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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

An amazing experience with Ivory graphics. Very easy and helped me with my final project at university. 10/10 would recommend. Their team is amazing and would make sure you get exactly what you want.... Se mere

Bedømt til 5 ud af 5 stjerner

It was easy to communicate with the company (something that's often difficult in this day and age), and the help and advice I received was first class. My items were delivered ahead of schedule and I... Se mere

Bedømt til 4 ud af 5 stjerner

The quality of the cards are unmatched! I had a few problems with the template, however after getting in contact with them, i was offered some excellent help and got my cards swiftly afterwards

Bedømt til 5 ud af 5 stjerner

Ivory Graphics have been amazing throughout. Each process: sales, artwork, proofs and communications have been excellent. I am really pleased with the first class results that arrived in a large s... Se mere

Virksomhedsoplysninger

  1. Legetøjs- og spilproducent
  2. Printervirksomhed
  3. Digital printer
  4. Digitaltryk

Skrevet af virksomheden

We’re Ivory, one of the largest custom card deck manufacturers in the United Kingdom! With over 30 years of experience in the industry, we have established ourselves as a leading provider of high-quality card games. We understand the importance of precision and attention to detail when it comes to printing cards. Whether you are a game designer, a tarot enthusiast, or a coach looking for custom cards, our team of skilled professionals is here to bring your visions to life. We take pride in our state-of-the-art printing technology and our commitment to using top-notch materials, ensuring that every card we produce exceeds your expectations.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

331 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Fantastic customer service

Ivory Graphics are my go to company for printing spirit cards. The quality of product is superb and their customer service is one of the best I've experienced. They are attentive and friendly and know their products well. Whenever I've had any issues, they resolve them quickly with no fuss. Highly recommend.

10. februar 2026
Bedømt til 5 ud af 5 stjerner

Excellence at every level!

Astonishing service, and even better quality printing!
Excellent communication and advice all the way through the process. If you’re looking for the most professional card printers, you’ve found them. These folk REALLY know what they’re doing!

6. februar 2026
Bedømt til 1 ud af 5 stjerner

A Print Company That Can’t Handle Print Files

Unable to accept their own advertised file formats, painfully slow communication throughout (dealing with Olivia), and a cancellation fee deducted despite the job being undeliverable. I’d rather explain PDFs to my nan than repeat this experience with Ivory Graphics.

11. februar 2026
Uopfordret anmeldelse
Ivory Graphics Ltd-logo

Besvarelse fra Ivory Graphics Ltd

We understand how frustrating print issues can be, and we’d like to clarify our approach.

We do accept PDF files and they are the most common format we receive.

However, accepting a file format is not the same as confirming that artwork is printable. As part of our duty of care, we carry out pre-production checks to ensure artwork matches our templates and will print as intended. This includes sizing, bleed, alignment, and overall layout checks.

If artwork does not match the required template or is misaligned in a way that would result in a poor-quality final product, we will not proceed to production. This is to protect customers from receiving unusable products and to avoid preventable and costly errors.

Our customer service team’s role is to communicate these issues clearly and responsibly, even when that means slowing the process down to get it right rather than rushing artwork to print that would not meet expectations.

Bedømt til 5 ud af 5 stjerner

Highly Recommend

I would not use any other printing company, these guys know exactly what they're doing, the quality of the product is excellent, they are efficient and friendly. Jake in particular always provides the best service.

6. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Brilliant customer service, great quality products.

We requested an order at very short notice and the team at Ivory worked with us to make sure we could meet this deadline. From Jason in sales to the artwork team Olivia and Louie, they were all wonderful. Exceptional customer service and the products were great. Quality was great and their attention to detail brilliant. Very pleased, would definitely recommend.

30. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent customer service

I've used Ivory for several years now to manufacture playing cards, the quality of the cards is always outstanding, with great colour matching and a great professional feel to the product. I had an issue with my last big order which I missed in the proof stage, the managing director contacted me directly and was incredibly helpful and professional. Rectifying the situation quickly. I'm always incredibly impressed with the customer service i've experienced from Ivory over the years, I really recommend.

7. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing experience start to finish

Amazing experience start to finish. Mel & Olivia were amazing from quoting and answering my many many initial questions to meticulosly ensuring artwork was correct for the workshop to ensure we had a good product. Super friendly, super helpful team. Not only great service but the actual product came out brilliantly, good quality cards and tuck box, colours looked good.

Also - they went out of their way to ensure that I received my product before a certain date which was very important, they confirmed they could beat the current/average lead time to ensure I had the product.

100% recommend using these guys over any other card game manufacturer that you find online.

27. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing quality & fantastic customer experience!

The communication throughout the whole process was outstanding and so easy. Any queries I had or advice I needed, was always answered promptly. The final packs of cards look great and I am very pleased with how they turned out. The quality is wonderful. Thanks again!

28. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Thank You for Helping a Dream Come True

One year ago, I had a dream, which I have held since I was a child, to bring the spirit of historical objects to life through their stories. Thanks to the skill, guidance and patience displayed by everyone at Ivory Graphics, I succeeded in making my childhood dream come true.

Their pricing structure was fair and reasonable. They communicated their artwork guidelines effectively. They responded helpfully to the queries I had throughout the production process, and they displayed considerable understanding of what their customer wanted. I do not wish to single out one person from the company, because everyone played their part with professionalism and commitment to producing a quality product.

The finished product was beautifully made and critically reviewed by a wide variety of consumers, with great potential for expansion. This was critical to the commercial success of the product, which is already one of the most successful being patronised in its retail setting. I can now dream of a future for my dream, to bring out the best in the stories of historical objects across time and space.

Thank you, from the bottom of my heart, for everything you have done to help me make my dream come true. You have helped me to dream again, which is the greatest service you could have ever given me. May you continue to help dreams come true, as your journey continues.

28. juni 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Very disappointed, would not print again.

2,500 units printed with a 2mm margin error off-centred which was visually awful - unacceptable mistake for us - but apparently within norm for Ivory Graphics. Very disappointed, would not print again.

8. december 2025
Ivory Graphics Ltd-logo

Besvarelse fra Ivory Graphics Ltd

We’re really sorry to hear that you are disappointed, and we appreciate you sharing your feedback.

The order we produced for you was for x50 decks. The alignment was reviewed by our production and quality control team and confirmed to be within industry tolerance. We have very strict quality control checks in place, and this job did meet those standards before leaving us.

We understand how important visual alignment is, and we’re genuinely sorry that the finished result didn’t feel right for you. While it met the agreed specifications, we recognise that expectations can vary, and we never like to hear that a customer has been disappointed.

Thank you again for taking the time to leave a review.

Bedømt til 5 ud af 5 stjerner

Nothing but a great experience with Ivory from start to finish

From start to finish, the experience is with Ivory is fantastic. We often have repeat orders of card packs which we use with schools in the education sector. From handling our last minute requests efficiently and making accommodations on timescales wherever possible, to a great customer journey accompanied by great customer service, the experience with Ivory is always nothing but impeccable. The end product is of great quality and always aways well packaged and as ordered. We look forward to working with Ivory again in 2026!

6. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

⭐⭐⭐⭐⭐ Fantastic service and beautiful results

Ivory Graphics printed my DISC cards and I honestly couldn’t be happier with both the experience and the final product. The process of getting the cards exactly right was quite detailed and at times challenging, but the team were incredibly patient, supportive and genuinely helpful throughout.

Nothing ever felt like too much trouble — they took the time to understand what I was trying to achieve and worked with me to make sure the end result was exactly what I’d hoped for. The quality of the finished cards is fantastic and I’m absolutely thrilled with how they turned out.

I will definitely be using Ivory Graphics again and wouldn’t hesitate to recommend them to anyone looking for high-quality printing with excellent customer service.

1. december 2025

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