Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Jumia Egypt the #1 Onlinestore in Egypt - Shop Online for All Kinds of Products & Enjoy Great Prices And Offers | Secure Payments - Fast Delivery - Free Returns
New Cairo City, Egypten
2,3
14 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
اسوء موقع للتسوق بيخدعوا الناس ويكتبوا ع الاجهزه قابله للارجاع وبعد ماتشترى وتلاقى الجهاز كله عيوب تيجى تعمل إرجاع يقولك المنتج غير قابل للارجاع يعنى نصب وخداع وانا هقدم شكوه ضدهم ف حمايه المستهلك
أسواء موقع ممكن تشترى منه طلبت مبرد مياة فريش جه بايظ ومش شغال ومش عايزين يبعتوا فاتورة ومش عارف ارجعها ليهم . نصيحه محدش يتعامل مع هذا الموقع والتطبيق بتاعه تانى
the worst app I have ever used not even deserve 1 star the Customer Service too rude and not helpful at all also scammed customers by promising that they will solve everything and follow up with the customer and nothing happens they just trying to finish the call and you cant contact the same person again I am trying to contact anyone from management for more than one week and I cant everytime they told me someone from leaders will call you and noone call I don't recommend it for anyone at all.
One star is too much to give Jumia egypt . Worse customer service I ever seen in my life. I have been trying to return an item for a week . Called them several times , tried to speak to a supervisor but with no luck . I lost hope with this company never want to deal with them again. Never recommend it to anyone .
received the wrong size. Over 20 days later, the return has still not been processed.
Customer service threatened me and gave false promises, including a voucher that was never issued. The delivery person contacted me before the official Consumer Protection Authority decision and had no knowledge of the shipment, proving mismanagement and deliberate delay.
I demand the official return to be executed within 48 hours, or I will escalate legally due to withheld property, threats, and unprofessional conduct.
This clearly shows the extreme unprofessionalism of Jumia’s customer service and management, their total disregard for customers’ rights and satisfaction, and their threatening attitude—telling me to ‘just wait’ and implying that even if I waited a year, they would do whatever they want. It is unacceptable and demonstrates deliberate neglect and intimidation of customers.
Jumia Egypt is unprofessional, unreliable, and untrustworthy.
I do NOT recommend Jumia for any purchases. Their customer service is abusive, management is indifferent, and their threatening behavior shows they have no respect for customers at all. Anyone considering buying from them should think twice—this experience proves they cannot be trusted.
They ghosted me when I was talking to them about coupons....I HATE this store, definitely won't recommend.
التواصل مع الشركة بخصوص التوصيل ليس له أي جدوى تماما، أسلوب عشوائي تماما، عندما يكون العميل في مدينة جديدة شبكة المحمول فيها ليست في أحسن حال، ويطلب منكم التواصل واتس، لماذا لا تفعلون ذلك؟
لا انصح بالشراء منهم سيضيعون وقتك، وفي الأخر تم الغاء الطلب لانك ما ردتش على الأتصال. أبعد عن هذه العشوائية السوق مليء بمن هو أفضل !!
This is an online marketing app which sells the best and quality product to their customers😃.And do you know something? Jumia refer your money 💰 back if u didn't get your items or if you forgot to go to their pick up station.
I've been a victim of this and I know what I'm saying 💟💟💟💟
The website is super easy to navigate, making it a breeze to find exactly what I was looking for. I really appreciate how detailed the product descriptions are, which helped me make informed choices.
Jumia are really reliable, the product ordered online comes with the exact perceived quality standard, I don't regret using it on a regular basis
Jumia is the online business dat i believe on and trust
It's the worst site ever and worst customer service, I've bought a chair for 1200 pound for a 18 days.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
