Silent Vale Limited Anmeldelser 

The email i received appeared to blame me for the zip. When actually it was poor workmanship as this was the first time we had taken it out of the packaging and used it.
Also i emailed re issues around attachment , i asked for a visual aid re attachment onto my california on the side where i already have an awning and the door . I received no instruction or visual aid for this .
After receiving the reply from kyham, the service to actually use the warranty was very difficult, i ended up filling in each section photographing it and then emsiling attaching each photograph of warranty form just so i could get the comany to pick it up. And as for cotton coming away, my photos of the zip showed no cotton as the quality control does not appear to have been done sufficiently as i said prior, this was the first time out of packaging when we used the awning and using zip for first time when we where about to drive away, the zip cam off the end and i sawxno loose cotton, it just hadnt been finished off properly .
And of course i will email help lone for a visual aid, although i had already put this in an email and no one has sent this on for further assistance knowing it was an issue.
Further to ur acknowledgement, i have not once said that you took too long to fix the problem never mentioned this at all. But i do have copies of the email i sent on 24th and 26th of march to Nick, i woukd be more than happy to send them to you if you send me an email address as i do not know who i am speaking to.

We have dealt with Khyam several times over the years, having visited their trade stand at a camping exhibition, and liked what we saw. The products are second-to-none in quality. The company is so easy to deal with, and only this week replaced an item lost by the carrier, without quibble. Website good too - though contact details are sketchy if you want to contact them about a lost delivery.

I haven't used my awning yet, but I love the design, and Khyam shipped it really quickly - I was impressed with this and their communication.

Incredible customer service full stop from the staff to there products!

Excellent given There were some supply issues last year but they have been very good and pragmatic re this seasons product so I am very happy

We went to the nec show to buy a new tent, the outdoor revolution was the target. Looking around all the tents it was when we walked onto the khyam stand that a wow moment happened to all 4 of us, the khyam dalamere 8. Not being hasty we continued on looking at all the big tents but kept coming back to khyam. The help from the crew was amazing couldnt do enough for us especially nick. His knowledge and explanations sealed the deal for us. Tent arrived in time for easter weekend in anglesea. Thanks wayne and lisa king

Their new side panels weren't compatible with my existing awning, but because I had pre-ordered them some time ago, they replaced my existing awning with a new one that was compatible with the new sides. Excellent service. I cannot fault them.

I had a problem with the ventilation flaps on a Privvy Bivvy bought three years ago and Khyam adapted the fastenings at their factory free of charge.This is fantastic customer service and I was kept informed about what was happening all the time. This was really appreciated, thank you.

Previously ordered sections of a sun canopy and made a pre order for the final part. Due to this I was given a discount code.
I was notified later that the pre ordered section would not match the other parts previously ordered and therefore new sections would be sent out at no cost to myself.
Khyam have always kept me up to date with delivery and any delays. Any problems they have sorted with excellent customer service.

5 star service for being able to turnaround spare pole delivery next day and enabled weekend camping to happen.

Good product, great price delivered as promised. Informed at all steps. Perfect transaction.

Absolutely amazing staff, very helpful and knowledgeable. We came to the nec with the intention of buying the airtek 8 as we had seen reviews online and it seemed like the perfect tent for us, however when we got there we were met with the delamere and we were blown away (no pun intended)
Joel was very helpful and talked us through all of the extra features and the show prices but wasn’t putting any pressure on us to purchase. We decided that as it was such an amazing offer that we would purchase and haven’t stopped talking about it since! Can’t wait for May to see her in all her glory!!

Super schnelle Lieferung, Qualität und Support sind sehr gut.

We went to the NEC specifically to view the Khyam tents. We were looking for a new poled family tent as had many reservations about air tents. The guys on the stand were incredibly informative and were able to answer all our questions about the available alternatives to the air tents. When they asked us our reasons for not wanting air they happily talked through our reasons and were able to put our minds at rest of our many questions. After an hour of chatting we walked away and returned later in the day to purchase a Delamere 6 with some extras. Can honestly say the no pressure sale, depth of knowledge and incredible tent made the purchase very easy. Can not wait for the tent to arrive so we can try it.

Responsive, helpful, quick delivery and great products 👍👍

I visited the show at the NEC to view 3 different awnings from 3 different companies. I chose the Khyam Airtek Oak 4.0 as i thought it was the best product but what sealed it for me were the staff, they were welcoming, no pushy sales and very knowledgeable.

I left the show without placing the order and since then i have been dealing with Callum who has been fantastic answering questions and dealing with the order.

I definitely recommend Khyam so far!

Fast delivery and attentive and knowledgeable service.

Kept informed regarding delivery.

There were issues initially with my order going missing but this was resolved quickly. Good communication with the company.

We came to the NEC for the Camping and Caravan Show and specifically to possibly buy an Outdoor Revolution Air Tent. We were disappointed to find it was not there although we had been told it would be there! We decided to look around as made the journey and were completely blownaway by the AirTek Delamere 8.0 Inflatable Family Tent. We were given a good explanation of the tent and its features , in a non pushy way and non salesy and after looking at the quality of the Khyam tents we realised we were fortunate the the tent we wanted was not there!
Thanks for your help
D&R Brown