I loved my order from JAM! I was originally just looking for envelopes for my holiday cards, and ended up adding on additional office supplies I needed as well as gift wrapping items! Super convenient... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a representative, Kristi, who provided outstanding service! She was professional, patient and tenacious in trying to solve my problem. She provided updates and even called me, when the website... Se mere
Virksomheden har svaret
This business actively hates their customers. They would rather insult you, cancel your order, and mock you than keep your business. It’s a family-run business and all three (JAM - Janet, Andrew, Mich... Se mere
Same as last time! Great envelopes, color, quality, and service! 👍🏻❤️
Virksomhedsoplysninger
Skrevet af virksomheden
My name is Adam, and I’m the new CEO here at Jampaper.com. I wanted to take a moment to share why I’m posting this note on Trustpilot. I know you have countless options when it comes to where you shop, and the fact that you’ve chosen to trust us really means a lot. We don’t take that lightly. Behind every order is someone’s brand, business, or project — something personal and important — and we want to be a partner in helping it look its best. Customer satisfaction isn’t a campaign for us; it’s the point of what we do. My job is to make sure that trust is earned every single time. If you’ve had a great experience with us, I’d be grateful if you shared it here. And if there’s ever something we can do better, please let us know. You can always reach out to us directly, and we’ll do our best to make it right. We read every review and use it to do our best for you. Thank you for giving us the opportunity to be part of what you’re creating. I hope we get to do it again soon. — Adam Adelman CEO, Envelopes.com UPDATED October 1, 2025
Kontaktoplysninger
185 Legrand Ave, 07647, Northvale, USA
- www.jampaper.com
4,2
God
49 anmeldelser
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Do not buy from them!!
Horrible and incompetent customer service. Bait and switch tactics with their website. Customer pays for the company’s mistakes.
17. november 2023
Uopfordret anmeldelse
Absolutely terrible customer service
Absolutely terrible customer service. waited 80 mins on hold just to be connected to a call center in the Philippines. They don't have photo or video examples of the foil print they offer and tell you you have to spend money in order to see what the foil looks like. do not order from this company
27. september 2023
Uopfordret anmeldelse
This business actively hates their…
This business actively hates their customers. They would rather insult you, cancel your order, and mock you than keep your business. It’s a family-run business and all three (JAM - Janet, Andrew, Michael) are the meanest humans you will ever come across. They also intentionally will send you less than what you ordered and blame it on you saying you’re trying to fleece THEM and expect you to pay another fee to get what they didn’t send in the first place. Do not support this business no matter what your paper needs are.
8. marts 2022
Uopfordret anmeldelse
I've been ordering paper from this…
I've been ordering paper from this company for the last 15 years. The owner, Mike Jacobs, has been decent for most of this time until today. Completely rude and does not care about losing customers. Terrible customer service. Ships out products giving zero F's. Sends gold foil paper in the shipment with no protection most of the time. Do not give this company any business. They literally have grown so much through the years, they don't need or deserve it. Made a complaint and instantly wants to close my account. Does not matter to me as I will never give them another dime of my money. What a joke.
10. januar 2023
Uopfordret anmeldelse
Returned product, but no refunded amount
We've order from them multiple times, and loved the product. This last order was not what we expected, so we returned it. THREE MONTHS LATER they have still not credited the amount or sent a check. Their customer service is terrible. Will not be ordering from them again.
29. oktober 2021
Uopfordret anmeldelse
DO NOT order from this company
DO NOT order from this company. I would give zero stars if I could. I had found a coupon code for 20% off for this brand. I was excited to order multiple rolls of paper! I got confirmation of my order and the next day I get an email that my entire order was cancelled. I then get a robotic email from someone from the company named Norma saying that the coupon code is invalid and that I need to reorder and they kept saying ‘coupon code no good sorry’ and cancelled. WHY not honor it if it went through to begin with? Norma continues to be rude via email. What a way to run a business. Customer service is everything and this company FAILS. Take your money and business elsewhere.
28. april 2021
Uopfordret anmeldelse
They canceled my order
They canceled my order. Tried to speak to a manager but was denied. Terrible customer service.
23. november 2020
Uopfordret anmeldelse
Great products, Great service
Positive buying experience: a lot of selection, easy to order, and prices aren't bad at all. Excellent product quality as well.
Thanks!
25. januar 2017
Uopfordret anmeldelse
Excellent Service, Good Prices & Amazing Selection at JAM Paper & Envelope
JAM Paper has amazing selection of envelopes of all sizes and colors, excellent customer service and fast delivery of products in well packaging manner. I will definitely use them again & also recommend to my friends.
3. februar 2012
Uopfordret anmeldelse
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