Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Ordered a warm poncho Jan 2nd. It hadn't arrived 3 weeks later. Eventually the company (Hannah? ) responded and was sending another!?! Halfway thro February I sent emails, messages etc as still hadn't received my item. Didn't hear a thing or had any replies and, of course, no poncho. There appear to be some lovely items on the site but I won't be ordering anything and feel scammed.
Item never arrived. No reply to communication sent. Avoid scam company.
Great for plus size clothes, fantastic experience and customer service was fast and responsive.
This item was weeks late arriving then after returning for refund and 3 email follow up requests for info and action, no response. I have proof of postage.
Lovely Kaftans and Hannah at customer service was fab. I will order again.
My long association with sister company Ethnic Warehouse has always been excellent. However with Kaftans Direct it has been awful in terms of poor sizing, late delivery, erratic communication and flaky returns and refunds policy with lots of false promises about refunds that never appeared with no explanation whatsoever. Certainly no way to do business and I will not be using this company again.
Last week I purchased two Kaftans from Kaftans-Direct costing £31.99 each. They are both of very poor quality for the extortionate price as the material is so thin you can see through it. Unfortunately I modified one of them so couldn't return it for a full refund but the other one is going back. Even the stitching on the garment is slap dash. I bought two of the same Kaftans (different colours) from this company last year which were of slightly better quality but I still think far too expensive for what they are but I was struggling for time so paid the price. The Kaftans I purchased were reference Didi 6064.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
