KAST Anmeldelser 

231
•
TrustScore 2.5 ud af 5

2,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

At first, my transactions went smoothly, but when I made an instant transfer from my own account—which is in the EU SEPA zone—to my KAST account, the amount did not appear in my KAST account. Even tho... Se mere

Bedømt til 1 ud af 5 stjerner

Absolutely terrible experience! I've been waiting for over 30 days for Kast to resolve my issue. Contacted them multiple times, but still no solution, no proper replies, and no updates. Everything was... Se mere

Bedømt til 2 ud af 5 stjerner

SEPA transfer stuck for over 48 hours, no reply from support I've been using KAST and my transfers have always been credited instantly. On October 1, I sent two SEPA transfers from my own com... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

Update: resolved. The hold was a Noah verification (Sumsub, proof of address) that never reached my email because KAST had the wrong address on file. Once support fixed the email and re-sent the lin... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Finansiel tjeneste uden banklicens
  2. også i
  3. Alternativ finansieringstjeneste
  4. Betalingsservice
  5. Finansiel institution
  6. Kryptovalutatjeneste
  7. Pengeoverførselsbureau

Om KAST

Skrevet af virksomheden

Money Without Borders

KAST is a stablecoin-powered financial platform built for people who live, work, travel, and earn across borders.

Store, earn, move, and spend supported stablecoins from one account. Access global account features, move money across borders, and use your KAST Card for everyday spending where available.

Built for People Who Move

Whether you're spending at home, traveling abroad, getting paid, or moving money across borders, KAST is designed to help your money move with you.

Available products, cards, payment methods, fees, limits, and other features may vary depending on your location, account eligibility, verification status, and applicable requirements.

Get KAST

KAST FAQs

Choose the Membership That Fits You

Explore KAST membership options and choose the tier that fits how you use KAST. Membership benefits may include different rewards, card options, and additional benefits depending on your tier.

Explore KAST Memberships

KAST for Business

KAST is also built for businesses. KAST Business helps eligible companies manage business funds, pay employees, contractors, and vendors, issue cards to team members, and track company spending in one place.

Built for startups, global teams, and digital-first businesses, KAST Business helps companies manage financial operations across borders while keeping business activity organized and visible.

Explore KAST Business

Need Help?

KAST Concierge is available 24/7 to help with questions about your account, verification, cards, deposits, withdrawals, transfers, and more.

Contact KAST Concierge

KAST is a financial technology company, not a bank. Virtual accounts, payment cards, custody, and on/off-ramp services are provided by licensed partners. Service availability varies by jurisdiction, eligibility, and applicable requirements.


Kontaktoplysninger

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2,4

Under middel

TrustScore 2.5 ud af 5

231 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 80 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,4

Alle anmeldelser

(231)

193 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I tried it and was great and still…

I tried it and was great and still gonna keep using it because it has all i need.

17. maj 2026
Uopfordret anmeldelse
KAST-logo

Besvarelse fra KAST

Thank you for the feedback, Mehdi! We’re glad KAST has been a great fit for you. We appreciate your support and we’ll keep improving the app.

Bedømt til 1 ud af 5 stjerner

Terrible first experience with KAST.xyz

I made my first wire transfer through KAST.xyz, a routine payment of a few k USD to American Express to pay my own Amex card bill.

They immediately sent absurd compliance questions asking what the “exact purpose” of the payment was and “how will the customer be using these funds.” The recipient is American Express, retards! The purpose is paying a credit card bill. American Express will use the funds by crediting the card account, which is the entire point of paying a card bill. This is not complicated.

They also asked for source of funds/source of wealth documentation for a normal card payment on the very first wire I made with them. Compliance checks are one thing. Mindless copy-paste bureaucracy that delays ordinary payments and asks nonsensical questions is another.

If a platform cannot process a straightforward wire to a major regulated credit card issuer without making the customer explain what American Express does with credit card payments, that says a lot about the quality of their operations.

16. maj 2026
Uopfordret anmeldelse
KAST-logo

Besvarelse fra KAST

Sorry Mr Johhny, about your first experience — we understand how frustrating that is. Some transfers can trigger additional security/compliance checks (including purpose of payment and source-of-funds questions), especially on first-time transactions, but we should communicate this more clearly and avoid generic, repetitive questions.

Please contact us at support@kast.xyz so with email subject "Johnny - KYC" with some brief information about your issue, our team will review the transfer and help you complete it as quickly as possible.

Bedømt til 1 ud af 5 stjerner

so really bad my account can settle…

so really bad my account can settle really bad

15. maj 2026
Uopfordret anmeldelse
KAST-logo

Besvarelse fra KAST

Sorry to hear that — we couldn’t understand what happened from your message, but we want to help. Please contact our support team at support@kast.xyz so we can review your account issue and resolve it as quickly as possible.

Bedømt til 1 ud af 5 stjerner

SCAM and personal data harvesting

SCAM and personal data harvesting!

They have collected all possible personal data from me, including my face, my tax certificate with all sensitive information, my registration data, and they still reject KYC and sending me a template answer with links to required documents which have to be paper documents.

In the country where I reside paper documents are not that common in some cases, yet they refuse to provide the service!

Beware and stay away!

13. maj 2026
Uopfordret anmeldelse
KAST-logo

Besvarelse fra KAST

Sorry you’ve had this experience — that’s not acceptable. We take privacy seriously, and we only request verification information to meet security and compliance requirements; it’s never collected for “data harvesting.”

KYC can sometimes be declined or require specific document formats depending on compliance and partner requirements, but we should communicate clearly and offer real help instead of generic replies. Please contact us at support@kast.xyz so our team can review your verification status and guide you through the next steps.

Bedømt til 5 ud af 5 stjerner

That PENGU card is absolutely lovely🥰.

That PENGU card is absolutely lovely🥰.
KAST is one of the strongest crypto cards right now, and has grown to be much more than that. What started as crypto-focused offering, is now moving mainstream. You don't even need to own crypto, you send in your USD, and spend with USD-denominated card, or withdraw to a local bank to your local currency.

The GOOD:
- Many options to offramp your crypto, many local currencies supported for transfers to local banks
- 1:1 stables to USD conversion, 0% spread, 0% conversion fees, 0% transaction fees
- Up to 5% cashback (3% in USD plus 2% in KAST Points)
- Unlimited Spend, a rarity in the industry (other cards have on average 10k spend limit per day)
- Raised $80M in Series A, growing fast - stepping on the heels of Revolut and Wise

The BAD:
- 1.75% Foreign exchange fee
- Points cannot be converted to cash yet
- 40$ Physical Card fee. Ok this one is not so bad actually.
- hm. What else. Not much else!

Overall, awesome card.

11. maj 2026
Uopfordret anmeldelse
KAST-logo

Besvarelse fra KAST

Thanks so much Paulina for the love - we’re really happy you’re enjoying the PENGU card and the KAST experience.

We appreciate you highlighting both the pros and the areas to improve (like FX fees, points usability, and physical card pricing). We’re actively working on expanding features and improving overall value as we grow.

Bedømt til 1 ud af 5 stjerner

I made a withdrawal never received the…

I made a withdrawal never received the money it’s say erreur on the atm but got charged on the account. Support didn’t respond to me. Really bad experience.

8. maj 2026
Uopfordret anmeldelse
KAST-logo

Besvarelse fra KAST

Sorry about this - if an ATM shows an error but your account was charged, the cash is usually reversed automatically after the ATM operator confirms the failed dispense, but it can take some time.

Please contact us at support@kast.xyz so our team can review the transaction and help resolve it as quickly as possible.

Bedømt til 1 ud af 5 stjerner

I absolutely do not recommend it

I absolutely do not recommend it. Your account will be closed along with the money; it's a scam.

5. maj 2026
Uopfordret anmeldelse
KAST-logo

Besvarelse fra KAST

Sorry to hear this — we understand how concerning that is. For security and compliance reasons, we can’t discuss or verify account-specific details in a public review, but we do want to help.

Please email us at support@kast.xyz from the email registered on your KAST account so our team can review your case, provide a clear status update, and guide you through the next steps.

Bedømt til 1 ud af 5 stjerner

I had a real experience with this…

I had a real experience with this company in the past few weeks. After finding their name on an internet search engine, I decided to apply. The application process was quite DIFFICULT AND CAUSED ME TROUBLE. After my account was approved and the card application and approval were completed, the most important service, the US dollar account application, was not approved despite me uploading all the legally correct and genuine documents to the system multiple times, leaving me in a difficult situation. Consequently, the customer representatives suggested that I could use other services without using this one. Furthermore, even though I transferred US dollars to the account, the account was not opened in my name, and I was left in a disadvantaged position. I do not think this company's services are sufficiently effective and efficient. They have very problematic and exploitative services and working methods; it is not a trustworthy company!I DID WRITE MANY TIMES AND THEY REJECTED MY REQUETS ALWAYS WRITING A FEEDBACK TO THEM HAS NO USE NOR ANY SOLUTIONS VERY DIFFICULT UTILIZE THEIR SERVICES

4. maj 2026
Uopfordret anmeldelse
KAST-logo

Besvarelse fra KAST

Sorry about your experience Ismail. We understand how frustrating it is to complete onboarding and card approval, then be unable to access the USD account feature despite submitting documents multiple times.

We can’t review account-specific verification or transfers in a public review, but we want to investigate and help. Please email support@kast.xyz from the email registered on your KAST account so our team can review what happened and provide clear next steps.

Bedømt til 1 ud af 5 stjerner

Heer Samah Alaa

Wij hebben een factuur gestuurd voor geleverde diensten van €850. De heer Alaa denkt mij met €250 af te kunnen schepen. Schandalig

28. april 2026
Uopfordret anmeldelse
KAST-logo

Besvarelse fra KAST

Sorry - we konden het probleem niet goed begrijpen uit je review en we hebben niet genoeg context over wie “Alaa” is.

Als je een probleem hebt dat met KAST te maken heeft, stuur dan een e-mail naar support@kast.xyz vanaf het e-mailadres dat aan je KAST-account is gekoppeld, zodat ons team je dossier kan vinden en je kan helpen.

Bedømt til 2 ud af 5 stjerner

Real potential, poor execution at the end

Genuine strengths - fast deposits, low fees, well-built app, fast and polite support

What pulls this down to 2 stars:
1. Exiting the region without a replacement or a recommended provider - users were effectively left to figure it out on their own.
2. Shared balance across all cards, with no option to separate budgets per card

Expected more from a team that built a genuinely convenient product.

was using as a card service since beginning, started on crypto conferences

1. april 2026
Uopfordret anmeldelse
KAST-logo

Besvarelse fra KAST

Thanks for the honest review, Roman - we’re glad deposits, fees, the app, and support worked well for you. We’re sorry about the region exit and the lack of clear guidance, and we hear you on wanting separate budgets per card (not just a shared balance). I’m sharing your requests with our team. If you need any personal help, please email us at support@kast.xyz.

Bedømt til 1 ud af 5 stjerner

Passports can no longer be used to open…

Passports can no longer be used to open an account; the address I fill in is irrelevant.

Even if the account opening fails, KAST will not delete personal information. I don't know what the point of uploading the information is.Be cautious.

2. april 2026
Uopfordret anmeldelse
KAST-logo

Besvarelse fra KAST

Sorry you ran into this. Verification requirements can change, and we take data privacy seriously. Please contact us via in-app chat or support@kast.xyz so we can review your case and address your data/deletion concerns privately.

Bedømt til 1 ud af 5 stjerner

"I had a very poor experience with…

"I had a very poor experience with Kast. They claim to provide ACH/wire transfers to US accounts, but my transfer was rejected. When I contacted customer service, they had no information regarding the rejection, yet I was still charged fees for the failed transaction. Between the high transfer costs and the weak customer support, I cannot recommend this app. Be cautious of their claims regarding US transfers."

29. marts 2026
Uopfordret anmeldelse
KAST-logo

Besvarelse fra KAST

Sorry about this Ahmed - we understand how frustrating that is.
You shouldn’t have been left without clear information, and we want to look into both the rejected transfer and the fees you were charged. Please contact us at support@kast.xyz (or via in-app chat) with the transfer date/amount so our team can investigate and help.

Bedømt til 1 ud af 5 stjerner

I’m trying to close and reopen my card…

I’m trying to close and reopen my card because the app is malfunctioning, but the card button is not working. I keep getting an error in the app every time. Because of this issue, I will never use it again.

6. april 2026
Uopfordret anmeldelse
KAST-logo

Besvarelse fra KAST

Sorry about this, the card button shouldn’t error out, and we understand why you’d be frustrated.

Have you already contacted support about this? If not, please reach out to our Concierge team in the app so we can look into the error and help you fix it.

Bedømt til 1 ud af 5 stjerner

Expensive card Hong Kong Card and bad service

I was using the platform just fine but after overcharging $80 for a card - they announced that it will be disabled for my country and once I contacted with them about this - they refused to issue even a partial refund so I have paid $80 to use a card for 3 months with Hong Kong issuance where it's barely usable even online.When you try to make a purchase with the card online, it asks for 3d verification and there is no system for it anywhere on the app. $80 wasted. there are better alternatives folks, look for them. I wouldn't use their services ever again.

1. april 2026
Uopfordret anmeldelse
KAST-logo

Besvarelse fra KAST

Hello Ulas, Thanks for the feedback, we’re sorry to hear about it.
Please contact our Concierge team in-app, or email us at support@kast.xyz so the team can review what happened.

Bedømt til 5 ud af 5 stjerner

Reliable and easy to use

I’ve been using Kast for a while now and it’s been extremely reliable. Transactions are fast and seamless, the app is stable, and everything just works without friction.

What really stands out is the support team. They respond quickly, are genuinely helpful, and clearly know what they’re doing. You don’t get the usual back and forth or generic replies.

Overall, it feels like a product that’s been built with real attention to detail. Easy to trust, smooth to use, and one of the better experiences I’ve had with a financial app.

2. april 2026
Uopfordret anmeldelse
KAST-logo

Besvarelse fra KAST

Thank you for your feedback and for taking the time to share your experience. We’re glad everything has been smooth for you, and we truly appreciate your trust. We’ll keep working to maintain high standards across the app and support.

Bedømt til 1 ud af 5 stjerner

Where is my cashback ??

It’s a good platform, but they still lying about the points I spend more than 100k usd and until now i can’t convert my points, I used a lot kast last year, but this year not much until they let me use my cashback.

26. august 2025
Uopfordret anmeldelse
KAST-logo

Besvarelse fra KAST

Hi Ferdinando,

We’re really sorry to hear about this, that’s understandably frustrating, especially given your level of activity on the platform.

We’d like to look into your cashback and points situation in detail and help resolve this for you. Please reach out to our Concierge team so we can review your account and provide clarity on what’s happening.

We appreciate you flagging this and are here to help.

Bedømt til 5 ud af 5 stjerner

A good platform that has improved since…

A good platform that has improved since before; it gives you a US account and free cards without fees.

22. marts 2026
Uopfordret anmeldelse
KAST-logo

Besvarelse fra KAST

Hi Hatem, thanks for the kind words and for noticing the improvements. We’re really glad the experience has been smooth for you.

Bedømt til 1 ud af 5 stjerner

​I am warning everyone to stay away…

​I am warning everyone to stay away from Kast Finance. This app claims to provide a prepaid card service, but it is a predatory trap. Their system allowed my balance to go into a deep negative (-68 AED) by charging repeated fees ($0.50 each) for declined transactions.
​In the financial world, a "Prepaid" card means you can only spend what you have. However, Kast’s broken system allowed over 40 charges to hit a zero-balance account without any warning, notifications, or an automatic card freeze. When I contacted support, they sent me a link to their fees and refused to acknowledge their technical failure, claiming the "matter is closed."
​This is a clear violation of financial transparency and consumer rights. They are essentially creating unauthorized debt for users without a credit agreement. I have reported them to Google Play and will escalate this to financial authorities. DO NOT DEPOSIT MONEY HERE.

16. marts 2026
Uopfordret anmeldelse
KAST-logo

Besvarelse fra KAST

Hi, we’re sorry for the frustration this has caused. We understand how concerning it can be to see declined-transaction fees accumulate, especially if a card or account is no longer being actively used.

Declined transaction fees may apply in certain cases, including repeated attempts from subscriptions or merchants when there isn’t enough balance available. You can review our fee schedule here: https://concierge.kast.xyz/hc/en-us/articles/9850062738703-What-are-the-fees-and-conditions-for-KAST-cards-and-accounts

If you’re no longer using your KAST account, we recommend cancelling any active subscriptions or recurring payments linked to your card to prevent further declined transaction attempts. You can also contact our support team to request account closure.

If you believe any fees were applied incorrectly, please reach out through in-app support with your account details and reference this review, and we’ll ask the team to take another look.

Bedømt til 1 ud af 5 stjerner

Review transparency

My experience with KAST has been extremely concerning, and while reviewing other customer feedback I noticed something unusual regarding their Trustpilot reviews.

At the time of writing, KAST has a Trustpilot score of around 3.3 based on about 44 reviews.

Review distribution appears as follows:
• 5-star – 53%
• 4-star – 2%
• 3-star – 2%
• 2-star – 0%
• 1-star – 43%

While reading the reviews carefully, I noticed something interesting. Many of the 5-star reviews appear to have been posted on the same day — October 16, 2025. In fact, there were about 14 five-star reviews posted on that single day.

What makes this pattern unusual is that before that date, all of the reviews appeared to be negative (1-star). Then suddenly a large number of positive reviews appeared within one day.

Of course there could be explanations for this, but as a potential customer this type of pattern raises questions about whether the rating accurately reflects real user experiences.

My personal experience has also been problematic. My account was closed after a “security review,” and despite multiple emails since February 16, I still have not received clear information regarding the return of approximately $3,800 remaining in my account.

At this point I am simply requesting transparency and the return of my funds.

I hope KAST can clarify both the handling of my case and the concerns regarding these review patterns.

Update (April 2): I also noticed that KAST responded to multiple Trustpilot reviews on the same day (March 26), including mine. While I appreciate the public response, I followed their instructions and sent all requested details via email, but I have not received any further update since then.

From a user perspective, this raises concerns about whether responses here are being followed up with actual case resolution, or if they are limited to public-facing replies without timely action afterward.

Update (April 8): Following KAST’s response, I have already contacted support multiple times and provided all requested details, including after their previous Trustpilot replies. However, I have not received any meaningful follow-up or update regarding the resolution of my case.

While I appreciate the public responses here, the repeated request to “contact support” without acknowledging prior communication or providing progress raises ongoing concerns about whether cases are being actively resolved after these replies.

12. marts 2026
Uopfordret anmeldelse
KAST-logo

Besvarelse fra KAST

Thanks for taking the time to share this, and we are sorry for the distress and uncertainty this has caused.

On the review pattern you pointed out: we understand why multiple positive reviews posted on the same day could look unusual. We don’t create or purchase reviews, and we don’t ask anyone to post misleading feedback. At times, customers may leave reviews in clusters after a specific moment (for example, following a product update, a support outreach, or a campaign prompting customers to share their experience). That said, we take the integrity of public feedback seriously and we’re happy to have Trustpilot review any concerns through their standard moderation processes.

On your account and funds: we take security reviews seriously, but we also recognize that you deserve clear communication and a timely resolution - especially regarding the return of remaining funds. For privacy and security reasons, we can’t discuss account-specific details publicly here.

Please contact our support team directly at support@kast.xyz so we can securely locate and escalate your case.

Bedømt til 1 ud af 5 stjerner

Bei diesem Unternehmen konnte ich mich nicht mal Regiestrieren.

Bei diesem Unternehmen konnte ich mich nicht mal registrieren, obwohl ich alle Dokumente eingereicht habe und meinen Ausweis und volle KYC gemacht habe hat es geheißen das meine verifizierung nicht gelungen ist ich sollte einen Agenten kontaktieren, habe ich dann gemacht, emails geschrieben und viel zeit verloren aber immer noch nicht weiter. Es kann immer mal vorkommen das eine verifizierung nicht beim ersten mal gelingt, aber bei KAST kann man es kein 2. mal versuchen. Kostet zu viel zeit, und zeit ist kostbar, es gibt andere anbieter wie Krypto.com oder Tangem.

6. marts 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere