Great store at Chelmsford. Staff are super helpful, lots of stock readily available and if not they normally get it in really quickly. Definitely the place to go to for any tools or equipment.
Lokation
Skift lokationDukes Park Industrial Estate, Montrose Road, CM2 6TE Chelmsford, England, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered the new Dewalt jet wash 54 V I’ve always bought DeWalt tools i’ve seen asthmatic ants with more power for a DeWalt tool it was totally useless ITS sent me out a new one that was the same whe... Se mere
Virksomheden har svaret
The team at your Chelmsford store answered all my questions that I asked them Resulting in me purchasing the item As expected great service as normal as I have not purchased anything since retirin... Se mere
Virksomheden har svaret
Quick turn around for replacement Drill, great value and quick from order to delivery. Arrived in quicker time than expected. Missing a * due to open box, packaging was damaged but drill was safe.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Værktøjsbutik
- Entreprenørmaskinforhandler
- Gør det selv-butik
- Hobbyforretning
- Værktøjsmager
- Butik med snedkeriudstyr
Skrevet af virksomheden
Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more. At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them. Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy. ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.
ITS - All the tools you need
Skrevet af virksomheden
- 🔧 Trusted by the Trade Since 1979
- With over 40 years of industry experience, ITS.co.uk has built a reputation for delivering the best tools, expert advice, and dependable service to tradespeople and DIYers across the UK. From carpenters and electricians to weekend renovators, customers know they can count on us for professional-grade products at unbeatable prices. Our deep-rooted commitment to quality and trust has made ITS a first-choice destination for those who rely on their tools day in and day out.
- ⚡ Fast, Reliable Delivery – When You Need It Most
- We know that time is money—especially when you're on the job. That's why we offer next-day delivery on thousands of products, backed by real-time stock updates and a super-smooth online checkout. Whether you're ordering to site, your home, or the workshop, ITS ensures your tools arrive quickly and reliably. Our purpose-built distribution centre and logistics team work around the clock to keep your projects on track.
- ⭐ Rated Excellent by Thousands of Happy Customers
- At ITS.co.uk, we put customer satisfaction at the heart of everything we do. From easy returns and responsive support to in-depth product knowledge and exclusive offers, we’re proud to go the extra mile. But don’t just take our word for it—read the thousands of 5-star reviews from real customers who trust us for all their tool and workwear needs. Join the community that chooses ITS for service, speed, and serious value.
Price Promise
We won't be beaten on price, by Screwfix or Toolstation!
Find out more information below: https://its.co.uk/price-promise
Kontaktoplysninger
Dukes Park Industrial Estate, Montrose Road, CM2 6TE, Chelmsford, England, Storbritannien
- 02085325000
4,7
Fremragende
214 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great store at Chelmsford
Great store at Chelmsford. Staff are super helpful, lots of stock readily available and if not they normally get it in really quickly. Definitely the place to go to for any tools or equipment.
4. juni 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Always got what you want and friendly…
Always got what you want and friendly polite staff
4. juni 2026
Besvarelse fra ITS - Chelmsford
Good afternoon John,
Thank you so much for your star 5* review!
We’re thrilled to hear that you had a great experience us and that you found our staff polite and friendly 🙂
Your kind words mean the world to us, and we can’t wait to welcome you back again soon!
Great service overall,quick delivery…
Great service overall,quick delivery and professional approach.
3. juni 2026
Besvarelse fra ITS - Chelmsford
Hi,
Thank you so much for your kind feedback! We're delighted to hear you were happy with our service and quick delivery.
If you need any further assistance in the future, please let us know.
Richard
All goods turned up the next day as…
All goods turned up the next day as promised and the price was good as well can’t argue about that
3. juni 2026
Besvarelse fra ITS - Chelmsford
Good afternoon Mark,
Thank you so much for your star 5* review!
We’re happy to see that you were pleased with the delivery of your order 🙂
Besvarelse fra ITS - Chelmsford
Hi Anatoli,
Thank you so much for your positive feedback about our shop and your experience with us.
If you need any further assistance or have any questions, please let us know.
Jaden
Besvarelse fra ITS - Chelmsford
Hi Mark,
Thank you so much for your positive feedback about your experience with our Chelmsford shop and the easy ordering process.
We're glad to hear you found what you needed and that our stock levels met your expectations.
If you need any further assistance or have any questions, please let us know.
Friendly
Friendly, helpful, courteous and very knowledgeable staff.
Site very clean and easily accessible.
31. maj 2026
Besvarelse fra ITS - Chelmsford
Hi Susan,
Thank you so much for your wonderful feedback about our Chelmsford team and site. We're delighted to hear you had such a positive experience.
If you need any assistance in the future, please let us know.
Richard
Totul a fost cum mă așteptam.
30. maj 2026
Besvarelse fra ITS - Chelmsford
Good afternoon,
Thank you for your review.
We hope to see you again soon.
Thank you
Service
After taking my apprentice in for him to spend his money on some new tools nearly a £1000 was a little disappointed that the staff wasn’t interested in given him any thing for a super discount or even a free drill bit
As for myself buying some new shorts with the snickers £1 T-shirt offer to be told this was an online promotion only and that I could only click and collect from Harlow store or reorder on line for home delivery which also needed a min spend for free delivery
Not the best service from Chelmsford this time round unfortunately
27. maj 2026
Besvarelse fra ITS - Chelmsford
Hi Lee,
I am sorry that your service at Chelmsford was not satisfactory, I will pass this review onto them so that they can review what happened.
If you need anything from us in the meantime please do let us know.
Jaden
Very easy process to order and collect…
Very easy process to order and collect our purchase.
26. maj 2026
Besvarelse fra ITS - Chelmsford
Hi Mike,
Thank you so much for your fantastic feedback! We're really pleased to hear that you found the ordering and collection process easy.
We look forward to helping you again soon.
Besvarelse fra ITS - Chelmsford
Hi Michal,
Thank you so much for your positive feedback! We're glad to hear you received your parcel quickly and were happy with the price.
If you need anything else, just let us know.
Quick turn around for replacement…
Quick turn around for replacement Drill, great value and quick from order to delivery. Arrived in quicker time than expected.
Missing a * due to open box, packaging was damaged but drill was safe.
20. maj 2026
Besvarelse fra ITS - Chelmsford
Good afternoon Andy, thanks for taking the time to leave us a review. I'm happy to hear we were able to resolve the issue with your drill quickly, and apologies that the box arrived damaged. I will pass this feedback onto our courier team so we can keep improving our service. We look forward to hearing from you again soon! 😎️ - Laura
Fantastic customer service 
I ordered the new Dewalt jet wash 54 V I’ve always bought DeWalt tools i’ve seen asthmatic ants with more power for a DeWalt tool it was totally useless ITS sent me out a new one that was the same when I phoned the girls they were lovely. Didn’t argue didn’t moan. Just picked it up and I’ve got a refund a few days later. Can’t say better than that great customer service great prices and you know if the tools not up to it they take it back no arguing no moaning 10 out of 10 and I’ll never give reviews but they went above and beyond 
28. maj 2026
Uopfordret anmeldelse
Besvarelse fra ITS - Chelmsford
Hi Paul,
Thank you so much for your fantastic feedback! We're delighted to hear you were happy with the service you received and that our team made the return and refund process easy for you.
If you ever need anything else, we're always here to help.
Thanks again for taking the time to share your experience.
DeWalt 18v Blower
Brilliant service - item delivered sooner than expected and to the delivery point as specified. Highly recommended.
22. maj 2026
Besvarelse fra ITS - Chelmsford
Hi Barry,
Thank you so much for your fantastic review and for recommending us!
I'm really pleased to hear your DeWalt 18v Blower arrived sooner than expected and was delivered exactly where you needed it.
If you need anything else, just let me know.
Richard
Besvarelse fra ITS - Chelmsford
Thank you for taking the time to leave your 5-star review, Ian. We are pleased to hear you were happy with the service you have received on your recent order; we know that you want your order so we aim to get them to you ASAP. We look forward to hearing from you again soon. Amz 😊
Top honest service
21. maj 2026
Besvarelse fra ITS - Chelmsford
Thank you for taking the time to leave your 5-star review, Frenchie we pleased to hear you were happy with your recent trip into our store. We look
forward to seeing you again soon. – Amz 😀️
Dewalt nail gun and nails
Having received my order there was 1 box short delivered on the Thursday by DPD when I got home from work on the Friday I checked my order and it was a box of nails so I rang and spoke to a colleague called Michaela who was very helpful and professional in dealing with my problem and sorted it there and then and I received my missing parcel the very next day I would have no hesitation on recommending your company and I will definitely use you again.please ensure the colleague receives the recognition she deserves thank you .
20. maj 2026
Besvarelse fra ITS - Chelmsford
Thank you for taking the time to leave your 5-star review, Barry. I am very sorry that there was some issues with your order and I am happy to hear that Michaela was able to help you sort out the issues. We are on hand if you need us again. Amz 😀️
Besvarelse fra ITS - Chelmsford
Thank you for the 5-star review, Pleased you were happy with the service received. We look forward to hearing from you again soon 🙂 - Stefani
Besvarelse fra ITS - Chelmsford
Hi Mr Howell,
Thank you so much for your feedback and for taking the time to share your experience at our Chelmsford store.
We're delighted to hear you found our staff helpful and enjoyed our range of products at fair prices.
If you have any questions about your order or need further assistance, please let us know.
Great products at good prices plus…
Great products at good prices plus excellent customer service.
11. maj 2026
Besvarelse fra ITS - Chelmsford
Hi Jackie,
Thank you so much for your positive feedback! We're delighted to hear you were happy with our products, prices, and customer service.
If you need any help in the future, just let us know.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.