ICAN Wheels Anmeldelser 

I hade some technical questions, ICAN's answers where quick and accurate.
The material it self was a plug and play fit.
The shipment had no issues.

Excellent customer service and great wheels.

The ordering was easy and the delivery was pretty quick considering where it came from. Prices are high though for delivery and parts.

The customer service was fast, knowledgeable, and very helpful. They answered all my technical questions and provided excellent advice before my purchase. Professional communication and great support. Highly recommended!

Great wheels and a highly professional company. The wheels arrived well packaged, and I really appreciated the quality control process and the warranty. I highly recommend ICAN Wheels!

I ordered from the EU warehouse. The delivery was quite quick (7 days), and the package tracking accurate. The packaging was very good, the accessories are perfect. For the first impression, the wheelset is weel built and nice looking.

I can't comment on the quality of the wheels because I have not received them.
The courier company misplaced my package, and ICAN is not doing anything about it. All I am hearing is that we have to wait, and that they understand my feelings.
They customer service was very efficient in persuading me to buy the wheels. However, when a problem happens, they won't offer any real help.

Great service. Item arrived just as described.

Great customer service from Peggy, smooth process.

Wonderful experience ordering ICAN wheels. I had several technical questions about whether the wheels were compatible with my bike, and they were all promptly answered. After I placed the order, they checked in and let me know the status and followed up to check whether the wheels arrived on time. Peggy in particular was fantastic. Highly recommended.

great customer service

Very good and straight forward process! Can absolutely recommend.

Ordered a Graro frameset and one-piece handlebar. I've finished the build and the quality is excellent, no complaints at all. The ordering process was a little confusing - you can't really order online, you have to email them. But the process was quick and easy, and delivery was also faster than expected.

The one problem I had was with custom painting. There's a website where you can design your color scheme and they'll paint the frame to your design. I chose a 2-color scheme with a fade from top to bottom. After the painting was done they sent a photo of the frame, and one of the colors I had picked looked very different on the painted frame - a much darker shade than it appeared in the design tool. The other color I'd picked was fine, however. We questioned this, and ICAN said that the color was correct, and it was because we had asked for the matte finish that the color appeared darker, and they sent a picture of both the matte and gloss finish to compare. Even the gloss finish looked much darker than in the design tool. In the end I had ICAN repaint the frame (at an extra cost of $30) in a single color. The finished painted frame does look great though.

Great communication with support, wheels of high quality

Great wheels...very attractive
Tad louder than I prefer.

Very impressed with my ICAN wheels! Arrived from China to UK with no damage to contents or box. Very nicely made, bladed spokes are noticeable improvement. 5 stars 😀

Top Qualität, hervorragende Arbeit und Ausführung, sehr schnelle Abwicklung und Lieferung.

I have about 100 miles on my Aero IIs on steep, rough roads.
I bought these wheels after seeing positive reviews for ICAN wheels on YouTube. I'm glad I did.
The wheels arrived well ahead of the promised delivery date. The carbon appears perfectly fabricated, with no stray or dry fibers and a consistent finish. They're perfectly true and the bearings roll smoothly. The quality appears to be on par with my two DT Swiss carbon wheelsets, for less than half the cost. Amazing- ICAN claims 1177 gms for the pair, and on my scale, they were 1175 gms (without tape). I've had a couple of email exchanges with Peggy at ICAN and she's always answered within one day.
As I mentioned, I've knocked these around on some pretty rough roads, and so far, no issues.
It remains to be seen how well these hold up over the long haul, but so far, I'm amazed at the performance/price ratio.

Excellent product and communication. Packaging was top notch. A very reputable company.

Fast shipping, good customer service, quality goods. Would order again!