HumphriesshoesAnmeldelser 

This review is 10 days late as I was away.
Humphries. What a cracking find. Excellent and comfortable shoes, reasonably priced (as it happened, mine were discounted) and great service. I had to return my first delivery for a different size - no error on their part - I just needed to size up. The exchange was dealt with very proficiently. The packaging both times was smart and neat - not at all like the ‘thrown in a bag’ sort of delivery that’s so prevalent these days. The bag itself was tough and serviceable.
I’ve been delighted with the service from this company - and now I have the correct size, I’m delighted with the product too.
I shall certainly be including this shop (top of the list) in any search for more shoes. Thank you Humphries.

Fabulous, efficient company. Easy to order. Quick delivery & packaged well. Excellent quality shoes on all the occasions I have used Humphries & will do so again

Excellent shoe shop with quick delivery and great prices.

Super fast delivery and well packaged, easy to use website and perfect quality product. Great to see a family run business doing well!

Fantastic service from this firm. We ordered two pairs of Kizik at an unbeatable price one we returned for a smaller size. This was done at no charge in double quick time. Definitely our go-to firm in future - thank you.

I have used this company and couple of times now and I don't have any complaints at all apart from maybe they should do klarna or PayPal. Excellent delivery and shoes are fabulous!

I went into Humphries shop in Redditch today hoping to buy a pair of Paula Urban sandals. I needed them today! They hadn't got them in Redditch but did have them in other stores. I was delighted to be offered a special delivery from the warehouse. Excellent customer service - delivered by all involved...less than 15 minutes later. Thank you. X

Excellent customer service! Requested an exchange, the customer service team was really helpful and quick reply.

Excellent website , ordering more than easy, slippers arrived when stated. No hitches anywhere. Brilliant .

Excellent retailer! Shoes were faulty and replaced them no fuss. Great customer service and turn around of replacement shoes was quick.

To be able to trade online you need a properly functioning website!

Not used this company before and won't again. Very difficult to actually use them to buy. I ordered an item which claimed everything had gonethrough in the ordering. Email received which said items were on their way. In reality there wasn't the stock available. Very amateur. Will take my business elsewhere. You might find it an idea too.

A Good news story. Very helpful. Dealt well with a problem.
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A pair of what appeared to be excellent shoes (very comfortable in the store etc.) - soon showed unacceptable wear on the soles - will be returned to the manufacturer.

Ease of ordering speed of delivery and cost what a wonderful experience. Well done to all of you

I ordered shoes that were dispatched by Humphries to Royal Mail but never received by Royal Mail for onward delivery to me. I requested a refund as this was an issue at Humphries end. Humphries refused a refund saying that if the shoes turned up I would keep them and the refund. Disgusting customer service. Will never shop here again. Untrustworthy company taking innocent customers money and not providing goods.

I've ordered from Humphries shoes many times and never been disappointed. My recent order only yesterday, lovely Caprice leather ankle boots, already arrived and i'm so pleased with them! Great website, great service, great quality and great prices! Highly recommend!

I found Humphries by chance looking online. Big selection of Gola trainers at a great sale price. Good quality, well packed and quick delivery. So pleased they’re a long established UK company and will definitely order from them again.

I bought some wellies and after a few wears it was apparent they were faulty. I contacted the customer service and they were outstanding. Sorted the issue out professionally and swiftly. A pleasure to deal with. Thank you very much.

I ordered a pair of Pikolino boots which arrived very quickly I decided to ask for an exchange and returned them for a different colour the service was amazing they even reserved the colour I wanted just in case they sold out before mine were received back to them the boots are lovely and very comfortable this is my second pair and I can say they are the best boots I have ever worn

Fast delivery, great (sale) price on some boots I wanted, well packaged. Would highly recommend