Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Qualité et facture des thés d'importation très bonne. Le rapport qualité prix est correct dans le sens où on découvre de nouvelles saveurs et des goûts inédits. Ma préférence va au Pu-er.,..

Bedømt til 5 ud af 5 stjerner

Excellent teas, great customer service, and reasonable prices. There are regular sales, so you can always get something new and interesting for a good price. They send samples with every order. If you... Se mere

Bedømt til 5 ud af 5 stjerner

This is the most flavorful tea I have ever had. We have tried the White Tea, Jasmine Green, and the Oolong. All are the best we have ever had. Highly recommend this tea company and will only buy from... Se mere

Bedømt til 5 ud af 5 stjerner

I've purchased a few times (from Canada), from Iteaworld. Shipping has always been fast and the quality great! They include little extras with every order, allowing you to try new teas. I like how... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

84 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

I still don't have my order.

I still don't have my order.

11. marts 2026
Iteaworld-logo

Besvarelse fra Iteaworld

Dear Customer,​

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we completely understand how frustrating it can feel when there haven’t been recent tracking updates.​

After looking into your order, we’ve confirmed with our logistics partner that your package is currently undergoing customs inspection in the destination country. During this stage, tracking updates may be temporarily paused, which can understandably cause concern.​

That said, we fully understand that waiting without clear updates can be worrying. Our team has already reached out to you directly with more detailed information, including tracking links, and we are also continuing to closely follow the shipment progress on our side.​

If the wait becomes inconvenient, we would be more than happy to arrange a replacement shipment to help ensure you receive your order as soon as possible.​

We truly appreciate your patience and understanding, and we remain committed to providing a better experience. Please feel free to reach out to us anytime — we’re always here to help.

Bedømt til 5 ud af 5 stjerner

Most Flavorful Tea!

This is the most flavorful tea I have ever had. We have tried the White Tea, Jasmine Green, and the Oolong. All are the best we have ever had. Highly recommend this tea company and will only buy from them until we find something better (which I don’t think is going to happen at these prices). And how could tea get even more flavorful?!

6. marts 2026
Bedømt til 2 ud af 5 stjerner

Teas are not good quality

Teas are not good quality . No depth in taste

3. februar 2026
Iteaworld-logo

Besvarelse fra Iteaworld

Hello,

We’re truly sorry to hear our tea didn’t meet your expectations, and we appreciate you taking the time to share your honest feedback.

We truly understand how disappointing this must be for you, and your happiness is always our greatest concern. We’ve already reached out by email to listen and help resolve this for you, and we sincerely hope you’ll give us the opportunity to make things better.

Bedømt til 5 ud af 5 stjerner

Unique Teas, Great Customer Service, Reasonable Prices

Excellent teas, great customer service, and reasonable prices. There are regular sales, so you can always get something new and interesting for a good price. They send samples with every order. If you have a question or an issue, they are quick to answer or resolve it. I have found teas on their site I haven't found anywhere else. Their rewards program is also great, which is a nice incentive for regular customers.

5. februar 2026
Bedømt til 5 ud af 5 stjerner

Beautiful Tea

Beautiful, high quality teas! I can tell that great care is taken with every step of preparation. Leaves are whole and lovely, and each one has its own distinct, wonderful flavor.

20. januar 2026
Bedømt til 5 ud af 5 stjerner

Great Items but recharge tea scale doesn't work

Great prices. But the re charging tea measure doesn't recharge. Upset about that.

6. januar 2026
Iteaworld-logo

Besvarelse fra Iteaworld

Hello,

We’re very sorry to hear that the charging function of your Digital Tea Scale didn’t work properly. We have contacted you via email to understand the situation and try to provide a solution.

Thank you for your support and love for our tea — we hope you enjoy your tea experience!

Bedømt til 5 ud af 5 stjerner

Wonderful high quality teas and story biography of every tea

Wonderful high quality teas and I am amazed and so inspired of the packaging, the box, every tea that has a biography card with all the information, origin, characteristics, how to prepare, map with origins. Pure delight to open tea , taste and to know all the story behind, very beautifully made from tea to the packaging!!

5. januar 2026
Bedømt til 1 ud af 5 stjerner

I ordered on 12/7/2025

I ordered on 12/7/2025. Now is 1/16/26. Never get my package. The tracking information stops on 1/4/26. Company didn’t reply my email after I sent the follow up email. I suggest avoid buying from this company.

10. december 2025
Iteaworld-logo

Besvarelse fra Iteaworld

Hello,

We’re truly sorry for the delay and for the frustration this has caused you.

Your order did experience an extended customs inspection, which delayed the shipment by around 15 days. After customs clearance was completed, the tracking information unfortunately stopped updating, and we have already reached out to you to offer solutions, including a replacement or a refund.

We also sincerely apologize that your email was not replied to in time. This was due to limited support coverage over the weekend, and we will be improving our weekend customer service.

We completely understand your disappointment and are very sorry for the inconvenience. If you’re open to it, we would still like the chance to resolve this properly for you.

Thank you for sharing your experience — your feedback helps us do better.

Bedømt til 1 ud af 5 stjerner

100% is fake Chinese tea

100% is fake Chinese tea
Cause I’m Chinese , I am curious where they can found some things like that, never tasted like that, tasty bad,don’t buy!

5. december 2025
Iteaworld-logo

Besvarelse fra Iteaworld

We’re very sorry that this order did not meet your expectations.

All of our teas are sourced from China, with clearly identifiable origins and production years. Each tea is carefully selected to ensure authenticity and quality. For some aged teas, detailed information about the individual tea maker may not be available, which is standard in the industry.

According to our refund policy, customers who are not satisfied with their tea are eligible for a refund, and your refund has already been processed.

We truly appreciate your feedback, as it helps us continue improving both our tea selection and our service.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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