The operator forgot to brush the rear window of the car? I was watching him all the time but he forgot this one. In addition the roof was not covered in foam as I watched from under the closed (... Se mere
Virksomheden har svaret
Lokation
Skift lokation3 Nethertown Broad Street, KY12 7DS Dunfermline, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Was confused to start with the QR codes and paying with phone, but pleased to say it worked smoothly even for an older gent like myself. The wash itself was reasonable but I did have to remove mud aft... Se mere
Virksomheden har svaret
Always a great experience. We use this car wash for both our cars. Great value for money, the staff are friendly, clear in their gestures of when to move the car etc. We have a problem of lots of bi... Se mere
Virksomheden har svaret
Despite asking if my roof bars would be okay, they simply stated that the roof might not get fully cleaned. Went in, and the roof roller got jammed repeatedly, damaged my roof bars and denting the top... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Kontaktoplysninger
3 Nethertown Broad Street, KY12 7DS, Dunfermline, Storbritannien
4,1
God
73 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Attentive staff and clean premises so…
Attentive staff and clean premises so will be back for next car wash.
5. juni 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Besvarelse fra IMO Car Wash - Dunfermline
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Besvarelse fra IMO Car Wash - Dunfermline
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Besvarelse fra IMO Car Wash - Dunfermline
Steven Smith,
We're sorry the wash fell short. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
The operator forgot to brush the rear…
The operator forgot to brush the rear window of the car?
I was watching him all the time but he forgot this one.
In addition the roof was not covered in foam as I watched from under the closed (obviously) sunroof?
As of Monday, after Friday car wash, the car is covered in dust, not IMO fault but car parked just in driveway ?
22. maj 2026
Besvarelse fra IMO Car Wash - Dunfermline
KJR-in-disgust,
We appreciate you sharing your experience. We are concerned to hear about the missed rear window and roof coverage, as well as the dust issue. We are reviewing our procedures to prevent these oversights.
IMO Car Wash
Short wait time I can pay via the app app…
Short wait time I can pay via the app and pick up a free wash every 6 washes always a good job
24. maj 2026
Besvarelse fra IMO Car Wash - Dunfermline
Kenneth Glennie,
We're so happy you appreciate the short wait times and the convenience of our app. We're glad you enjoy the free washes!
IMO Car Wash
Besvarelse fra IMO Car Wash - Dunfermline
Amy Von Schlehenried,
We appreciate you sharing your positive feedback about our quick, efficient, and well-priced service. Thank you!
IMO Car Wash
Dirt still left on car
Dirt still left on car; bird poop not removed. Windscreen still had dirt smeared on. Car was soaking at the back, not dried at all. Overall not a good clean as I had to get out a cloth and spray cleaner to clean the bits not done by the carwash
21. maj 2026
Besvarelse fra IMO Car Wash - Dunfermline
Abs,
Thank you for your feedback. We regret that the wash quality did not meet your expectations, and your vehicle was not cleaned to our standards. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Great car wash, but...
Great car wash, except one of the side brushes seems permanently out of action (ie, for years).
Occasional discounted price for upgrades is good.
21. maj 2026
Besvarelse fra IMO Car Wash - Dunfermline
Graeme Robertson,
We appreciate your feedback. We're concerned about the brush issue and will investigate. We're glad you like our discounted upgrades.
IMO Car Wash
Great car wash for a good price
14. maj 2026
Besvarelse fra IMO Car Wash - Dunfermline
Wendy,
We're happy you found our car wash satisfactory and affordable. We appreciate your positive feedback!
IMO Car Wash
Besvarelse fra IMO Car Wash - Dunfermline
Hey Colin,
Thank you so much for your 5-star review.
We’re thrilled to hear that you’re so satisfied with our customer service. Our team always does its best to make your visit as pleasant as possible.
We look forward to seeing you again soon!
Best regards,
Your IMO Car Wash Team 🚗✨
Besvarelse fra IMO Car Wash - Dunfermline
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Besvarelse fra IMO Car Wash - Dunfermline
Carol Anderson,
We appreciate you sharing your experience! We're so happy to hear that you found our service fast and our staff friendly during your visit.
IMO Car Wash
Despite asking if my roof bars would be…
Despite asking if my roof bars would be okay, they simply stated that the roof might not get fully cleaned. Went in, and the roof roller got jammed repeatedly, damaged my roof bars and denting the top of my car. I had only discovered this damage when removing the bars later to clean the roof. Customer service wouldn't help, stating I'd need to speak to the 'self-employed' staff at the car wash. Not sure why they had to sneak in the 'self-employed' part, but regardless, they were also no help and blamed me. Now considering civil court action.
29. april 2026
Besvarelse fra IMO Car Wash - Dunfermline
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Besvarelse fra IMO Car Wash - Dunfermline
Joanna King,
We're happy to hear that you found our staff helpful, the service quick, and your car sparkling clean. We appreciate your positive feedback!
IMO Car Wash
Great service and cannot fault the team…
Great service and cannot fault the team here. It’s a great setup !! Car always comes out gleaming.
24. april 2026
Besvarelse fra IMO Car Wash - Dunfermline
customer,
We appreciate you sharing your experience! We're so glad to hear that you find our service great and that your car always comes out gleaming.
IMO Car Wash
Whatever was spray on my Mercedes AMG…
Whatever was spray on my Mercedes AMG has left what looks like oily marks on the black trim around my side windows. Not happy!!
25. april 2026
Besvarelse fra IMO Car Wash - Dunfermline
Lynn Keddie,
We're very sorry to hear about the oily marks on your Mercedes AMG trim. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Quick and efficient but needs some…
Quick and efficient but needs some maintenance as some brushes and sprays aren't working. I last reported this over a year ago.
10. april 2026
Besvarelse fra IMO Car Wash - Dunfermline
customer,
We appreciate your feedback and apologize that some equipment isn't working. We'll look into this issue and ensure that maintenance is performed promptly.
IMO Car Wash
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.