From the initial contact to delivery of our new id3 the service level has been impeccable. Both Ryan & Stuart made the process a pleasure, nothing is to much trouble. They both go the extra mile to... Se mere
Virksomheden har svaret
Lokation
Skift lokation66 Largo Road, KY16 8PG St Andrews, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The service we always receive is outstanding. Takeaways keeps.myself and my husband coming back. The car I just bought was like it was made for me, and knowing the sales team they knew exactly what... Se mere
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Friendly staff and a hassle free experience. Went to look at a few cars and was greeted by a no hassle no sale pitch member of staff. We decided to test drive a car which and never felt pressured duri... Se mere
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I was really impressed with the way everything was handled for my purchase of a new Polo car. The salesman explained, in great detail, the controls and switches of the new car at the handover. He p... Se mere
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Virksomhedsoplysninger
Skrevet af virksomheden
John Clark Motor Group is one of Scotland’s largest family-owned automotive dealer groups, with over 50 years of experience in the motor industry. Founded by our Chairman, John Clark, the business has grown into a network of over 60 sites across Scotland, employing more than 1,300 people. We represent 21 leading automotive brands and offer an extensive range of new and used cars, vans and motorcycles, alongside manufacturer-approved servicing, parts, accident repair centres and bodyshops. Hawco Group is now part of John Clark Motor Group, further strengthening our presence across the north of Scotland. Our dealerships and facilities are located across Inverness, Elgin, Peterhead, Aberdeen, Perth, Dundee, Edinburgh, Stirling, Dunfermline, Kirkcaldy and surrounding areas, allowing us to support customers nationwide. We believe our relationship with customers goes far beyond the initial purchase. Delivering on our promises, acting with transparency and providing an exceptional experience at every stage of ownership is at the heart of everything we do.
John Clark Motor Group
Skrevet af virksomheden
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Kontaktoplysninger
66 Largo Road, KY16 8PG, St Andrews, Storbritannien
4,6
Fremragende
29 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Buying a White Golf
From start to finish the buying process of VW Golf was explained to me by the salesman was clear in all details our salesman Andrew Gamble was excellent throughout he was both pleasant and courtesy and very helpful at all times , with an excellent manor throughout the sale
And a credit to your company .
21. maj 2026
Uopfordret anmeldelse
Besvarelse fra John Clark Motor Group - John Clark Volkswagen St Andrews
Thank you for the 5-star review, John!
We're delighted to hear you had such a positive experience purchasing your Volkswagen Golf from John Clark Volkswagen St Andrews.
It's great to know the entire buying process was explained clearly from start to finish and that you felt fully informed throughout. We're especially pleased to hear Andrew Gamble provided such excellent service, combining professionalism, courtesy and a helpful approach at every stage of your journey.
Your kind words about Andrew's manner and dedication will mean a great deal to him, and we're proud to have him representing the dealership. Thank you for recognising his efforts and for taking the time to share your feedback.
We hope you enjoy every mile in your new Golf, and we look forward to welcoming you back in the future!
Lesley
Easy to communicate with sales man.
20. april 2026
Besvarelse fra John Clark Motor Group - John Clark Volkswagen St Andrews
Thank you for your review, Ruth! We're pleased to hear you found the salesman easy to communicate with throughout your experience at John Clark Holdings.
We really appreciate your feedback and thank you for taking the time to share it with us!
Lesley
Great communication
We were looking for a vw t roc at a decent price with not too many miles on the clock and grant found us exactly that, we thought the St Andrews branch was very welcoming and they made the entire process much easier for us and a far less intimidating experience , thank you again grant
19. april 2026
Besvarelse fra John Clark Motor Group - John Clark Volkswagen St Andrews
Hey Peter!
Thank you for the fantastic 5-star review! We're delighted to hear Grant was able to find you the perfect Volkswagen T-Roc at the right price and mileage. It’s wonderful to know the team at John Clark Volkswagen St Andrews made the whole process feel welcoming, straightforward and far less intimidating for you.
We really appreciate your kind words about Grant and the excellent communication and service you received throughout. Thank you again for choosing John Clark Volkswagen St Andrews, and we hope you enjoy your new T-Roc!
Lesley
Not the best customer service, or preperation of car.
Found the car online, agreed price , agreed on car having ceramic coating before pick up, agreed pickup date. Then problem with car which pushed back pick up date which meant we couldn't pick up on a reasonable time scale, so agreed to meet half way.
Received car, but on washing it when we got home, the car was covered in iron fallout/contamination, it had certainly not been ceramic coated, or prepared for a ceramic coat.
Called the garage to inform them of the problem and spoke with Ryan who's telephone manner was awful, he laughed at me through phone when no senior manager was available for me to talk to so asked to speak to the valeter who cleaned the car to see what was done.
Few days later and I spoke to the manager and he offered a full refund for the ceramic coat (£399) without asking for any evidence at all (which I offered) this lead me to the conclusion that they knew the car was a mess before it left the garage and it hadn't had a ceramic coat.
Car is currently getting machine polished for proper application of a ceramic coating.
After this experience, I don't think I would consider John Clark for a vehicle again.
9. april 2026
The service we always receive is…
The service we always receive is outstanding. Takeaways keeps.myself and my husband coming back. The car I just bought was like it was made for me, and knowing the sales team they knew exactly what I wanted. The cars always look stunning and as usual the Vauxwagon brand and performance is exceptional.
2. april 2026
Besvarelse fra John Clark Motor Group - John Clark Volkswagen St Andrews
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen St Andrews.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Just service was brilliant from start…
Just service was brilliant from start to finish.As dealt with Stewart King before and he knew what I liked and arranged every with ease and explained every clearly to me
11. april 2026
Besvarelse fra John Clark Motor Group - John Clark Volkswagen St Andrews
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Stewart and the management team at Volkswagen St Andrews.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Excellent service from VW St Andrews
Excellent service received from the Volkswagen dealership in St Andrews ,
Best sales experience I’ve had in a long time.
No pressure from sales staff, thank you to Andrew Gamble , love the car!
26. marts 2026
Besvarelse fra John Clark Motor Group - John Clark Volkswagen St Andrews
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Andrew and the management team at Volkswagen St Andrews.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Staff really good
Staff really good. Tried their best to get us the car that suited our needs.
And was successful. Delighted
2. april 2026
Besvarelse fra John Clark Motor Group - John Clark Volkswagen St Andrews
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen St Andrews.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Outstanding service
Outstanding service, advice and support from Andrew Gamble at John Vlark Volkswagen in St Andrews. Great experience!
2. april 2026
Besvarelse fra John Clark Motor Group - John Clark Volkswagen St Andrews
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Andrew and the management team at Volkswagen St Andrews.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Besvarelse fra John Clark Motor Group - John Clark Volkswagen St Andrews
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen St Andrews.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Was very happy with buying my new car…
Was very happy with buying my new car from John Clark motor group. Service was first class.
2. april 2026
Besvarelse fra John Clark Motor Group - John Clark Volkswagen St Andrews
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen St Andrews.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Besvarelse fra John Clark Motor Group - John Clark Volkswagen St Andrews
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Great Service
Stuart was great and really helpful in the process of getting my new car. Would highly recommend
2. april 2026
Besvarelse fra John Clark Motor Group - John Clark Volkswagen St Andrews
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to Stuart and the management team at Volkswagen St Andrews.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Excellent customer service
Andrew and Ryan were extremely helpful and courteous during the process. Andrew took time to explain everything about my new vehicle in a methodical, professional manner. I was treated like a valued customer.
2. april 2026
Besvarelse fra John Clark Motor Group - John Clark Volkswagen St Andrews
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to Andrew, Ryan and the management team at Volkswagen St Andrews.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Besvarelse fra John Clark Motor Group - John Clark Volkswagen St Andrews
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John
From start to finish; first class service.
From start to finish; first class service. I have recently ended my first finance agreement on a car and the whole experience of providing me with all options available was made so clear. The customer service was fantastic with thorough explanations. I felt very valued as a customer. My specifications for a new vehicle were all met.
30. marts 2026
Besvarelse fra John Clark Motor Group - John Clark Volkswagen St Andrews
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen St Andrews.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Excellent service provided by Andrew…
Excellent service provided by Andrew Gamble at JC Volkswagen, St Andrews.
2. marts 2026
Besvarelse fra John Clark Motor Group - John Clark Volkswagen St Andrews
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to Andrew and the management team at Volkswagen St Andrews.
We are delighted that your experience has been a positive one.
Kind Regards,
John
5 star customer service
Stuart made my new car purchase seamless. The level of service was exceptional. If you're looking for a VW I would highly recommend this dealer.
23. marts 2026
Besvarelse fra John Clark Motor Group - John Clark Volkswagen St Andrews
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Stuart and the management team at Volkswagen St Andrews.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Great all-round experience
From the initial contact to delivery of our new id3 the service level has been impeccable.
Both Ryan & Stuart made the process a pleasure, nothing is to much trouble. They both go the extra mile to ensure that customer satisfaction is their top priority.
On the handover, Stuart went through everything we needed to know patiently and provided us with great confidence in our new purchase.
23. marts 2026
Besvarelse fra John Clark Motor Group - John Clark Volkswagen St Andrews
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Stuart, Ryan and the management team at Volkswagen St Andrews.
We are delighted that your experience has been a positive one.
Kind Regards,
John
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.