Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Softwarevirksomhed
  2. It-udstyrsproducent

Skrevet af virksomheden

KartSim provides the most realistic karting simulators and karting simulation software, along with professional driver coaching and esports racing events for kart drivers Worldwide.


Kontaktoplysninger

2,9

Middel

TrustScore 3 ud af 5

2 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

I do not recommend the customer service…

I do not recommend the customer service from KartSim I bought the full pro package end of 2025 for £600. Now they want me to purchase it again for £600 just to get the updated karts and tracks 4 months from purchase which should just be an upgrade to there already pro package customers.. ( I’ve had it 4 months )

If this was a new game I was getting I’d understand but it’s not it’s just an update.

Also your recent post where you put ( you said we listened ) I commented asking for pro customer to be able to upgrade to v4 which you deleted twice!

Not good customer service! Rather than replying they deleted me from there page can’t take criticism!

28. februar 2026
Uopfordret anmeldelse
KartSim-logo

Besvarelse fra KartSim

Hi,

We understand your frustration and appreciate you taking the time to share your feedback.

To clarify, this is not a minor update but a major new release, developed over an extended period with significant additions including new karts, tracks, and ongoing physics improvements. As with previous releases, we offered a limited-time 50% upgrade promotion so existing customers could access it at a reduced cost.

The promotion was available to all customers for a fixed two-week period following release and was communicated via our newsletter, website, and social channels. After this, pricing returns to standard levels to ensure consistency and fairness for all customers.

We understand the timing may feel unfortunate in your case, but our release cycle is not tied to individual purchase dates.

Regarding your comments on social media, we do not remove feedback unless it is duplicated or breaches platform guidelines. In some cases, content may also be removed automatically by the platform itself. We remain open to constructive feedback and are always happy to address concerns directly, however if issues needs to be resolved it's best to contact our support team via email rather than commenting on social media.

You can contact our support department at support@kart-sim.com with your questions and concerns, and team will be happy to review your case.

Kind regards,
KartSim Team

Bedømt til 1 ud af 5 stjerner

SCAM ALERT

SCAM ALERT
I sent numerous emails over a very long period, but received no response whatsoever. Kart-Sim always tries to shirk responsibility and avoid paying. It's a real scam company.

10. december 2025
Uopfordret anmeldelse
KartSim-logo

Besvarelse fra KartSim

Hi,

We take claims like this seriously, but we have no record of any unresolved payment or communication matching this description.

We always respond to genuine enquiries and resolve matters promptly. If there’s been a misunderstanding, we’d like to fix it.

Please contact us directly at support@kart-sim.com
with full details (name, company, invoice/reference), and our team will investigate immediately. We also recommend double-checking the email address used, as even a small typo could prevent your message from reaching our support team, alternatively, you can contact our support team via WhatsApp by visiting our website and clicking the WhatsApp icon.

We stand by our products and our service, and we’re confident this can be resolved quickly once we have accurate information.

Kind regards,
KartSim Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere