Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Top Class service. Did exactly what they promised and the reason why I used them again. I was looking for a specific Tom Ford frame. JPOpticians/Spex4less didn't have it in stock but said they cou... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Ordered a pair of Gucci sunglasses 9 days ago, arrived today and I’m over the moon! Incredible product which was extremely well packaged and presented with all original Gucci authentications, case, cl... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Brilliant opticians! I’ve lost count of how many pairs of sunglasses, varifocals and VDU glasses I’ve had reglazed by JP! Excellent quality reglazing, seamless delivery experience and great value for... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I saw the Gucci frames online so knew what I wanted. A quick Google search showed the JP Opticians had them at a very reasonable cost. I placed the prescription order on Sunday and they glasses a... Se mere

Virksomheden har svaret

Virksomhedsoplysninger


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

688 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Very helpful customer service

Very helpful their customer service is excellent and do everything they can to help you. The prescription given to me by my opticians was wrong, but JP Opticians without hesitation told me to return my glasses and they would replace the lens ,this was not their fault but they kindly did it for me. So I am happy to recommend this company to anyone.

25. maj 2024
Uopfordret anmeldelse
J.P. Opticians-logo

Besvarelse fra J.P. Opticians

Hi, Thank you for your review. We are pleased to hear that you are happy with your glasses and your experience with us. 

Bedømt til 5 ud af 5 stjerner

John and the team provide a great…

John and the team provide a great service and at a competitive price, very happy with my latest purchase

4. juni 2024
Uopfordret anmeldelse
J.P. Opticians-logo

Besvarelse fra J.P. Opticians

Hi, Thank you for your feedback, we are glad you are happy with your purchase.

Bedømt til 5 ud af 5 stjerner

Excellent service from J.P. Opticians

Always use J.P. Opticians and have always received excellent service both before and after buying glasses from them. They have an excellent range at really good prices and the delivery times have always been very quick. More than happy to recommend to anyone

16. maj 2024
Uopfordret anmeldelse
J.P. Opticians-logo

Besvarelse fra J.P. Opticians

Hi, Thank you for your feedback. We really appreciate your continued custom.

Bedømt til 1 ud af 5 stjerner

Don't bother - AWFUL

Advertises as delivered in 10-14 working days but 14 working days in (nearly 3 weeks later) and I still haven't received.

Having to chase constantly to get any answers, can't tell me where my order even is despite leaving Italy to reach them on the 7th, as they use DPD which 'can't be tracked until delivery'. Not worth the cost saving when the service is so bad. AVOID.

16. maj 2024
Uopfordret anmeldelse
J.P. Opticians-logo

Besvarelse fra J.P. Opticians

Thank you for sharing your experience.

We were very sorry to read about the issues you faced with your order and the lack of communication you received May 2024. We would love the chance to set the record straight and let you know that this online store has recently been taken over by our family-run eyewear company. We have been dedicated to providing excellent customer care since 2004, and we are now bringing those same high standards and personal touch to this business. It is our goal to ensure no customer feels overlooked, and we would truly value the opportunity to restore your faith in our service. Please feel free to reach out to me directly at 0151 303 0066 so we can have a chat and see how we can assist you moving forward.

Kind regards
Jacky
Manager

Bedømt til 5 ud af 5 stjerner

Reglaze

Ordered a reglaze for some sunglasses, great communication from the team.

Was a slight issue where when I received the lenses they were green - this was due to a bit of a misunderstanding in communication on both ends, where the tints I requested looked different when i asked for a picture, compared to what I received, as they were on a white background.

Anyway, no problem for the team at JP, sent me a return Label for Royal Mail 48, dropped off at post office, they even offered to collect but I dropped off, and revived back with the correct lenses within 10 days.

Thanks

5. maj 2024
Uopfordret anmeldelse
J.P. Opticians-logo

Besvarelse fra J.P. Opticians

Hi, Thank you for your review. We are pleased to hear that you are happy with your glasses and your experience with us. 

Bedømt til 5 ud af 5 stjerner

Prescription glasses

Great service very quick delivery and reply was very quick and helpful with any questions I had.
Highly recommend

12. april 2024
Uopfordret anmeldelse
J.P. Opticians-logo

Besvarelse fra J.P. Opticians

Hi, Thank you for your feedback, we are glad you are happy with your purchase.

Bedømt til 1 ud af 5 stjerner

Take too long to deliver

At this point I have been waiting more than 2 weeks for my sunglasses. They still haven't arrived. I made the mistake of ordering from this company because their prices are better than other online retailers who are selling the same glasses I want. I forgot I had this same issue with them last time. No one ever answers the phone and there are never any order updates sent via email. Poor customer service and delivery time. I will have to cancel this order if it does not arrive in the next 2 days. I definitely wont order again or recommend this company.

29. marts 2024
Uopfordret anmeldelse
J.P. Opticians-logo

Besvarelse fra J.P. Opticians

Thank you for sharing your experience.

We were very sorry to read about the issues you faced with your order and the lack of communication you received April 2024. We would love the chance to set the record straight and let you know that this online store has recently been taken over by our family-run eyewear company. We have been dedicated to providing excellent customer care since 2004, and we are now bringing those same high standards and personal touch to this business. It is our goal to ensure no customer feels overlooked, and we would truly value the opportunity to restore your faith in our service. Please feel free to reach out to me directly at 0151 303 0066 so we can have a chat and see how we can assist you moving forward.

Kind regards
Jacky
Manager

Bedømt til 5 ud af 5 stjerner

Shades!

I’m very grateful for the excellent service that I received from J.P. Opticians. I will continue to use this company and I will certainly recommend the company to anyone.

9. april 2024
Uopfordret anmeldelse
J.P. Opticians-logo

Besvarelse fra J.P. Opticians

Hi, Thank you for your review. We are pleased to hear that you are happy with your glasses and your experience with us. 

Bedømt til 5 ud af 5 stjerner

Prescription glasses ordered online

Ordered prescription glasses online and everything as expected. Great prices and very reliable service.

19. marts 2024
Uopfordret anmeldelse
J.P. Opticians-logo

Besvarelse fra J.P. Opticians

Hi, Thank you for your review. We are pleased to hear that you are happy with your glasses and your experience with us. 

Bedømt til 5 ud af 5 stjerner

Really fast delivery

Really fast delivery, all in perfect condition

14. marts 2024
Uopfordret anmeldelse
J.P. Opticians-logo

Besvarelse fra J.P. Opticians

Hi, Thank you for your feedback, we are glad you are happy with your purchase.

Bedømt til 5 ud af 5 stjerner

Exceptional

Great Service provided at the right price. Easy to order and quick delivery

23. februar 2024
Uopfordret anmeldelse
J.P. Opticians-logo

Besvarelse fra J.P. Opticians

Hi, Thank you for your feedback, we are glad you are happy with your purchase.

Bedømt til 5 ud af 5 stjerner

Very pleased

Very pleased, excellent service and price. Will use again.

7. marts 2024
Uopfordret anmeldelse
J.P. Opticians-logo

Besvarelse fra J.P. Opticians

Hi, Thank you for your feedback, we are glad you are happy with your purchase.

Bedømt til 5 ud af 5 stjerner

Brilliant service

Brilliant service, timescale and price. Never ordered online before but they made the process very easy and they are very helpful and knowledgeable too. Thank you. Wouldn’t hesitate to buy again.

5. januar 2024
Uopfordret anmeldelse
J.P. Opticians-logo

Besvarelse fra J.P. Opticians

Hi, Thank you for your review. We are pleased to hear that you are happy with your glasses and your experience with us.

Bedømt til 5 ud af 5 stjerner

I was delighted with my finished…

I was delighted with my finished glasses from JP. The service was excellent, they arrived pretty quickly and conveniently. Very good quality. Overall satisfaction, good range of services and products, reasonably priced.

14. december 2023
Uopfordret anmeldelse
J.P. Opticians-logo

Besvarelse fra J.P. Opticians

Hi, Thank you for your feedback, we are glad you are happy with your purchase.

Bedømt til 5 ud af 5 stjerner

Gucci 1221s sunglasses

Ordered a pair of Gucci sunglasses 9/1/24 and received them on 10/1/24.Absolutely outstanding service and very happy with my purchase.Many thanks.

10. januar 2024
Uopfordret anmeldelse
J.P. Opticians-logo

Besvarelse fra J.P. Opticians

Hi, Thank you for your review. We are pleased to hear that you are happy with your glasses and your experience with us. 

Bedømt til 5 ud af 5 stjerner

Super Happy with my NEW Rayban sunglass.

I've received my Ray-Ban RB 3025 AVIATOR sunglass on time as mentioned in email while booking. The best part is when I opened the pack,It was AWESOME as it looks and genuine product by brand. Highly recommended for those who are looking for genuine product on a fair price deal. Thank you J.P opticians !

21. december 2023
Uopfordret anmeldelse
J.P. Opticians-logo

Besvarelse fra J.P. Opticians

Hi, Thank you for your review. We are pleased to hear that you are happy with your glasses and your experience with us. 

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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