Booked a two week stay in a villa in May this year. Cancelled one month before by interhome with no explanation and no refund of the original payment. Contact centre never answer. Emailed a complaint... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have booked a villa with Interhome and paid in full. I have contacted them repeatedly, via email, online forms, Facebook and the phone but I cannot speak with anyone and no one replies to my message... Se mere
Virksomheden har svaret
Issue with payment screen - quick phone call - extremely helpful young lady sorted it straight away. Completed booking by phone - simple, but then Interhome have always been efficient.....must be beca... Se mere
Virksomheden har svaret
Nice and easy to book. Feel a little more information could have been given and email request still didn't totally answer this. Still, good to see how easy it is to book and confirm details. Property... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
With our wide range of holiday accommodation, there is always something to suit your holiday requirements. The perfect way to enjoy an unforgettable holiday with plenty of relaxation, space and privacy. Holiday houses, apartments cottages, chalets and even one or two castles.
Your holiday home specialist since 1965
Skrevet af virksomheden
- 5 million overnight stays every year
- More than 35.000 holiday homes and apartments available for booking
- A friendly, personal service
- An on-site, local service available at more than 200 locations
- We are available 24/7
- We can help you with your next holiday. Our customer service team is available 24/7!
Kontaktoplysninger
114 Power Road, W4 5PY, London, Storbritannien
- +44 (0) 208 068 9950
- info@interhome.co.uk
- www.interhome.co.uk
3,0
Middel
547 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
25 years and counting
I have rented holiday homes in
Seignosse le Penon from Interhome for 25 years and have almost always been very happy. My only complaint is that they no longer have an office in Seignosse le Penon itself.
17. januar 2026
Besvarelse fra Interhome
Dear Judith. Thank you for your kind feedback regarding your booking experience with Interhome. We are pleased that you are once again satisfied with our service and we appreciate your continued loyalty. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
Besvarelse fra Interhome
Dear PC. Thank you for taking the time to post your positive review of the service provided by Interhome. We are pleased you found the booking process to be simple and straightforward. Best Wishes. Your Interhome Team.
Efficient change of booking dates and…
Efficient change of booking dates and very helpful
15. januar 2026
Besvarelse fra Interhome
Dear Anon1. Thank you for your positive feedback regarding your recent booking experience with Interhome. We are pleased our team was able assist you efficiently with your required change of dates. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
Easy to use Website
Website is very simple to use.
Lots of details.
Clear booking instructions and no hidden stuff.
13. januar 2026
Besvarelse fra Interhome
Dear Janice. Thank you for your positive feedback regarding your recent booking experience with Interhome. We are pleased you found our website to be clear and straightforward to use. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
Easy Self Catering booking in France
There was a lot of information and photographs of my rental. I hope it lives up to my expectations. The fact I can take my small dog is a bonus and being able not to be restricted to weekend only booking dates. Booking was quick and easy with good information of when and how future documentation will be received.
15. december 2025
Besvarelse fra Interhome
Dear Trevor. Thank you for taking the time to post your positive review of the service provided by Interhome. We are pleased you found the booking process to be quick and easy, with clear and straightforward information. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
Besvarelse fra Interhome
Dear Mr Rand
Thank you for taking the time to post your positive review of the service provided by Interhome. We are happy to learn you found it to be simple and straightforward. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
Besvarelse fra Interhome
Dear Neil. Thank you for your kind feedback regarding your recent booking experience with Interhome. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
I had my first experience with inter…
I had my first experience with inter home and was over the moon with their problem solving skills! I was actually struggling with another partner that works with inter home who I won’t name because I have zero positives to say about them! However I contacted inter home and received excellent assistance from someone called David. What was a major issue he sorted out in moments and prevented me from losing a significant amount of money!
I will definitely book again with inter home and would recommend them to anyone who is looking for a quality holiday! Oh by the way the holiday was great too!!
15. august 2025
Uopfordret anmeldelse
Besvarelse fra Interhome
Dear Mr Brown. Thank you so much for your kind and positive feedback regarding the recent service provided by Interhome. We are pleased our friendly Customer Service Team was able to assist you with the issue experienced. We hope you enjoyed your stay. Best Wishes. Your Interhome Team.
Absolutely awful experience- do not use Interhome.
Absolutely awful experience using interhome. The property we have just stayed in for a week was filthy. We had multiple concerns at check in. We reached out for help as soon as we arrived and were told they would respond at their earliest convenience. We still have had no response despite our constant attempt to discuss. We have just checked out a week later and have heard nothing from Interhome. It has massively ruined our holiday experience, I would not recommend interhome and will
Not be using them again.
24. august 2025
Uopfordret anmeldelse
Besvarelse fra Interhome
Dear Victoria. Thank you for your comments, from which we are sorry to hear of your disappointment. We would be grateful if you could contact our Customer Service Team at info.uk@interhome.group or call us on 0208 068 9950 so we can investigate further for you. We look forward to hearing from you. Best Wishes. Your Interhome Team.
We've booked again
This is the third time we have booked with Interhome, the process is easy, very clear and straight forward.
25. august 2025
Besvarelse fra Interhome
Dear Barry. Thank you for taking the time to post your positive review of the service provided by Interhome. We are happy to hear that once again you been happy with the booking process and we thank you for your continued loyalty. Best Wishes. Your Interhome Team.
Besvarelse fra Interhome
Dear Frederick. Thank you for taking the time to post your positive review of the service provided by Interhome. We are pleased you found our website to be easy to navigate and the steps for booking simple and straightforward. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
So easy to complete,especially for…
So easy to complete,especially for someone of a certain age.
Straight forward.
30. juli 2025
Besvarelse fra Interhome
Dear Barry. Thank you for taking the time to post your positive review of the service provided by Interhome. We are pleased you found our website to be clear and easy to navigate. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
Not heard of Interhome before
Not heard of Interhome before, first time booking with them. Impressed with ease of finding a property and ease of booking. Could have booked he same property with another company but had had a bad experience with them.
29. juli 2025
Besvarelse fra Interhome
Dear David. Thank you for taking the time to post your positive review of the service provided by Interhome. We are pleased you were able to find your ideal holiday accommodation with us. We hope you enjoy your forthcoming stay. Best wishes. Your Interhome Team.
No Reply
Sadly we didn’t get a reply from the company when enquiring about a property.
16. juli 2025
Uopfordret anmeldelse
Besvarelse fra Interhome
Dear Craig. Thank you for your comments. We are sorry if you did not receive a response to your enquiry. Interhome can be contacted 24/7 by telephoning 020 88639950 or by email at interhome.uk@interhome.group. You can even send your enquiry via our website www.interhome.co.uk. Best Wishes. Your Interhome Team.
Easy website to navigate
Easy website to navigate. Clear information given about facilities in properties. Good photos, easy booking process. Fast confirmation email
5. juli 2025
Besvarelse fra Interhome
Dear Lisa. Thank you for your kind feedback regarding the recent booking experience with Interhome. We are pleased you found our website to be simple and straightforward with all the information required. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
Ruined my birthday
My stay at Interhome was a nightmare. The villa had a cockroach infestation, and the air conditioning didn’t work. I was told to buy batteries for all five remotes, and the cooker suddenly shut off. A pest control man came to spray while we were still living there and took photos of our personal belongings. Despite leaving the place spotless, they later left a positive review and requested £90 for cleaning, even uploading those invasive photos to Airbnb. Thankfully, I had video proof of our departure, which helped, but it was a serious breach of privacy. They’ve ignored all my emails and refused any compensation for this horrendous experience. Avoid at all costs!
20. juni 2025
Uopfordret anmeldelse
Besvarelse fra Interhome
Dear Ms Smith. Thank you for your comments. Interhome Customer Care has responded in full regarding this matter to Airbnb Support. We have only been contacted by Airbnb and have not received any direct correspondence. Should you wish to contact Interhome directly, you can email us, with any of the above mentioned video footage, at interhome.uk@interhome.group and we will be happy to assist. Best Wishes. Your Interhome Team.
Excellent service
Excellent service. Property search is good. Property information is excellent and pretty standardised so comparisons are easy. Booking process is easy and post-booking information is good. Pre booking key pickup location and timing could be more accurate and property specific - it tends towards generic 16:00-18:00 time which is not always correct. e-mail queries are dealt with promptly and there always seems to be someone to answer phone queries.
26. juni 2025
Besvarelse fra Interhome
Dear Mr Sheard. Thank you for your kind comments regarding your recent booking experience with Interhome. We are pleased you found the process to be simple and straightforward. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
Using Interhome was the best decision!
Using Interhome was the best decision!
We got exactly the place we were looking for—and at a great price. The website was easy to use, everything was clear and straightforward. I would definitely recommend Interhome to anyone, and I’ll be booking with them again for sure.
Thank you, Interhome!
Best regards,
Ramiza Whitmore
26. juni 2025
Besvarelse fra Interhome
Dear Ms Whitmore. Thank you for your positive review of the service provided by Interhome. We are pleased you enjoyed your stay with us and look forward to welcoming you again in the near future. Best Wishes. Your Interhome Team.
Was super easy for find a property and…
Was super easy for find a property and book it. There were multiple ways to pay as well.
23. april 2025
Besvarelse fra Interhome
Dear Surinder. Thank you for taking the time to post your positive review of the service provided by Interhome. We are pleased you found our website easy to navigate with an extensive choice of holiday homes. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
easy to navigate
Website was easy to navigate and had good information and reviews about most of the properties I looked at. The booking process was easy to use.
19. april 2025
Besvarelse fra Interhome
Dear Mike. Thank you for your positive feedback regarding your recent booking with Interhome. We are happy you found the website simple to use and provided all the property information required. We hope you enjoy your coming stay with us. Best Wishes. Your Interhome Team.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.