No option for return or exchange. Non existant costumer service.
Ordered a pair of swim trunks, too big. Need to exchange. No option on their website. Have emailed them 3 times over the past 2 1/2 months and have gotten no response.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ordered a pair of swim trunks, too big. Need to exchange. No option on their website. Have emailed them 3 times over the past 2 1/2 months and have gotten no response.
There are no physical locations to try on items and sizing is extremely finicky. They have policies in place that will NOT allow you to get a refund through your original payment method and can only get "in store credit". This makes buying swimwear a huge gamble as there is no way to try it on to see if it works for you and no way to get any of your money back if it doesn't.
The sizing is also extremely limited for most items so if you're wanting to return something and try a different size you may end up waiting ages for it to be restocked in your size if it happens at all.
Ridiculous shipping delays. Literally months. Then when you complain or are seeking compensation they refuse to be accountable and refuse refunds. They literally told me to WAIT. The vacation already passed
I’ve ordered many products from this company in the past and have always loved them. Recently, I placed an order for two of the same item, and they did not fit. It was not an issue of size, but an issue with the product being made in a way that did not do what it was designed to do for me. I tried one on and knew it was an immediate no. I tried to get a refund (because on the product, it says they offer 30 days for return), but I was told I could only exchange. Another size would not fit me, and I had no want or need for another one of their products, especially after my disappointment with this one. Despite the fact that one of the items never left the sealed package, I told it was unhygienic for me to return it. I am extremely disappointed. If anyone from the brand sees this, please add adjustable straps to the compression swim top, or at least let me send it back when it doesn’t do the one thing the product is for.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.