I initially ordered the magnetic filter kit (SKU.2500 and SKU.1887), but the two items turned out to be incompatible. The support team guided me to the correct products and replaced everything free of... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I recently purchased the ND filter kit to use on my Z8 and have now put them through their paces. The magnetic system us a game changer in terms if ease if use and coupled with the handy case they are... Se mere
I bought some smart glasses from Kentfaith and they arrived broken and not working. Customer service flat out refuses to do anything about it. I would not waste your time or money with Kentfaith, you'... Se mere
Virksomheden har svaret
★★★★★ J’ai rencontré un problème avec une bague d’adaptation Minolta MD vers Sony E. Après quelques échanges avec le service client K&F Concept, une nouvelle bague m’a été envoyée rapidement et s... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Kentfaith offers professional photographic accessories: camera tripods, digital camera backpacks, flash, microphones, lens filters, adapters for better photography; as well as security cameras, hunting cameras, etc
Kontaktoplysninger
Storbritannien
- gearfocus@kentfaith.com
- www.kentfaith.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 94 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great price for a good product
Great price for a good product. One of the three batteries didn’t charge properly but it was replaced when I contacted them
Magnetic Nano-X Filter and customer service
I bought the 40.5mm Magnetic Nano-X filter set (Mag adaptor ring, UV, CPL and ND) which are perfect. The UV has a thread and also acts as the magnetic holder for the CPL and ND (so the UV can always stay on for lens protection). If you want to remove the UV, you can just use the adaptor ring only for the CPL and ND.
Their technical support is also extremely helpful.
Received some damaged ND filters
Received some damaged ND filters, so contacted Kentfaith for a refund. Nearly two weeks later, I still haven’t received the refund. Wouldn’t buy from them again as it’s more hassle than it’s worth.

Besvarelse fra Kentfaith UK
Customer service from KF Concept has…
Customer service from KF Concept has been truly first class. I had dropped a leg from my carbon fibre tripod (1.5m height, model no KF09.077V2) and this was lost. I wrote to KF to see if they could send a replacement, stating I would be happy to pay for it. Once we'd worked our what was needed, I was only charged for postage. The replacement came in good time. Unfortunately, it had been roughly 18 months since I purchased the tripod so the thread pitch in the new leg did not fit the old socket. When I highlighted this to KF, again , stating I would pay for any further part, they immediately sent a suitable replacement part. This arrived in good time without charge. I now have a fully functional tripod again and I am very grateful for the help from KF in this matter; as above, excellent customer service. This was my error but KF did everything they could to address this for me without fuss; thank you.
Title wasn’t clearly stating the quantity.
We’ve got a bit of a problem as the title wasn’t clearly stating the quantity of this item.
First we tried to sort out the problem but wasn’t satisfied with the solution but finally couple weeks later all sorted.

Besvarelse fra Kentfaith UK
Perseverance was needed, but got there in the end
Appalling service. Camera didn’t work - neither photo or video, and wi-fi range was less than 1 metre. Requested return to be told £35 to ship back tracked to China, and then they would deduct the shipping cost to me (which was free) or they would give me a £5 discount and I could keep a broken camera.
Kept asking for a video - I repeatedly asked ‘what of’ and just told a video. How do you video a camera that doesn’t work?
I have repeatedly reached out to your support team, who do nothing except ask for a video? And best offer £10 refund. Everything loaded into phone, and Wi-Fi still only works within 1 metre.
11/09 They have eventually agreed to a full refund, so I’m happy. Took a lot of doing,but they did the right thing in the end, and refunded almost straight away.

Besvarelse fra Kentfaith UK
Excellent Value
I have purchased several accessories including straps, tripod, ball head and more. All have been perfect for my needs. All well designed and made. Excellent, thanks.
binocular/camera poor magnification
The product (binocular/camera), although well constructed, has very poor magnification on the photos. No better than an iphone. Also I thought I was buying from a Uk distribution point. The www address was kentfaith.co.uk! But after ordering all communications were with China and we had to pay delivery/tariff to China to make the return. The Chinese company did however provide very good customer service.
After three months use
After three months use, my tripod and magnetic filter set have been perfect. Decent enough quality and fantastic value.
Excellent products in great prices
Value for money for this excellent battery with integrated type C charging slot for my Sony A9III. It is the only third party battery that Sony's new generation of cameras do not complain about compatibility.
Atendimento muito bom
O produto ainda não chegou, mas já gostaria de deixar 5 estrelas pelo ótimo atendimento que a empresa me concedeu, os atendentes são muito atenciosos e realmente buscam resolver o problema!
Assim que o meu pedido chegar volto pra deixar o feedback sobre o produto, mas já tenho certeza que será ótimo!
Nice filtres at good price
Nice filtres at good price and if you buy more items offers extra discount for each extra item
Trípode y filtros
Compré un trípode y filtros y van estupendamente bien. Recomiendo los productos de esta marca.
Producto de gran calidad a un precio contenido
Filtro ND2-ND400. Producto de gran calidad a un precio contenido. Se usa con Nikon Z6II con gran efectividad.
Great products and service
Purchased Tripod and 10 stop filter plus adapter kit and various other filters. Price very reasonable, well packaged and quick delivery. Would highly recommend as always happy with the products and service. Will definitely be shopping with Kentfaith very soon.
Trípodes y filtros de calidad
He comprado trípode y varios filtros. Siempre han tenido una calidad e construcción extraordinaria.
Muy fiable, filtros que consiguen excelentes fotos y un rrípode que va siempre dentro de mi maletero para todo tipo de fotos.
Recomendable 100%
ND filter
Bought an ND filter for a canon eos 100d. Been using it for a couple months now and it’s still like new, had no issues whatsoever. Quality product at an affordable price.
Spot on quality filter for my new lens
Spot on quality filter for my new lens, ive bought loads of camera stuff, filters, tripods etc. Always great quality and amazing prices.
Terrible customer service
Terrible customer service, don't be fooled thinking this is a UK based company, based in China and does not provide a standard 12 month warranty period on their products. The company was unwilling to acknowledge a defect reported to them within their standard returns period and would not replace the defective product....won't be using them again.

Besvarelse fra Kentfaith UK
Great quality at excellent price
I bought a 62mm X-series filter set (UV, CPL, and ND). Very pleased with the optical quality and the magnetic filters are a pleasure to use. The price was great and shipping took a week or so.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







