Really clear easy to follow website. Great value tools, which seem to good to be true, but they are real bargains. Ordered 2 saw horses, great price, great communication and speedy delivery. Faultless... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Purchased 2 garden tools from ITS. Items were competitively priced and arrived promptly. So nice to be able to order from and support a UK based company which isn't one of the big chains. Easy to use... Se mere
Virksomheden har svaret
I purchased a DeWalt cordless garden pruner from ITS & it's amazing. It's more than a replacement for secateurs, it's also a replacement for my tree loppers. It can handle 1 1/2 inch branches with e... Se mere
Virksomheden har svaret
Staff are really amazing, very knowledgeable and always happy to help and offer advice where needed. Always have a great experience every time I go in their store in Chelmsford. Literally have EVERY... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Værktøjsbutik
- Entreprenørmaskinforhandler
- Gør det selv-butik
- Hobbyforretning
- Værktøjsmager
- Butik med snedkeriudstyr
Skrevet af virksomheden
Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more. At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them. Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy. ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.
ITS - All the tools you need
Skrevet af virksomheden
- 🔧 Trusted by the Trade Since 1979
- With over 40 years of industry experience, ITS.co.uk has built a reputation for delivering the best tools, expert advice, and dependable service to tradespeople and DIYers across the UK. From carpenters and electricians to weekend renovators, customers know they can count on us for professional-grade products at unbeatable prices. Our deep-rooted commitment to quality and trust has made ITS a first-choice destination for those who rely on their tools day in and day out.
- ⚡ Fast, Reliable Delivery – When You Need It Most
- We know that time is money—especially when you're on the job. That's why we offer next-day delivery on thousands of products, backed by real-time stock updates and a super-smooth online checkout. Whether you're ordering to site, your home, or the workshop, ITS ensures your tools arrive quickly and reliably. Our purpose-built distribution centre and logistics team work around the clock to keep your projects on track.
- ⭐ Rated Excellent by Thousands of Happy Customers
- At ITS.co.uk, we put customer satisfaction at the heart of everything we do. From easy returns and responsive support to in-depth product knowledge and exclusive offers, we’re proud to go the extra mile. But don’t just take our word for it—read the thousands of 5-star reviews from real customers who trust us for all their tool and workwear needs. Join the community that chooses ITS for service, speed, and serious value.
Price Promise
We won't be beaten on price, by Screwfix or Toolstation!
Find out more information below: https://its.co.uk/price-promise
Kontaktoplysninger
D C One Edinburgh Way, CM20 2BN, Harlow, Storbritannien
- 02085325000
- sales@its.co.uk
- www.its.co.uk
4,8
Fremragende
59 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent product with very efficient…
Excellent product with very efficient service. I will definitely be using ITS in the future.
22. juli 2026
Besvarelse fra ITS
Hi ,
Thank you so much for your fantastic feedback about your order and our service.
We're really pleased to hear you'll be using ITS again in the future.
If you ever need anything else, just let us know.
Delivered on time.Andrew delivery man…
Delivered on time.Andrew delivery man followed request for depositing goods.Price was competitive and in stock therefore received very quickly.
22. juli 2026
Besvarelse fra ITS
Good Afternoon,
Thank you for the 5⭐️ review. I am glad to hear your order was delivered on time and that you received your products quickly 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
Besvarelse fra ITS
Hi Paul,
Thank you so much for your kind feedback about our great service and fast delivery.
We really appreciate you taking the time to share your experience. Please come back and shop with us again soon!
Great service and delivered in a timely…
Great service and delivered in a timely fashion. Very good company to deal with.
21. juli 2026
Besvarelse fra ITS
Hi Trevor,
Thanks so much for your feedback. We're really pleased to hear you were happy with the service and delivery.
If you need anything else, just let us know.
It’s been a few years since I last used…
It’s been a few years since I last used ITS. But you still provide a first class customer service and a first class fast delivery service. Well done ITS 😊😊😊👍👍
Many Thanks Simon
22. juli 2026
Besvarelse fra ITS
Hi Simon,
Thank you so much for your kind words and for taking the time to share your feedback. We're delighted to hear you're happy with our service and delivery.
If you need anything else, just let us know.
Besvarelse fra ITS
Hi Colin,
Thanks so much for your great feedback. We're really pleased to hear you're happy with the service and the quality of your tools.
If you need anything else, just let us know.
Great site
Great site, plenty of choice, very competitive delivery rates and delivery went well
12. juli 2026
Besvarelse fra ITS
Hi Gary,
Thank you very much for your lovely 5-star review!
We are so pleased you had such a good experience shopping with ourselves!
Please do come back soon, we look forward to having you back 😊️
Never received my pulse spit gun
Never received my pulse spit gun. Contacted customer services they were not interested in helping at all! Beware if they send by DPD they will not help or the parcel goes missing!
22. juli 2026
Besvarelse fra ITS
Good Morning Maurizio,
Thank you for taking the time to provide us with this 1* review and feedback.
We are really sorry to read of your described experience and I am really grateful for your time on the telephone just now.
I apologoise for not being able to change the outcome of this matter but please be assured the feedback you have provided has been passed to the correct individuals for training and development.
If you need anything else please do give us a call on 020 8532 5000 and we will try our best to help.
Best Regards - Fraser
Quick to sort order
Quick to sort order, everything packed neatly and properly. Very very happy
13. juli 2026
Besvarelse fra ITS
Thank you Charley for the 5⭐️ review,
So pleased to hear you were happy with the service received and also that the delivery arrived in good time for you.
We look forward to seeing you shopping with us again soon 🙂
Sophie
Great seller, fast delivery
Great seller, extremely fast despatch and delivery.
Thank you
22. juli 2026
Besvarelse fra ITS
Hi Pawel,
Thank you so much for your great feedback about our fast delivery and service.
We really appreciate you taking the time to let us know. Please come back and shop with us again soon!
Besvarelse fra ITS
Good morning Kevin, thanks for taking the time to leave us a 5* review. I'm delighted to hear your delivery was quick and efficient and hope you're enjoying your new products! We look forward to hearing from you again soon 😎️ - Laura
Besvarelse fra ITS
Hi,
Thank you for taking the time to leave a review.
We're sorry that the item you were looking for was out of stock. We understand how disappointing this can be, especially when you need a product urgently.
We always aim to keep our website as up to date as possible, but due to high demand, some items can occasionally sell out. We regularly replenish our stock and offer a wide range of alternatives where available.
We appreciate your feedback and hope we'll have the opportunity to assist you again in the future.
ITS is always my first search when I…
ITS is always my first search when I require any tools or accessories as I'm most likely to find very competitive prices.
21. juli 2026
Besvarelse fra ITS
Hi Hanif,
Thanks so much for your fantastic feedback and for choosing ITS as your first stop for tools and accessories.
We're really pleased to hear you're happy with our prices. If you ever need anything else, just let us know.
Besvarelse fra ITS
Thank you Roger for the 5⭐️ review,
Pleased to hear your order arrived in rapidtime for you and we look forward to seeing you shopping with us again soon 🙂
Sophie
Super fast delivery
What a great company, the price was very competitive, amazing delivery, super fast, highly recommended
22. juli 2026
Besvarelse fra ITS
Hi Steve,
Thank you so much for your fantastic feedback and recommendation. We're really pleased to hear you were happy with the super fast delivery and our competitive prices.
If you need anything else, just let us know.
Arrived next day
22. juli 2026
Besvarelse fra ITS
Hi, thanks so much for your feedback! We're really pleased to hear your order arrived the next day and that you were happy with the service.
If you need anything else, just let us know.
DPD left package at random house
DPD left package at random house, took photo and said it was delivered. No clue where they left it. Took 1 hour to find it. Use a better courier.
21. juli 2026
Besvarelse fra ITS
Hi Colin,
Thank you for taking the time to leave your feedback.
We're sorry to hear that your parcel wasn't delivered to the correct location initially and understand how frustrating it must have been to spend time trying to locate it.
Whilst we're pleased to hear you were ultimately able to find your order, we appreciate that this is not the standard of service you expected. We have shared your feedback with DPD, as deliveries should always be made to the correct address or designated safe place.
We value your comments as they help us monitor the service provided by our delivery partners, and we hope to have the opportunity to provide you with a better experience in the future.
Besvarelse fra ITS
Hi Steven,
Thank you so much for your great feedback and 5-star rating!
We're really pleased to hear you were happy with our service and quick response.
If you need anything else, just let us know.
Besvarelse fra ITS
Hi Parminder,
Thank you so much for your great feedback about our website and delivery service. We're really pleased to hear you found it easy to use and that your Steel Blue safety boots arrived quickly.
We appreciate you taking the time to share your experience and hope to see you shop with us again soon!
Item did not arrive and no refund offered
I ordered an item worth £66 but when the box arrived by DPD delivery the box was empty. ITS would take no responsibility for the missing item. So basically they cheated me out of £66. The box weight recorded by DPD was lower than the weight the box should have been if the item present in the shipment but ITS refused to explain this and take the case further.
25. juli 2026
Uopfordret anmeldelse
Besvarelse fra ITS
Thank you for taking the time to leave your review and for your time on the phone this morning, Keith, I am sorry to hear your parcel was empty on delivery and for the service recevied in resolving this matter for you, I am pleased we were able to resolve this on the phone this morning, and if there is anything else I could help you with please do let me know. - Colin.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.