Big shout out to the Dundee Skoda team. Special thanks to Danny and Liam. Their help, service and patience was amazing. Popped in today with a car coolant warning light! Was 500 miles from home visi... Se mere
Lokation
Skift lokation11 Broomhill Road, Dunsinane Industrial Estate, DD2 3ED Dundee, Scotland, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Alistair Granger was super helpful and approachable the whole experience. He talked us through the process clearly and answered any questions we had, no matter how small. Would highly recommend the Du... Se mere
Virksomheden har svaret
Had been looking around for a Seat Mii, Skoda Citigo, or VW Up for a while. Found a 2017 Seat Mii advertised at the Myrekirk site. Viewed and test drove the car prior to preparation for sale. The car,... Se mere
Virksomheden har svaret
What a refreshing experience. Buying a car at its best can be a pain however John, Harry and Heather made it an enjoyable experience. As the branch Manager John was extremely welcoming and once we had... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
As an official CUPRA franchise dealer, John Clark CUPRA in Dundee is the only place to come if you are looking for high-quality cars at affordable prices. We are located to the north-west of the city, situated just off the A90 at 11 Broomhill Road, Dunsinane Industrial Estate, Dundee, DD2 3WT, making us easily accessible from anywhere in the region. If you are travelling by public transport, Invergowrie train station is just a short bus ride away.
John Clark Motor Group
Skrevet af virksomheden
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Kontaktoplysninger
11 Broomhill Road, Dunsinane Industrial Estate, DD2 3ED, Dundee, Scotland, Storbritannien
- 01382619500
4,7
Fremragende
111 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Happy camper!
Easy to book and specified timing of arrival meant no hanging around to check car in. Ability to access courtesy car. Very pleasant and efficient service desk and work carried out to satisfaction. Excellent communications. Very happy.
6. april 2023
Besvarelse fra John Clark Motor Group - John Clark CUPRA Dundee
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Infotainment Review
Smooth operation to book in ...cleaned my car ...delivered car back to my home
6. april 2023
Besvarelse fra John Clark Motor Group - John Clark CUPRA Dundee
Good Morning Karen,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Good but not great
The overall experience for purchasing the car was excellent and far better than I expected. This aspect of the process was excellent. The handover and following experiences were less than stellar. The handover of an EV is different to buying a petrol/diesel as the cars are so different. The person doing the handover assumed I knew about the charging of the car which is simple but the process of using the chargers themselves is not if you are not told about them. As I result my first few days I was unable to charge the car. I ended up relying on Google!!! When I had a technical issue, the garages service department knowledge was inadequate and I again had to rely on the internet. The dealership needs to review its handover procedures and the technical knowledge of EVs.
11. marts 2023
Besvarelse fra John Clark Motor Group - John Clark CUPRA Dundee
Hello Mr Rogers,
I wanted to follow up and advise that I passed your feedback to John Fallon our General Sales Manager at CUPRA in Dundee.
I believe from speaking to John that he tried to call you on Friday and again today and has left a voicemail. If you would care to call John on the number he has left, John will be more than happy to discuss your purchased and does take onboard your feedback which, is important to us.
I trust you find this in order.
Kindest regards,
Julie
Great service from both Joe and Heather
20. februar 2023
Besvarelse fra John Clark Motor Group - John Clark CUPRA Dundee
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Joe, Heather and the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Great service from start to finish!
Efficient and friendly customer service. Good communication from booking in to finishing job.
Car picked up and delivered back home.
Car cleaned inside and out.
17. marts 2023
Besvarelse fra John Clark Motor Group - John Clark CUPRA Dundee
Good Morning Anne,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Good Customer Service
Everything went well from courtesy from staff to quick turn round of my car.
1. marts 2023
Besvarelse fra John Clark Motor Group - John Clark CUPRA Dundee
Good Morning John,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
My kodiaq was in for a end of warranty…
My kodiaq was in for a end of warranty check plus MOT and the staff kept me informed all the time. My only grump is I couldn't get a courtesy car and as I live in the country no car for 3 days was a bit tough.
27. februar 2023
Besvarelse fra John Clark Motor Group - John Clark CUPRA Dundee
Good Morning Duncan,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Good service apart from not setting oil…
Good service apart from not setting oil countdown properly
8. marts 2023
Besvarelse fra John Clark Motor Group - John Clark CUPRA Dundee
Good Morning John,
Many thanks for your review and your additional feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Easy to book appointment
Easy to book appointment, I was also kept up to date with my car's progress.
23. februar 2023
Besvarelse fra John Clark Motor Group - John Clark CUPRA Dundee
Good Morning Joshua,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Efficient and thorough.
27. februar 2023
Besvarelse fra John Clark Motor Group - John Clark CUPRA Dundee
Good Morning Philip,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Staff were knowledgeable and helpful…
Staff were knowledgeable and helpful willing to negotiate and kept us informed
31. januar 2023
Besvarelse fra John Clark Motor Group - John Clark CUPRA Dundee
Good Morning Mr Coull,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
VERY HAPPY CUSTOMER
YOUR SALES PERSON STEVE ROGERS WAS EXCELLENT , EXTREMELY HELPFUL AND VERY KNOWLEDGEABLE COULD NOT FAULT HIM.
1. marts 2023
Besvarelse fra John Clark Motor Group - John Clark CUPRA Dundee
Good Morning Frederick,
Many thanks for your review and feedback, which I will ensure is passed on to Steve and the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
The staff were knowledgeable and…
The staff were knowledgeable and friendly and not pushy
12. januar 2023
Besvarelse fra John Clark Motor Group - John Clark CUPRA Dundee
Good Evening Rachel,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Quick service polite efficient
16. februar 2023
Besvarelse fra John Clark Motor Group - John Clark CUPRA Dundee
Good Evening Colin,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Besvarelse fra John Clark Motor Group - John Clark CUPRA Dundee
Good Morning Derek,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Excellent buying experince with Harry…
Excellent buying experince with Harry at Cupra from start to finish, the updates on our car arrival were perfect especially the video of the car arriving on the transporter amd collection was nice and simple! Would highly recommend.
11. februar 2023
Besvarelse fra John Clark Motor Group - John Clark CUPRA Dundee
Good Morning Rachel,
Many thanks for your review and feedback, which I will ensure is passed on to Harry and the management team at CUPRA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Service and MOT for Skoda Koraq
From booking service by telephone,taking car into depot, and receiving info and video about the work done, I received first class polite, knowledgeable and friendly service throughout. All work done to the advised times and car cleaned and valeted foreby
15. februar 2023
Besvarelse fra John Clark Motor Group - John Clark CUPRA Dundee
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team in Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Service was completed as planned with…
Service was completed as planned with no issues and returned promptly
10. januar 2023
Besvarelse fra John Clark Motor Group - John Clark CUPRA Dundee
Good Morning Peter,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
John Clark Myrekirk
Kept informed when work being carried out on car. Friendly, efficient staff.
13. januar 2023
Besvarelse fra John Clark Motor Group - John Clark CUPRA Dundee
Good Afternoon Kerry,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Friendly helpful service.
29. november 2022
Besvarelse fra John Clark Motor Group - John Clark CUPRA Dundee
Good Morning Michael,
Many thanks for your review and feedback, which I will ensure is passed on to the team at CUPRA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.