Every time I have a question, I am always supported and given the time to go through things properly. The system itself is straightforward and extremely useful, taking a huge amount of pressure off ou... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Tom was so helpful, kind and patient. I've had nothing but positive experiences with the Customer service team. IGPR is honestly very vital for a GP admin team. It free's up alot of time and i... Se mere
IGPR is extremely helpful to both practices I work at and any time I've needed help they have been able to resolve any issues and get us back up and running. great customer service and great system. T... Se mere
I have always found the customer service fantastic, nothing is too much trouble. Particularly in the early days when I started in this role, I was never made to feel like I was a nuisance which is i... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We are the leading Software and Outsourcing Processor for GDPR compliant Medical Reporting on behalf of Primary Care General Practice. Additionally we are a trusted supplier to the majority of UK Life Insurers, British Military, the Legal Industry and Research Bodies for the request of consented patient medical reports.
Kontaktoplysninger
Storbritannien
- hello@igpr.co.uk
- www.igpr.co.uk
Customer service team was very helpful…
Customer service team was very helpful and quick at solving my problem. Also, very informative making the practice aware of new tools on iGPR.
Fantastic service and Tom is great
Fantastic service and Tom is great! Very intuitive system shaving time off admin by auto redacting and very reliable. Will 100% recommend to any GP practice.
Tom was very polite and helpful and…
Tom was very polite and helpful and got IGPR up and running with EMIS very quickly. The only reason I didn't give the experience a 5 was because the call wait time was very long.
Great customer service!
Great customer service!
We have found iGPR's team really supportive with our recent issue with receiving payments. They took the time to offer detailed support and we have improved the efficiency of the hole process. Thank you!
The igpr system is very easy to use.
The igpr system is very easy to use.
IGPR is very beneficial to our surgery
IGPR is very beneficial to our surgery, it frees up time for the Doctors to treat and see their patients. I have never had any issue with the service, they are very reliable and easy to contact. I have recommended IGPR to other Practice Managers at recent meetings.
My query was dealt with quickly and…
My query was dealt with quickly and professionally. Each step was explained by Tom, he was a star!
Great product with Excellent Customer Service!
Site very user friendly and easy to navigate. Options to conform to the needs of the service you are looking for. Customer service excellent, response time excellent.
Overall provides a more faster efficient service than what we had before.
Always great customer service
Always great customer service with iGPR. Tom particularly today was very thorough with helping me locate a particular report.
Helpful and efficient
Helpful and efficient. Resolved issue quickly and also looked in to a different issue whilst resolving the issue at hand.
Gave great advice and was pleasant on the phone
Very helpful support when contacted…
Very helpful support when contacted today to install system at new site explanation of how to access 2 different IGPR accounts straight forward. The IGPR system is very straight forward to use only negative is not being able to split a completed IGPR report which is a large file which causes issues when trying to send by email
So easy to use and staffs are always so…
So easy to use and staffs are always so lovely and very fast in helping with query
Great product and customer service
Took a while to get through on phone, but as always great customer support, information and helpful with advice. Used iGPR for some years now, no problems, really does help with SARs etc in GP Surgery setting, would recommend.
We have been using of IGPR for nearly 5…
We have been using of IGPR for nearly 5 years now, and I honestly can’t recommend them highly enough. The service they provide is excellent, always thorough, careful, and extremely professional.
IGPR have been a huge support to our practice, especially with reports, and this has saved our team a significant amount of admin time. They really understand the needs of a busy practice and make everything feel much more manageable.
They are also very responsive and reliable. Whenever we have had any questions or issues, they have dealt with them promptly and efficiently, often stepping in to sort things out for us without any fuss. Overall, a brilliant service and a fantastic team to work with. I would absolutely recommend IGPR to any practice looking for dependable and high-quality support.
Faultless Customer Service
Faultless Customer Service! I spoke with Tom and he was so friendly and professional, he fixed the problem within a matter of minutes, very happy with the service provided, thanks again!
We have used iGPR for many years and…
We have used iGPR for many years and the expresience has been great . We have also been using the managed service since it became available for TPP practices and that has helped with the workload management significantly .
To top it all off , the customer service is excellent ( that is if you ever need to contact them)
Great tool to use
Great tool to use, saves a lot of time and the support team are great
The time saved
The time saved, is truly amazing. And the team when you need to get in touch for technical help go above and behind. Especially Tom.
Using iGPR allows us to process our…
Using iGPR allows us to process our reports in an efficient and timely manner. The Support staff are very helpful with any queries - well recommended.
Support
Support from Tom & Ben at Igpr has been very great, they both respond promptly and their knowledge of the system is invaluable.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








