My mac laptop suddenly became extremely unwell and as a freelance designer my laptop is my world, so I was in dire trouble. iMend had fixed my iPhone previously so I hoped they could help me with my... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Hazel installed a new battery on my (old) iphone very promptly. There was an issue with the screen so she kindly installed a new screen, free of charge. Top marks for service, highly recommended. T... Se mere
Virksomheden har svaret
Imend is a professional and friendly service. Hazel and Paul provide expertise and helpfulness in equal measure, sensitive to the wishes of the clientele. It serves its community, which, from what I u... Se mere
Virksomheden har svaret
My desktop died, I took it in to iMend for a reasonable fee they checked it out, ran some upgrades and restored it back to life! This happened in one afternoon… I would definately recommend them.
Virksomheden har svaret
Virksomhedsoplysninger
- Reparation af telefoner
- Mobiltelefonbutik
- Computer- og tilbehørsbutik
- Computerværksted
- Computerbutik
- Computerservice
Skrevet af virksomheden
iMend Ltd was founded in 2012 to provide a specialist repair service for the iPhone, iPad, iPod and Mac range of devices to the people of Sussex. We’ve since expanded our range of repairs to include PC, Laptop and android devices, all under one roof! We still pride ourselves on a foundation of solid customer service with a free 12 month warranty on our repairs. We keep a comprehensive stock of high quality repair components to ensure we repair your device as fast as possible. Whether it’s a cracked screen, slow computer, charging problems or your iPhone has gone for a swim, we can help. We also stock refurbished devices and most of your common tech consumables for the home and office; printer ink, chargers, cables, USB sticks and much more! Visit www.imendltd.co.uk for more information
Kontaktoplysninger
3 Hyde Square, BN44 3JE, Upper Beeding, Storbritannien
- 01903 899545
- contact@imendltd.co.uk
- www.imend.com
Screen replace and screen protector
Does what it say it will. Quick and efficient service. A good system that seems to work well. Adrian is always attentive and polite and does a good job. And cheaper than a walk in iSmash service. Can ask no more.
11. juli 2019
Uopfordret anmeldelse
Besvarelse fra iMend Ltd
Hello Paul,
Amazing feedback from you!
Thank you for choosing iMend. I am sure iTech Adrian will be very happy
reading your comments.
Cheers :)
Kindest Regards,
iMend Team
Phoned iMend at 3.00pm on Friday and…
Phoned iMend at 3.00pm on Friday and the phone was fixed by 7.00pm. What more could
11. juli 2019
Uopfordret anmeldelse
Besvarelse fra iMend Ltd
Hello Robert,
Thank you for the positive review!
Reading this kind of feedback makes us feel very proud as everyone from the
iMend team are just doing what they were trained to do- Provide the Best Customer
experience and a Quality repair.
A million thanks for booking with us!
Kindest Regards,
iMend Team
Called IMend yesterday at about 5pm
Superb service. Called IMend yesterday at about 5pm. Had a call back within 5 minutes to say the Engineer would call to make an appointment, 10 minutes later he called and asked if he could come today at 3pm. All booked, he called again at lunchtime and asked if he could come earlier. He has been, repaired the phone beautifully, no fuss, no hassle. I would absolutely recommend IMend, they are professional, courteous, very competitive and their fitter was excellent. Five starts - all day long.
11. juli 2019
Uopfordret anmeldelse
Besvarelse fra iMend Ltd
Hello Tara,
WOW:) What a Superb feedback from you!
Please know that it is our pleasure to be of service to you
and so glad that you are happy and contented with the repair.
Thank you for using iMend!!!
Kindest Regards,
iMend Team
Second time I've used iMend
Second time I've used iMend - this time on my daughter's phone which I thought was beyond repair as the screen was so smashed parts of it were falling off! Looks like new now.
11. juli 2019
Uopfordret anmeldelse
Besvarelse fra iMend Ltd
Hello Shona,
Firstly, thank you for being a valued and loyal customer of iMend.
It is our pleasure to have served you in small ways.
iMend is committed to provide a reliable and quality repair.
A million thanks for choosing iMend.
Kindest Regards,
iMend Team
Besvarelse fra iMend Ltd
Hello John,
Awesome review!
A million thanks for choosing iMend.
Kindest Regards,
iMend Team
Amazing
Called on the Wednesday to ask about the next day, offered to come the very same day. Fixed my screen in front of me under 30 minutes, very quick and easy. Tech was really nice and talkative. Amazing for people with little time spare, very good value for money :)
11. juli 2019
Uopfordret anmeldelse
Besvarelse fra iMend Ltd
Hello Jade,
This is the very reason why iMend was created- to provide the fastest
repair service in the UK!
We are happy that you liked our service and the technician has done his part
in giving and leaving the best impression.
A million thanks for booking with us!
Kindest Regards,
iMend Team
This is an amazing company!
This is an amazing company who provide an amazing service! They keep in touch with you at every stage and are so accomplished at what they do, that repairs are completed in minutes. I have no hesitation in giving them a 5 star rating.
11. juli 2019
Uopfordret anmeldelse
Besvarelse fra iMend Ltd
Hello Melanie,
Fantastic review from you!
Glad to be able to assist you on this. Our mission is to provide the quickest
and an amazing service.
Thank you so much for the 5 Stars!!!
Kindest Regards,
iMend Team
great job and really polite person
11. juli 2019
Uopfordret anmeldelse
Besvarelse fra iMend Ltd
Hello Nuala,
Good day!
It's nice to know that our technicians are doing what they should be doing-
to provide a quality repair and the best customer experience.
Thank you for leaving a great review!
Kindest Regards,
iMend Team
No Show
Paid extra for a technician to come to my home to replace my broken screen. When he called and I booked it for a week or so later he asked why. What does it matter, he didn’t need to know this. When I told him I was waiting for payday he said he ‘wasn’t trying to pry’, then why ask? Anyway I waited in for a 10:30am appointment which came and went. No show. Rang iMend who got the technician to call me direct. He’d forgotten all about it apparently! Tried to offer coming by in the afternoon but I was busy hence why I’d booked it for the morning! He then started to get annoyed when my signal dropped out. Told him to cancel it and hung up. I’ve now received an email from them regarding payment! They must be joking! Not great that their employees can’t even keep simple appointments.
10. juli 2019
Uopfordret anmeldelse
Besvarelse fra iMend Ltd
Hello Claire,
On behalf of iMend, we sincerely apologise for this inconvenience.
We will definitely flagged your technician about this so this issue will not happen again.
We are now investigating this report and rest assured that this will be handled accordingly.
This issue will be escalated as the technician has failed to follow the right process.
Please just disregard the Payment Form you have received as this job was cancelled.
Again, we are sorry for this trouble.
Kindest Regards,
Michelle
0333 014 4262
hello@imend.com
Besvarelse fra iMend Ltd
Hello Shar,
It is great to know that you liked our service.
Thank you for booking with us!
Cheers! ☺
iMend.com Team
Very good company
Very good company. Great price, prompt and hassle free. Well packed on return and phones working as new 😊
10. juli 2019
Uopfordret anmeldelse
Besvarelse fra iMend Ltd
Hi Jess,
Fab day to you!
Really appreciate your review.
Our teams work hand in hand to always provide a seamless repair experience for you.
We also ensure our price points to be always at a competitive edge.
This makes our customers happy and our business thriving!
Cheers! ☺
iMend.com Team
First time of use and very impressed.
The first time I have used iMend and I was very impressed. The ordering process was easy. Then very quickly (within around 30 minutes) had confirmation of the order and also spoke to the technician to arrange a time. On the day had a message warning me he was stuck in traffic and arrived ten minutes late. Battery replaced quickly and checked then paid by card and he was off. Very quick. Very tidy, very pleasant and very well organised. OK you pay a bit (£15.00) for the visit, but that's better than having to do without your phone for several days. I will use again.
10. juli 2019
Uopfordret anmeldelse
Besvarelse fra iMend Ltd
Hi Arthur,
Good day to you and many thanks for this fantastic feedback!
When they say first impression lasts, we take it to heart. And we work hard to take that until your last impression. ☺
All the very best,
iMend.com Team
I would recommend iMend
I have used iMend on about 5 occasions now and each time the service has been quick and well priced.
9. juli 2019
Uopfordret anmeldelse
Besvarelse fra iMend Ltd
Hi Mrs Abethel,
Thanks for being a valued and loyal iMend customer.
Your feedback is a source of inspiration for us to continue doing what we do best - prompt, valuable service!
Cheers,
iMend.com Team
Kept to plan and arrived on-time
Kept to plan and arrived on-time. Very pelased to have phone complete again.
9. juli 2019
Uopfordret anmeldelse
Besvarelse fra iMend Ltd
Hello,
Thank you for leaving a nice review!
We are also very pleased knowing that we made you a satisfied customer.
Thanks for booking with us!
All the best,
iMend.com Team
Besvarelse fra iMend Ltd
Hi Mark,
Fab day to you!
We know how time is essential especially in this modern world.
Hence, our ultimate goal is to provide prompt service always.
All the best,
iMend.com Team
Brilliant
Brilliant, swift service. Nicolae was prompt and friendly. I always use imend, they are the best price I can find and with a service that comes to me it’s perfect. Thank you!
8. juli 2019
Uopfordret anmeldelse
Besvarelse fra iMend Ltd
Hi Anna,
Grateful for the Brilliant feedback!
iTech Nicolae just proves he is one of the best technicians here in iMend.
Please know that our mission is to provide the best repairs and glad that our technicians
are committed in providing what is expected of them.
Thanks for using iMend!!!
All the very best,
iMend.com Team
What a reliable company
What a reliable company Thomas the repair man was so professional and helpful
Trustworthy and reliable company thank you
8. juli 2019
Uopfordret anmeldelse
Besvarelse fra iMend Ltd
Hello Margaret,
What a happy Monday with a great review from you!
iTech Thomas will definitely be glad reading this comment.
Thank you so much for liking our service.
Cheers!
All the very best,
iMend.com Team
Good Outfit!
Very satisfied with very high level of service and communications. Thank you,
8. juli 2019
Uopfordret anmeldelse
Besvarelse fra iMend Ltd
Hello Donald,
Fantastic review from you:)
Surely, this what makes iMend the number one phone repairs in the UK.
Rest assured that we will do our best to maintain the quality of service.
A million thanks!
All the very best,
iMend.com Team
Excellent experience
Excellent experience! Send my phone in because I had a smashed screen and got it back the next day! Absolutely brilliant
8. juli 2019
Uopfordret anmeldelse
Besvarelse fra iMend Ltd
Hello there Cara,
WOW! An Excellent comment for you!
A million thanks for booking with iMend.
All the very best,
iMend.com Team
Excellent service
Excellent service. Very reasonable charges. Replaced battery and fixed speaker. Very quick and fuss free.
8. juli 2019
Uopfordret anmeldelse
Besvarelse fra iMend Ltd
Hi Ted,
We understand that every pence counts.
Hence, we always endeavour at finding effective price points for all your repair needs.
Thanks for this review!
All the very best,
iMend.com Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.