experiences around the world. We provide the a wide breadth of experiences, including theme park tickets, cooking classes, multi-day tours, airport transfers, sim cards, and hidden sights off the beaten path.


Kontaktoplysninger

3,3

Middel

TrustScore 3.5 ud af 5

269 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,3

Alle anmeldelser

(269)

45 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

eSim card for China

I bought an eSim card for China that advertises phone calls text and data. Immediately after installing I couldn't make phone calls. Called support and they told me that on the specifications it states that doesn't provide phone calls!!!! I asked for a refund and they denied! SCAM SCAM stay away

1. juli 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Less than 0 is a correct rating for…

Less than 0 is a correct rating for this fraudulent established mess! They are scammers the positive stars are not real the red one stars are all real! They just tried to do fraud… they are scammers.if you are saving money pay it all up front to a reputable company saving 10 15 or even 100s isn’t worth it if you never get any of what u pay for!
SCAMMERS - STAY AWAY - CRIMINALS !!!!

30. juni 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Kkday sells tickets that expires in 15 mins' time

Bought 3 tickets to SEA Aquarium @ Sentosa and wanted to use immediately. To my horror, the attraction staff told me they were closing in 15 mins' time. My bad for not doing thorough research. The staff told me KKday should not be selling tickets that are turning invalid in 15 mins' time. Very inethical.

I contacted KKday to amend the date to the next day. They rejected and said I arrived at the attraction late (what the?) and there is strictly no refund or date amendments.

Fortunately, the SEA Aquarium staff helped me of goodwill.

5 stars to SEQ Aquarium abd 0 star to KKDAY.

I will never use KKday ever again. Pissed with them.

11. juni 2022
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Yesterday brought sentosa segway ticket…

Yesterday brought sentosa segway ticket waited next day still under processing , the services is poor and cannot contact customer service . I waited so long for confirmation or cancellation ,at last they did contact me back and refund me the amount. Appreciate

14. maj 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

KKday is NOT authorized to sell our attraction

KKday is claiming they are selling tickets for Capilano Suspension Bridge Park in North Vancouver, Canada.

This is incorrect. We have NO business relationship whatsoever and do NOT accept their tickets. Be warned.

D. M. Director of Sales, Capilano Suspension Bridge Park.

30. december 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Horrible booking experience

I have had such a horrible booking experience with KKDAY. I made a wrong booking and asked for a cancellation/refund however they shift the responsibility and say it is out of their hands and they will check with their supplier to decide if cancellation can be made. The next day, they then threatened me and told me the only way to cancel is to book through them again before they allow for cancellation which was fine with me because I was the one who made the mistake in the first place.

BUT upon rebooking through their app, not only was I being charged me at a much much higher price as compared to other 3rd party apps for the same date/same timing, but many package benefits were omitted as well compared to booking with other 3rd party apps like klook.

Very disappointing especially since I have had high expectations for KKDAY and its services.

23. oktober 2021
Uopfordret anmeldelse
KKday-logo

Besvarelse fra KKday

Dear Reviewer,

Thanks for taking a moment to give us some feedback. We’re sorry to hear that your experience with KKday was not satisfactory.
1. For your first booking with the HK cruise, kindly notice that under normal circumstances, the product does not allow cancellation or exchange once it has been made. However, we have successfully made an exceptional case for you to gain a full refund after booking the correct item.
2. For your second booking with the SG cruise, we are sorry that we could not confirm the product content of another platform. Here is your booking fee's included:
-2-night stay at Balcony Stateroom (BSS)
-Meals: Full board (Deck 7: Dream Dining Lower, Deck 8: Dream Dining Upper, and Deck 16: The Lido)
-Port taxes and fees: S$60 per passenger
-COVID-19 Antigen Rapid Test (ART): S$60 per passenger
-[KKDAY EXCLUSIVE] Free one-way private transfer to Marina Bay Cruise Centre Singapore, worth $60!

Should you have any further inquiries, please send us an email at service@kkday.com and provide our team with more details about your experience.
We appreciate your understanding and we hope to serve you again in the future.
Best regards,
KKday Support Team

Bedømt til 1 ud af 5 stjerner

Untrusted vendor and Worst customer support ever

Worst customer support ever. I was cheated by one of their vendors and their only answer was: "It is your fault, you should have called us, now the problem is between you and them". Unbelievable! I would never recommend this company at all!
1- They work with untrusted vendors
2- They do not provide customer support but customer punishment when facing troubles. I have all the conversations with them, just unbelievable...

Please, stay away, find other route!

13. oktober 2021
Uopfordret anmeldelse
KKday-logo

Besvarelse fra KKday

Dear Reviewer,
Thanks for taking a moment to give us some feedback. We’re sorry to hear that your experience with KKday was not satisfactory.
In order to help us provide the best service possible, please send us an email at service@kkday.com and provide our team with more details about your experience.
We appreciate your understanding and we hope to serve you again in the future.
Best regards,
KKday Support Team

Bedømt til 1 ud af 5 stjerner

This is the worst travel company ever.

This is the worst travel company ever.

We booked a cruise through this company. After booking we realize the four of us are out in one room instead of two separate rooms. When contacting the company, we never get a proper answer. They dodge our questions, blame it back to the cruise company and just give mediocre responses. Three weeks later, we are still trying to figure out who can actually help us.

If you want to feel stress out before your trip and over pay, definitely choose kkday!

14. september 2021
Uopfordret anmeldelse
KKday-logo

Besvarelse fra KKday

Dear Reviewer,
Thanks for taking a moment to give us some feedback. We’re sorry to hear that your experience with KKday was not satisfactory.
In order to help us provide the best service possible, please send us an email at service@kkday.com and provide our team with more details about your experience (Booking number, Travel date, product name, etc)
We appreciate your understanding and we hope to serve you again in the future.
Best regards,
KKday Support Team

Bedømt til 1 ud af 5 stjerner

Such a stressful booking experience

I was giving wrong venue info of the Hotel package and it caused me have to re-arrange our plan. I have spent a entire week to communicate back and forth with kkday yet I had to reach out to the hotel to sort the arrangement myself. It’s such a frustrating experience to deal with kkday customer service as the instruction seems always executed half way or with error, and according to customer service officer the manager is either in meeting or never available to talk to the customer.

I have also shared the package with friends and I am arranging the plan for us all. I already lost a week and the staycation is upcoming which is building unnecessary pressure before the holiday even happen...

Tomorrow is the 7th day and there are only couple days left before our visit, and I have my fingers crossed that one of the manager will call back, and we can have things sorted before the journey.

Such a stressful booking communication..

20. juni 2020
Uopfordret anmeldelse
KKday-logo

Besvarelse fra KKday

Hi there Elizabeth,

Regarding to your order, we had received your message and incoming call today, we will inform your message to the responsible unit and will get back to you at the time slot which spoken on the phone call.

We're sorry if any inconvenience caused, please kindly wait patiently for our phone call on June 21st 2020, we will get back to you as soon as possible, thank you.

Bedømt til 5 ud af 5 stjerner

Absolut zufrieden

Absolut zufrieden, vor allem waren sie in meiner Situation auch sehr kulant, als ich meine Reise wegen Covid 19 nicht antreten konnte. Ich habe den vollen Preis erstattet bekommen.

+Gute Preise
+Sehr freundlicher und schneller Kundenservice

10. april 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

We booked 2 activities in Japan last…

We booked 2 activities in Japan last January-February in Nagoya and Hokkaido unfortunately the activity in Nagoya did’nt push thru due to our delayed flight and it’s beyond our control. We requested for a refund and Kkday immediately response to that, about Hokkaido activity we enjoyed a lot everything was in order, would happy to refer Kkday to our relatives and friends, again thank you Kkday you made our winter in Japan memorable, indeed a winter to remember❤️❤️❤️

19. marts 2020
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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