Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Customer service was great, i needed some help with something and it was dealt with in a proffesional manner without wasting any time. Im very satisfied and thank you for all yout help..

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

First time shopping online with Izabel London and my experience has been very pleasant. The website is user friendly & easy to place order. Package was packed nicely & delivered on time. The dresses a... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I ordered a pair of your cropped barrel jeans. I had very low expectations, as jeans never fit me well, I'm always in-between sizes, and I suspected the barrel shape would make me look huge. I tried o... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

My parcel did not arrive as expected so I contacted Customer Services to check-up on it and it arrived the next day. In the meantime though they sent a replacement just in case which was sent back. F... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Dametøjsbutik

Skrevet af virksomheden

Izabel London, the home of affordable, effortless fashion for all women. We're a British brand founded to bring effortless affordable fashion to women everywhere. We believe that clothing should make you feel good which is why our collections feature versatile clothing designed to be worn again and again.


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

805 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Lovely collections for izabel

2. januar 2020
Uopfordret anmeldelse
Izabel London-logo

Besvarelse fra Izabel London

Dear Reema, Happy New Year! Thank you for the awesome 5 star review. Very glad to hear you are like our Izabel collection. We look forward to your next order with us :). Many thanks Izabel Team

Bedømt til 5 ud af 5 stjerner

Love the brand and clothes

2. januar 2020
Uopfordret anmeldelse
Izabel London-logo

Besvarelse fra Izabel London

Dear Lorraine, Happy New Year! We love your positive review. Thank you for the awesome 5 star review and shopping with Izabel London :). We hope to receive many more future orders from you. Many thanks Izabel Team

Bedømt til 5 ud af 5 stjerner

Great service

The ordering was easy, the delivery of my order was so quick. I’m more than happy with my goods too. I ll be ordering more from Isabel.

2. januar 2020
Uopfordret anmeldelse
Izabel London-logo

Besvarelse fra Izabel London

Dear Miss McDonnell, Happy New Year! We love your positive review. Thank you for the great 5 star feedback and shopping with Izabel London. :). We hope to receive many more future orders from you. Many thanks Izabel Team

Bedømt til 5 ud af 5 stjerner

Ordered a dress for New Year’s Eve on…

Ordered a dress for New Year’s Eve on the 22nd of December, and received it on the 27th (great service considering the bank holidays). The dress came, fit perfectly (size guide was accurate) and was exactly as seen on the website. Excellent quality of the price. Will shop here again 5 stars.

1. januar 2020
Uopfordret anmeldelse
Izabel London-logo

Besvarelse fra Izabel London

Dear Paula, Thank you so much for the 5 star review. We are super pleased to hear you are happy with your purchase and our services. Thank you for being an Izabel shopper :). We hope to receive many more future orders from you. Many thanks Izabel Team

Bedømt til 5 ud af 5 stjerner

Lovely shop that sells flattering affordable clothes

Lovely shop that sells flattering and stylish clothes at an affordable price. Especially for women who are more mature but don’t want to look frumpy or have clothes that are shapeless.

1. januar 2020
Uopfordret anmeldelse
Izabel London-logo

Besvarelse fra Izabel London

Dear Katherine,

Happy New Year! Thank you so for your lovely feedback. We are so glad to hear we are able to cater to your style :). Thank you for being a shopper with Izabel London. Hope to receive future orders from you. Many thanks Izabel Team

Bedømt til 1 ud af 5 stjerner

Was very disappointed as the dress was…arrived with security tag. All the hassle with regards to returning it getting refunded

Was very disappointed as the dress was perfect arrived on time but had security tag on. Now in process of returning it back before I get refunded. They cannot not do a straight exchange. This has put me off for reordering the dress.

1. januar 2020
Uopfordret anmeldelse
Izabel London-logo

Besvarelse fra Izabel London

Dear Harsha, Thank you for your feedback. Apologies to hear you received your item with a security tag. We have spoken to our customer care team and they had advised us that they have been in touch with you regarding this unfortunate incident and is in the process of being resolved. We sincerely apologise for this situation. Our team will have this matter resolved shifty. If you require further assistance please do not hesitate to reply to this message. Kind regards, Izabel Team.

Bedømt til 5 ud af 5 stjerner

Excellent products

Excellent products, great prices and speedy service and delivery

1. januar 2020
Uopfordret anmeldelse
Izabel London-logo

Besvarelse fra Izabel London

Dear Debbie, Thank you for your great feedback. We are so please to hear you are happy with your purchases and our services. Thank you for shopping with Izabel London. Wishing you a happy new year. Hope to receive future orders from you. Many thanks Izabel Team

Bedømt til 5 ud af 5 stjerner

Gorgeous dress!

Wonderfully speedy delivery.
Beautiful dress!...LOTS of lovely compliments made last night.(NYE)
Thankyou x

1. januar 2020
Uopfordret anmeldelse
Izabel London-logo

Besvarelse fra Izabel London

Dear Marion, Thank you so much for the 5 star review. We are so glad to hear your are happy with your purchase :). Thank you for leaving a great feedback. Wishing you a happy new year. Hope to receive future orders from you. Many thanks Izabel Team

Bedømt til 5 ud af 5 stjerner

Very pleased with my purchase.

Very pleased with my purchase.
Prompt service.

1. januar 2020
Uopfordret anmeldelse
Izabel London-logo

Besvarelse fra Izabel London

Dear Barabara, Happy New Year! We are so happy to hear you are pleased with your purchase and our services. Thank you for leaving a lovely review and shopping with Izabel London. We hope to look forward to your future orders with us. Many thanks Izabel Team

Bedømt til 5 ud af 5 stjerner

Love the dresses perfect.

Delivered on time in perfect condition, great quality and value for money. Highly recommend.

20. december 2019
Uopfordret anmeldelse
Izabel London-logo

Besvarelse fra Izabel London

Dear Patricia, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases and our service. Thank you for shopping with us and recommending Izabel London. We hope to look forward to your future orders with us. Many thanks Izabel Team

Bedømt til 5 ud af 5 stjerner

Fantastic customer service

Fantastic customer service. Great quality clothing and delivery service brilliant. It’s been quite a while since I have had such an efficient and professional service. Can’t recommend them enough. This company puts customers first. I can’t say a single negative about them which is extremely refreshing!
⭐️⭐️⭐️⭐️⭐️

18. december 2019
Uopfordret anmeldelse
Izabel London-logo

Besvarelse fra Izabel London

Dear Debarah, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases and our service. Thank you for shopping with us and recommending Izabel London. We hope to look forward to your future orders with us. Many thanks Izabel Team

Bedømt til 5 ud af 5 stjerner

My first order and my items were perfect

16. december 2019
Uopfordret anmeldelse
Izabel London-logo

Besvarelse fra Izabel London

Dear Elaine, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases. Thank you for shopping with us. We hope to look forward to your future orders with us. Many thanks Izabel Team

Bedømt til 5 ud af 5 stjerner

My first order

My first order, l am very happy with my purchase

14. december 2019
Uopfordret anmeldelse
Izabel London-logo

Besvarelse fra Izabel London

Dear Jacqueline, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases. Thank you for shopping with us. We hope to look forward to your future orders with us. Many thanks Izabel Team

Bedømt til 5 ud af 5 stjerner

Lovely jumper

Lovely jumper. I ordered a aize down as I generally find the sizing is off. Delivery was speedy eniugh. Tried to order another one in a size 8 for my daughter on a next day delivery if ordered before 4pm. I duly ordered just before 4pm, the money taken, email received to say it had been dispatched, but then within a few minutes another email received to say I had been refunded the money!!! Apparently that size was out of stock but it took a number of days before I received the refund in my bank. Very annoying!!!

14. december 2019
Uopfordret anmeldelse
Izabel London-logo

Besvarelse fra Izabel London

Dear valued customer, Thank you for your feedback. Please drop an email to our customer care team on info@izabel.com and provide them with your order number. Accordingly our team investigate and will come back to you with update. Kind regards, Izabel Team.

Bedømt til 2 ud af 5 stjerner

Sizing is an issue

Lovely dress - great price and prompt delivery however the sizing is really poor. How a size 12 can be described as a large is somewhat baffling! Therefore had to send it back. The sizing was not made clear on website.

13. december 2019
Uopfordret anmeldelse
Izabel London-logo

Besvarelse fra Izabel London

Dear Sally, Thank you for your feedback. We are sorry hear you have had to return your item due to sizing. Please drop an email to our customer care team on info@izabel.com and provide them with your order number as well as what issues you have found regarding the sizing. Accordingly our team will look into it and will come back to you with update. Thank you for your feedback. Kind regards, Izabel Team.

Bedømt til 3 ud af 5 stjerner

Order arrived promptly

Order arrived promptly unfortunately the sizing needs reviewing so item had to be returned

12. december 2019
Uopfordret anmeldelse
Izabel London-logo

Besvarelse fra Izabel London

Dear Sue, Thank you for your feedback. We are sorry hear you have had to return your item due to sizing. Please drop an email to our customer care team on info@izabel.com and provide them with your order number as well as what issues you have found regarding the sizing. Accordingly our team will look into it and will come back to you with update. Thank you for your feedback. Thank you for your feedback. Kind regards, Izabel Team.

Bedømt til 5 ud af 5 stjerner

First purchase from Isabel London

First purchase from Isabel London, but will not be the last. My top arrived when expected, it was exactly as the picture online and fits perfectly, highly recommended

8. december 2019
Uopfordret anmeldelse
Izabel London-logo

Besvarelse fra Izabel London

Dear Teresa, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases and our services. Thank you for recommending us. We hope to look forward to your future orders with us. Thank you for shopping with us. Many thanks Izabel Team

Bedømt til 5 ud af 5 stjerner

My order arrived promptly though was…

My order arrived promptly though was disappointed with the sizing. I had to return all of the items and reorder. But saying that the following order arrived just as promptly and my refund was given without delay. Full marks for customer service. Need to work on your sizing though.

8. december 2019
Uopfordret anmeldelse
Izabel London-logo

Besvarelse fra Izabel London

Dear Helen, Thank you for your lovely feedback, Noted regarding the sizing. We are so glad to hear you are happy with your re- purchases and our services. We hope to look forward to your future orders with us. Thank you for shopping with us. Many thanks Izabel Team

Bedømt til 5 ud af 5 stjerner

Izabel London is fab!

Izabel London is my favourite online clothing retailer and my go-to website for going out or party clothes!

Clothing is always true to size, lovely quality and returns are easy. Can't recommend them highly enough.

7. december 2019
Uopfordret anmeldelse
Izabel London-logo

Besvarelse fra Izabel London

Dear Jayne, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases and our services. Thank you for recommending us. We hope to look forward to your future orders with us. Thank you for shopping with us. Many thanks Izabel Team

Bedømt til 5 ud af 5 stjerner

Very happy with my order the clothes…

Very happy with my order the clothes were lovely quality my only complaint is that the dresses were very creased

7. december 2019
Uopfordret anmeldelse
Izabel London-logo

Besvarelse fra Izabel London

Dear Sally, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases and our services. Noted regarding the creases on the garment. Your feedback has been forwarded to our team. We hope to look forward to your future orders with us. Thank you for shopping with us. Many thanks Izabel Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere