very good customer service but we were charged for half tank of fuel (for a new mini) not seen that before and a service charge which we knew nothing about as it was never mentioned. Thought that was... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had been looking for a particular car for a couple of months when this one came up. Contacted John Clark via their online chat function and Beth Mitchell emailed early the next morning to offer as... Se mere
Virksomheden har svaret
Fantastic experience at Mini Dundee with Alastair as our host. Originally looking for a used Mini as a 2nd car but settled on a excellent condition BMW 3 series trade in from the sister company. We we... Se mere
Virksomheden har svaret
Sales team are completely customer focused, managing to order exactly what we wanted. Nothing was too much trouble - would recommend to anyone. Ritchie was professional and friendly from start to fin... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
As an official MINI franchise dealer, John Clark MINI in Tayside, Dundee is the only place to come if you are looking for high-quality cars at affordable prices. Visit our showroom to explore the full new MINI car range and talk to our friendly experienced staff members. They will be able to book a test drive for you and explain our wide selection of finance solutions that make owning a MINI simple and straightforward. We also have a great collection of affordable, Approved Used MINI cars, which can be viewed online or at our Tayside MINI dealership. As well as sales, we have an extensive servicing and parts centre to support you throughout your MINI ownership. Contact John Clark MINI, your local MINI dealership, for more information, or visit us by following the directions to our dealership above. We look forward to welcoming you.
John Clark Motor Group
Skrevet af virksomheden
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Kontaktoplysninger
Rutherford Road, DD2, Dundee, Dryburgh Industrial Estate, Storbritannien
- 01382 835235
4,5
Fremragende
235 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Colin and Julie we fantastic and…
Colin and Julie we fantastic and accommodate to my needs and we're excellent with outstanding customer service.
31. august 2025
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning, Afsar.
Many thanks for your review and feedback, which I will ensure is passed on to Colin, Julie, and the management team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Great team
Matthew, Laura and the rest of the team at Mini went above and beyond, making sure that I was happy with everything to do with my car. Everything went smoothly all thanks to them.
19. august 2025
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning, Kirsten.
Many thanks for your review and feedback, which I will ensure is passed on to Matthew, Laura, and the management team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Hi Karl,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Dishonesty
I returned to John Clark Mini Tayside after purchasing my vehicle a couple years prior. I was advised by the sales representative at the time of purchase that it included a service plan via John Clark (not Mini). Therefore I made the 160 mile round trip, driving past at least 2 closer Mini garages en route. Whilst there I decided to look at a new vehicle. Here I was advised that the sales representative I had bought my car from was known to be inconsistent with their paperwork and as such there wasn’t an active service plan in place, but I was offered a free service if I ordered a car. I was happy with the deal I was offered on a new car, and placed an order. Unfortunately I have had to cancel the order. Understandably, John Clark wished to recoup the cost of the service. Unfortunately the sales representative inflated the price of the service to reclaim a higher amount. Only because I had a text from the service department was I able to pay the correct price. I just wanted to highlight here the dishonesty that I have experienced, which is extremely disappointing. I have since bought a car elsewhere.
12. august 2025
Uopfordret anmeldelse
Matthew Mitchell salesman very helpful…
Matthew Mitchell salesman very helpful in getting all the information we needed very quickly
30. juli 2025
Uopfordret anmeldelse
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning, Ryan.
Many thanks for your review and feedback, which I will ensure is passed on to Matthew and the management team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
New Car Order
Purchased new car from factory to Dundee Mini branch. Brian and Colin kept myself updated on the progress of delivery
Online Paperwork simple to do in the comfort of own home guided by Brian
Car was collected by myself a week earlier than originally thought with my plate on it.
Well happy with my new car
Thank you to Brian and Colin
2. august 2025
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Afternoon, Ian.
Many thanks for your review and feedback, which I will ensure is passed on to Brian, Colin, and the management team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Brian and the management team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Superb! mini dundee
Superb experience with mini dundee.
Colin and Julia from sale to pickup have been excellent.
Would highly recommend you buy your mini from these guys.
31. juli 2025
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Afternoon, Nicola.
Many thanks for your review and feedback, which I will ensure is passed on to Colin, Julia, and the management team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Excellent Customer Service
I am over the moon with my new car. Great customer service to all the team but especially Julie Patullo who helped me get my dream car so quickly. Everything was so easy from start to finish and I couldn’t believe I was getting my car within three days. I would definitely recommend John Clark Tayside to my friends and family.
30. juli 2025
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning, Sam.
Many thanks for your review and feedback, which I will ensure is passed on to Julie and the management team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Sales staff especially Brian were…
Sales staff especially Brian were extremely helpful at all parts of the purchase of my new car and even afterwards if I have any questions.
25. juli 2025
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning, June.
Many thanks for your review and feedback, which I will ensure is passed on to Brian and the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Brian the salesman took time to explain…
Brian the salesman took time to explain the car and set up the profile. We also went fir a shirt drive as I was apprehensive moving from a manual to an automatic, very helpful.
18. juni 2025
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning, Sharon.
Many thanks for your review and feedback, which I will ensure is passed on to Brian and the management team at Mini Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Excellent service
From start to finish the experience was a pleasure. Julie and Matthew were incredibly polite, helpful, informative and professional.
5. juli 2025
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning, Louise.
Many thanks for your review and feedback, which I will ensure is passed on to Julie, Matthew and the management team at Mini Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Excellent service
Excellent service! Talked through all my options, found something perfect for my needs and the whole process was complete in less than a week, totally hassle free!
29. juni 2025
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning, Shelley.
Many thanks for your review and feedback, which I will ensure is passed on to the management team at Mini Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Fantastic service through out the sale…
Fantastic service through out the sale and great staff
26. juni 2025
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning.
Many thanks for your review and feedback, which I will ensure is passed on to the management team at Mini Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning, Susie.
Many thanks for your review and feedback, which I will ensure is passed on to Julie and the management team at Mini Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Julie was very helpful and made the…
Julie was very helpful and made the buying experience great. She made us feel valued and listened to our needs when looking for a car.
13. juni 2025
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning.
Many thanks for your review and feedback, which I will ensure is passed on to Julie and the management team at Mini Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Our salesman Matthew Mitchell was excellent. He was very friendly, helpful and knowledgeable.
Our salesman Matthew
3. juni 2025
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning, Scott.
Many thanks for your review and feedback, which I will ensure is passed on to Matthew and the management team at Mini Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Delighted with the car
Delighted with the car !
Some initial difficulties paying for the car as given the wrong account information . However sorted out quite quickly.
After that everything went smoothly .
3. juni 2025
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning, Ronald.
Many thanks for your review and feedback, which I will ensure is passed on to the management team at Mini Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning, Brad.
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Couldn’t be more helpful
Went out of their way to help with delivery of my car. Matthew, who delivered my car, was especially helpful and even though it was at the end of his working day, he took his time to show me some changes. Though there was initially an issue getting through to change my service plan, Val, at the service desk, was also very helpful and had a lovely personality. It makes such a change to be treated so nicely. Well done Mini Tayside
23. maj 2025
Besvarelse fra John Clark Motor Group - John Clark Mini Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Matthew, Val, and the management team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
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