From my initial call to enquire regarding a Defender 110 replacement, Stuart Brown took all my questions and sourced the exact spec I required. I received the new car earlier than expected. Top marks... Se mere
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Looked at a car 200 miles away from Stirling LR, in Newcastle where we live. Enquired via Autotrader and Stuart Brown answered the call. Stuart was totally professional and provided all the informati... Se mere
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Highly responsive to my enquiry and supportive in helping me navigate a fairly complex process for a high value purchase in a relatively short time. Because of branch training and holidays my purchase... Se mere
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I am a repeat customer and I found Jack (sales in Stirling) to do something lots in car sales don’t do. He listened to and filled my requirements in a new vehicle. He was very knowledgable and I was h... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Morrison Land Rover Stirling, now known as Pentland Land Rover Stirling is proudly represented by the family run and owned John Clark Motor Group. Our newly retitled Pentland Land Rover dealership located on Glasgow Road, Whins of Milton, Stirling, FK7 8EP, is brimming with fantastic new and used Land Rover cars priced competitively. Whether you are seeking the award-winning Range Rover Sport, the sophisticated Range Rover Evoque or the all-terrain capable the Land Rover Discovery, fret not, we have a comprehensive range of both new and used models in stock. Not only do we specialise in the sale of new and Approved used Land Rover Cars, here at Pentland Land Rover Stirling, our customers from nearby and afar can take advantage of inclusive range of aftersales and car servicing options, guaranteeing that your new or Approved used Land Rover vehicle remains as it was the day you drove it away Stop in for a visit today and browse our fantastic new and used Land Rover cars on display.
John Clark Motor Group
Skrevet af virksomheden
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Kontaktoplysninger
Glasgow Road, Whins of Milton., FK7 8EP, Stirling, Scotland, Storbritannien
- 01786 236300
4,1
God
189 anmeldelser
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Another great delivery on 110 Defender on time by Stuart
From my initial call to enquire regarding a Defender 110 replacement, Stuart Brown took all my questions and sourced the exact spec I required. I received the new car earlier than expected. Top marks to Stuart and Pentland Stirling.
30. august 2026
Besvarelse fra John Clark Motor Group - Pentland Land Rover Stirling
Thank you Mr McEwan! we really appreciate you taking the time to leave your review. We're pleased to hear that Stuart provided you with such reliable service while sourcing your Defender 110 and we will pass your kind words on to him! Your satisfaction is our priority, and we look forward to supporting you again in the future.
Lesley
Highly responsive to my enquiry and…
Highly responsive to my enquiry and supportive in helping me navigate a fairly complex process for a high value purchase in a relatively short time. Because of branch training and holidays my purchase ended up being handled by three sales executives in a completely seamless process. Everyone in the chain from first contact to last were positive, professional and seemed to be enjoying what they do. I left with my new vehicle very happy with every aspect of the service, I wasn't over sold and I felt comfortable dealing with the team throughout. This is my fourth Land Rover purchase from this branch over about 15 years and is by far the best experience.
7. august 2026
Besvarelse fra John Clark Motor Group - Pentland Land Rover Stirling
Good afternoon John, thank you so much for taking the time to leave a five star review. We are thrilled to hear that the team looked after you and met your expectations when purchasing your fourth Land Rover! Thank you so much for your continued business, we look forward to the next time we see you. Kind regards, Lisa
From first enquiry to sale i could not…
From first enquiry to sale i could not fault any member of staff. Very helpful and dealt with any queries i had.
Professional and courteous at all times.
2. august 2026
Besvarelse fra John Clark Motor Group - Pentland Land Rover Stirling
Thank you for the fantastic 5-star review Eric!
We're delighted to hear you had such a positive experience with Pentland Land Rover Stirling from your initial enquiry right through to the sale.
It's great to know the whole team were helpful, professional and courteous throughout, and were always on hand to answer any questions you had.
Thank you for taking the time to share your feedback. We'll be sure to pass your kind comments on to the team and look forward to welcoming you back in the future!
Lesley
Staff made it easy to purchase the car…
Staff made it easy to purchase the car I wanted - everything explained well, dates met and friendly team throughout
Excellent service
19. juli 2026
Besvarelse fra John Clark Motor Group - Pentland Land Rover Stirling
Thank you for the fantastic 5-star review David!
We're delighted to hear the team made purchasing the car you wanted such
an easy and enjoyable experience.
It's great to know everything was clearly explained, agreed dates were met and you received friendly service throughout the process!
Thank you for taking the time to share your feedback. We really appreciate your kind comments and hope you enjoy many happy miles in your car!
Lesley
Sales
The way the sales process was handled by your Salesman Stuart Brown was great, everything ran from A-Z smoothly and in the Timeframe stated,
10. juli 2026
Besvarelse fra John Clark Motor Group - Pentland Land Rover Stirling
Thank you for the 5-star review, Mr Robinson!
We're delighted to hear you had such a positive experience with Pentland Land Rover Stirling.
It's great to know Stuart Brown made the sales process straightforward from start to finish, ensuring everything ran smoothly and was completed within the timescale promised. Delivering a seamless and reliable experience is exactly what we aim for!
Thank you for taking the time to share your feedback and for recognising Stuart's efforts. We'll be sure to pass your kind words on to him!
We wish you all the best with your new car!
Lesley
Looked at a car 200 miles away from…
Looked at a car 200 miles away from Stirling LR, in Newcastle where we live. Enquired via Autotrader and Stuart Brown answered the call. Stuart was totally professional and provided all the information we required along with a video of the car we wanted to.
Arranged to see the car the following day and drove it home! Absolutely first class service from Stuart and the lovely lady on reception. 1st class Stuart-thank you very much
12. juli 2026
Besvarelse fra John Clark Motor Group - Pentland Land Rover Stirling
Thank you for the 5-star review, Neil!
We're thrilled to hear you had such a positive experience with Pentland Land Rover Stirling.
It's fantastic to know Stuart Brown made buying a vehicle from 200 miles away such a straightforward process. From providing all the information you needed and sending a personalised video to having everything ready for your visit, it's great to hear the experience gave you the confidence to drive your new car home the very next day. We're also pleased our reception team helped make your visit such a welcoming one.
Thank you for taking the time to share your feedback and for recognising Stuart and the team. We'll be sure to pass your kind words on. We hope you enjoy your new Land Rover and look forward to welcoming you back in the future!
Lesley
My vehicle was booked in for an engine…
My vehicle was booked in for an engine management issue. I requested a courtesy car and a date was provided. The day before the appointment I was informed the courtesy car was no longer available and due to the fault a collection wasn’t possible. I rescheduled for a new date when a courtesy car was available and also booked a mot. Again the night before the appointment I was told there was no courtesy car. However a collection could take place. My car was collected on the Wednesday. I expected the car back same day. I heard nothing until I phoned on Thursday to be told the car had failed its mot and a part wasn’t available until the next day. I phoned at lunchtime on Friday and was told i would receive a call back on the status. At 4 pm I called back and was told the part had come in but no work had taken place and it would be done on the Monday. This left me with no vehicle over the weekend. I explained it was our only vehicle and we lived in a rural location. I was told they would look into what could be done and call back in 10 mins. After an hour I was called back offering a courtesy car if I could come collect it. Which wasn’t an option at that time of night. So I was left without a vehicle. I was offered the opportunity to use taxis and any costs would be reimbursed. My main frustration is the lack of communication. I received no updates and had to chase for information on the vehicle. There was no explanation of why the work wasn’t completed on the Friday.
24. juni 2026
Uopfordret anmeldelse
Besvarelse fra John Clark Motor Group - Pentland Land Rover Stirling
Dear Kevin, Thank you for taking the time to share your feedback. We are sorry to read about your experience and understand how frustrating it must have been to be left without your vehicle, particularly when you rely on it and live in a rural area.
We appreciate your comments regarding the changes to the courtesy car arrangements, the delays with your vehicle, and, most importantly, the lack of communication throughout the process. Keeping our customers informed is something we take very seriously, and we're disappointed to hear this was not your experience.
Please be assured that we are currently investigating the concerns you have raised with the relevant management team to fully understand what happened and identify any improvements that can be made. In the meantime, our Service Manager will be in touch with you today to discuss your experience directly and work towards resolving your concerns.
Thank you again for bringing this to our attention. We value your feedback as it helps us improve the service we provide to all our customers.
Kind regards, Sara
felt all they were interested in was to…
felt all they were interested in was to sell me extras and get as much cash as they could. Full on do you want this that and the next thing. Price i was quoted was £2900 for various issues due to an engine management light which they could not actaully tell me exactly what the fault was. Could be this and could be that, Then said i had an oil leak and needed new brakes discs and pads also. took car to a different garage to check all the issues they listed and none were required. Engine mangement light had gone off and did not come back on since. told me my car was dangerous to drive and the damage with the faults would be catastrophic. Total fleece merchants. STAY AWAY
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra John Clark Motor Group - Pentland Land Rover Stirling
Dear Sacha, We're sorry to read that you were left with this impression following your visit. We understand how concerning it can be to receive advice about potential vehicle faults and the associated costs.
Our recommendations are always based on the findings available at the time of inspection and are made with safety and reliability in mind. We never aim to recommend unnecessary work, and we're disappointed to hear that you feel otherwise.
We will review the concerns you've raised, including the communication surrounding the diagnosis and recommendations, to ensure our processes and customer experience continue to meet the standards we expect. Thank you for taking the time to share your feedback.
Informative and positive staff without being full of faff
Great product and straightforward
22. juni 2026
Besvarelse fra John Clark Motor Group - Pentland Land Rover Stirling
Thank you for the 5-star review, David!
We're delighted to hear you had such a positive experience with Pentland Land Rover Stirling.
It's great to know you found the team informative, approachable and straightforward. Providing honest, knowledgeable advice without any unnecessary sales pressure is exactly the experience we aim to deliver.
Thank you for taking the time to share your feedback with us. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future!
Lesley
Overall a good experience
Overall a good experience, we did have a few issues which in our opinion should have been included in checks before the handover, also the valet could’ve been better, we did enjoy being able to test drive the car on our own that did make a difference for us, we also really appreciated the way that Brian handled the issues we had in a prompt and satisfactory manner, would likely buy a car from here again 😊
30. maj 2026
Besvarelse fra John Clark Motor Group - Pentland Land Rover Stirling
Thank you for your review, Jackie.
We're pleased to hear you had an overall good experience with Pentland Land Rover Stirling and that you enjoyed the opportunity to take the vehicle on an unaccompanied test drive. We know how valuable that can be when making such an important decision.
We also appreciate your honest feedback regarding the pre-handover checks and vehicle valeting. While we're sorry these aspects did not fully meet your expectations, comments like yours help us identify areas where we can improve.
It's particularly rewarding to hear that Brian dealt with your concerns promptly and professionally, ensuring the issues were resolved to your satisfaction. We'll be sure to pass your kind words on to him.
Thank you for taking the time to share your experience. We're delighted to hear you would consider purchasing from us again, and we look forward to welcoming you back in the future. 😊
Lesley
Range rover called in for damaged part…
Range rover called in for damaged part subject of a safety recall. One part replaced other damage caused by failed part not repaired. The other part not replaced. Have emailed requesting what has been done to my car and explanation for damage not being repaired, and report on the status of the unchanged part covered by safety recall. Totally unprofesional and disrepectful. Disgrace to Land Rover Range Rover Brand
13. maj 2026
Uopfordret anmeldelse
Besvarelse fra John Clark Motor Group - Pentland Land Rover Stirling
Dear Mhairi, Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and understand how frustrating it must have been to have your questions, requests, and emails go unanswered.
This is not the level of service we aim to provide, and we appreciate you bringing these concerns to our attention. We take your comments seriously and will investigate what happened to better understand where we fell short and how we can improve.
We value all customer feedback and are committed to providing a professional and responsive service. Thank you again for sharing your experience. Many thanks, Sara
Excellent attention from start to…
Excellent attention from start to finish. Staff are aware of my own circumstances andwere able to complete the work quickly and efficiently.
It is only what I have become used to from Pentland.
19. maj 2026
Uopfordret anmeldelse
Besvarelse fra John Clark Motor Group - Pentland Land Rover Stirling
Thank you for the 5-star review, Rod! We're delighted to hear you received excellent attention from start to finish during your visit!
It's particularly rewarding to know the team understood your individual circumstances and were able to complete the work quickly and efficiently. Delivering a personalised and reliable experience is something we strive for, so it's great to hear this has become the standard you've come to expect from Pentland.
Thank you for your continued trust and loyalty. We truly appreciate you taking the time to share your feedback and look forward to welcoming you back again in the future.
Lesley
There was an issue with the new car…
There was an issue with the new car spec ordered from Sirling branch, missing heated steering wheel which i cannot do without. The manager and team sorted out everything with a replacement new car being ordered. Highly recommended. New car now with the spec i wanted.
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra John Clark Motor Group - Pentland Land Rover Stirling
Thank you for the 5-star review, Keith!
We appreciate you taking the time to share your experience with Pentland Land Rover Stirling. While we're sorry there was an issue with the specification of your original vehicle order, we're pleased the management team and staff were able to resolve the situation quickly and arrange a replacement vehicle with the exact specification you wanted.
Customer satisfaction is extremely important to us, so it's great to hear the team worked hard to put things right and that you're now enjoying your new car with the heated steering wheel included!
Thank you for your recommendation and kind words. We hope you enjoy many happy miles in your new vehicle and look forward to welcoming you back in the future!
Lesley
Very happy with Stephen in sales
Very happy with Stephen in sales
He made my experience of buying my first Land Rover an easy experience and assisted me throughout answering my questions
Thank you
17. maj 2026
Besvarelse fra John Clark Motor Group - Pentland Land Rover Stirling
Thank you for the 5-star review, Mrs Waters! We're delighted to hear Stephen provided such excellent support during the purchase of your first Land Rover at Pentland Land Rover Stirling.
Thank you again for your kind words and for choosing Pentland Land Rover Stirling. We hope you enjoy every mile in your new Land Rover!
Lesley
Wish I never walked into this place
Wish I never walked into this place. Terrible experience. Poor management & Lousy service job multiple times. Even in simple services like washing
14. maj 2026
Uopfordret anmeldelse
Besvarelse fra John Clark Motor Group - Pentland Land Rover Stirling
Dear Ali, Thank you for taking the time to leave your feedback. We are very sorry to hear that your experience with us has left you feeling this way.
It is particularly concerning to read that you have experienced issues on multiple occasions and that we have not met your expectations, even during routine visits. Providing a high standard of service at every customer interaction is something we take seriously, and it is disappointing to learn that we fell short.
Please be assured that we will investigate the concerns you have raised and review the service you have received. A member of our team will be reaching out to you directly to discuss your experience in more detail.
Thank you for bringing this to our attention. Your feedback is important and helps us identify areas where we need to improve. Many thanks, Sara
Besvarelse fra John Clark Motor Group - Pentland Land Rover Stirling
Thank you for your feedback Gary! We will pass your kind words back to Stephen!
Lesley
1st Class service all round
I arrived on Friday 1st May think I was book in for my defender full service. Unfortunately I was 1 week to early.
This was not a problem and Hannah Johnston reassured me that they could fit this in regardless of my error.
Exception service even though I am a new customer.
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra John Clark Motor Group - Pentland Land Rover Stirling
Thank you for the 5-star review, Stuart! We're delighted to hear you received such first class service from the team at Pentland Land Rover Stirling.
It’s especially wonderful to know Hannah Johnston was so accommodating and reassuring when the booking mix-up happened, ensuring your Defender service could still be completed despite the date confusion. Providing that level of care and flexibility, particularly for a new customer, is exactly the experience we aim to deliver.
Your kind words about the exceptional service really mean a lot to Hannah and the wider team. Thank you again for taking the time to share your feedback with us!
Lesley
Stuart Brown went the extra mile for me…
Stuart Brown went the extra mile for me and I’ve always been looked after with the best of service from the garage .
2. maj 2026
Besvarelse fra John Clark Motor Group - Pentland Land Rover Stirling
Thank you for the 5-star review, Mr Fletcher! We're delighted to hear Stuart Brown went the extra mile for you and that you’ve consistently received the highest level of service from the team at Pentland Land Rover Stirling.
Your continued support and kind words really mean a lot to the whole team. We’ll be sure to pass your feedback on to Stuart, who will be pleased to know his efforts made such a positive impression.
Thank you again for taking the time to share your experience with us!
Lesley
Defender 110
Hanif was great from start to finish. Nothing was too much trouble and he made me feel welcome from the moment I entered the showroom. Incredible service from the team at Landrover Stirling
2. maj 2026
Besvarelse fra John Clark Motor Group - Pentland Land Rover Stirling
Thank you for the 5-star review, Iaian! We're delighted to hear Hanif provided such excellent service throughout your experience purchasing your Defender 110 from Pentland Land Rover Stirling.
Thank you again for taking the time to share your feedback with us, and we hope you enjoy every mile in your Defender!
Lesley
Car Serviced and MOT'd on April 15th…
Car Serviced and MOT'd on April 15th All great. I was advised on a repair for side steps. I approved the work and set a date with Service desk of April 28th Car was to be collected. No Show and called and told next day 29th. No show and had to call and chase. Rescheduled and text to confirm 30th. Called at 11am yes you are next for collection. No show and no communication. This is not the service level you expect for the prices you pay.
Update 8th June. Still waiting for Call from John Clark as per their reply.
30. april 2026
Uopfordret anmeldelse
Besvarelse fra John Clark Motor Group - Pentland Land Rover Stirling
Dear Martyn, Thank you for taking the time to share your feedback. We are pleased to hear that your service and MOT experience initially went well, but we are very sorry to learn about the issues you encountered when arranging the subsequent repair work.
We understand how frustrating it must have been to have multiple collection dates missed, particularly when you had received confirmation and then had to repeatedly contact us for updates. We appreciate that a lack of communication and follow-through can significantly impact your confidence in the service provided.
This is not the level of service we aim to deliver, and we sincerely apologise for the inconvenience and disappointment caused. Please be assured that we will investigate the circumstances surrounding your experience to understand what went wrong and where improvements are needed.
A member of our team will be reaching out to you directly to discuss your concerns further. Thank you again for bringing this matter to our attention. Many thanks, Sara
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