JoomShaper Anmeldelser 474

Very good Support and powerful extensions. A must have for Joomla developers.

They have great solution, but the worst ever support you can find on earth.

Excellent service, fast and competent.

I got quick response. My issue was fixed.

Thank you for your help!

You are a truly reliable support team.

I am always grateful.

Excellent customer service!
Before and after having purchased the SP PageBuilder Pro licence, Anne assisted me in a very professional way.
Again, JoomShaper provided high standards in terms of quality of the products and attention to the customers.

Been using their products for over 2 years now and since Joomla 4 was released, there is no better alternative for Joomla related solutions.

I have been a Joomshaper customer for many years now. I chose them for two reasons: the high quality and variety of their products and a truly remarkable Customer Service for competence and efficiency.
I have recommended Joomshaper to all my friends who develop with Joomla, even those who do it at a hobby level.

I have no doubts, therefore: for me it is a respectable and very reliable Software House.

Good support, very good theme (Gazette), which I can recommend.

A great tool to work with, excellent technical support.

Great and fast support. Staff very friendly.

The extension is great and save time, and they support so well until we find the fault and give solution, Rashida R was assisting me

Great customer service. Anne was a great hand.

I would give 0/5 if it were possible!
I am a customer of JoomShaper for over 5 years now, paying for a subscription plan every year.
But when I reach out to the technical support team for assistance with one of my websites, I have to wait for weeks.
Worst of all, the responses I get are off-topic. It's incompetence! I've had to abandon projects because of the great slow response from the technical support.
In cases of critical issues, support simply ignores you. Currently, even creating a ticket on their website to submit a question is very difficult. The link to do so no longer exists.
It's clear that JoomShaper doesn't care about its customers at all.
As the years go by, JoomShaper's support only gets worse.

The support to solve my requests was excellent, although it was late and I needed sometimes to solicit a response.

One of the worst support teams I've ever dealt with. Support issues are either ignored for days or simply ignored altogether. Their timezone is out of touch with many of their customer base; not their fault, but when someone posts a question and it isn't even addressed by the following day then it is their fault. Their #1 answer, "We're sorry... I'll let the Dev team know about it." And then... you don't hear from them, more likely than not. When they do decide to answer questions in the forums, they cherry-pick which to answer. Save yourself the trouble and consider one of the other page builders.

JoomShaper is an excellent business to work with. The products are really great, and so is the support team. I have been a customer for 10 years, and I highly recommend them.

I have used their products - Joomla templates and extension, for a few years now. Great support. Highly recommended.

Happy user of SP Page Builder & Joomshaper Helix3 framework - Great support during upgrade from Joomla 3 to Joomla 5 - Thanks JoomShaper