Records were in good condition and as described although they were very dusty and could have done with a wipe before being packaged for delivery. Nothing that 5 seconds with a micro fibre cloth wouldn... Se mere
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Se, hvad kunderne siger
Top quality choices and quick turnaround. Love the feature of being able to hear a snippet of a track before deciding to purchase, helps me find what I’m looking for quicker and introduce me to some... Se mere
10/10: Flawless order processing, got them all 19 vinyl in five days 7/10: Even when sticker said Disc I, you guys delivered me Disc 2 from Attica feat Kirsty Hoiles 'Cyber Girl'. Hopefully Disc I... Se mere
VG+ record was at their admission a G+ record - it wasn't even that. Second record not up to par either, maybe a little better. Refund sorted so not all ruined, but really grading needs to be much,... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
After over thirty years in business Hard To Find Records remains a trusted source for vinyl records. During this time our passion for excellent customer service (rivalled only by our passion for music!) has remained central to what we do. This is reflected in our exceptional feedback and review scores. Our UK based warehouse is located in Birmingham’s city centre and from there we ship all over the world. We ship our sturdy, tested, environmentally friendly parcels with reliable and trusted courier companies. Our UK shipping rates remain extremely competitive and all international shipments are trackable with free insurance covering you against loss or damage. We have about a quarter of a million vinyl records on our shelves, some of which you won’t find anywhere else. Our team of friendly and knowledgeable staff is happy to help you with any music related questions or order related requests. We have professional DJs, experienced producers and audiophiles on hand. You can contact us during our opening hours by phone or email. And if you ever decide to sell your vinyl collection, we can even buy your records back from you. We purchase collections of nearly any size or genre with competitive prices paid.
Kontaktoplysninger
30 Hall Street, B18 6BS, Birmingham, Storbritannien
- 0121 236 3685
- sales@htfr.com
- www.htfr.com
4,5
Fremragende
156 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 40 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Absolutely great
Absolutely great, Vinyl and cover in great condition. Wish I had kept this album when I got it when it was released. Cheers guys brought back some good memories.
29. maj 2026
Uopfordret anmeldelse
Seamless process and super fast…
Seamless process and super fast shipping. Records were all in great condition and clean, always a very positive experience whenever I order from these guys.
1. juni 2026
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Received my album on scheduled date
Received my album on scheduled date , well packaged.
29. maj 2026
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My order was processed and sent within…
My order was processed and sent within 2 hours. Ridiculously quick service. Haven’t received parcel yet as overseas delivery so can’t comment on product but can see it’s on its merry way.
22. maj 2026
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Great service
Great service, Rapid delivery. Great communication. Sorted out a issue promptly. Recommended seller ***** would 100% buy from again. Thank you
20. maj 2026
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Hello 👋 first time user of HTFR.think…
Hello 👋 first time user of HTFR.think they are in Birmingham very good service will be trying to find the shop to make more purchases.. very happy with service well recommended 100% approved by me and im hard to please 🙏 lol
12. maj 2026
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HTFR…
This in my opinion is the Best Music Store in the whole country. They sell absolutely loads of Music related items. Great selection of Vinyl Records. Brilliant Reliable Service. Best online. ⭐⭐⭐⭐⭐❤️❤️❤️❤️❤️🎶🎶🎶🎶🎶
23. maj 2026
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Great record and thank you…although can…
Great record and thank you…although can I ask that you don’t place pricing stickers on both sleeve and record like you do as both were extremely difficult to remove and both have left marks as well as affected the print
21. maj 2026
Uopfordret anmeldelse
ALWAYS CHECK HTFR FIRST!
Delivery service is unmatched from the time you order till the time you receive is as good as it gets, and i'm in Australia.
The packing and quality of the used records is excellent. Good to see some quality used 12" vinyl pouring in!
21. maj 2026
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I found the Lp I was looking for
I found the Lp I was looking for
With no jumps or scratches
Good delivery time
And easy web site
4. maj 2026
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I haven't shopped at HTFR for years
I haven't shopped at HTFR for years. Ordered a 12" at very good price, couldn't find the link on there website to track my parcel, the vinyl was quite dusty when received but overall was in VG condition.
5. maj 2026
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Bought David Bowie's Diamond Dogs
Bought David Bowie's Diamond Dogs. They stuck a sticker across it that rips the sleeve if I try to remove it. The Royal Mail just stuck it behind a plant pot in the front garden. Didn't ring the bell to tell us they had arrived. No note or email to tell us it had arrived. I sent an email asking where it was. No reply. Record got soaked. Pretty poor service all round, I'd say. A real 'couldn't care less' attitude. Hard to find? Hard to like.
17. maj 2026
Uopfordret anmeldelse
Besvarelse fra Hard To Find Records
We're sorry to hear that you were disappointed with your experience.
We use easy-peel stickers on all of our stock specifically to minimise any risk of damage to sleeves, although we appreciate that collectors can be particularly sensitive about packaging and presentation.
With regard to the delivery, Royal Mail is responsible for the final delivery and any safe-place decisions made by the postman. Unfortunately, we have no control over where parcels are left once they are out for delivery. We completely understand how frustrating it would be if an item was left exposed to the weather.
We would also like to clarify that your email was received over the weekend when we were closed. We responded on the Monday morning, shortly before we opened, requesting photographs of the damage so that we could investigate and assist further. As we did not receive a reply, we were unable to progress the matter.
We always aim to provide excellent customer service and resolve any genuine issues wherever possible.
The largest selection of vinyl on the…
The largest selection of vinyl on the planet!!! Competitively priced and great quality. Shipping is very fast. Truly buy with confidence.
11. maj 2026
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Never had an issue yet with HTFR
Never had an issue yet with HTFR, all records bought are always as stated, play perfectly, arrive quickly and are well packaged, so as always it a 10/10 from me.
13. maj 2026
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The best, Top Shelf Service!!
The best! Rapid fast delivery over the board and clean records as always!
11. maj 2026
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I've always been into HTFR
I've always been into HTFR. Ordered a 12" at good price. But the Vinyl was dirty & moldy from previous owners fingerprints, I'm guessing. I know it was secondhand, but it would be nice to receive it clean.
28. april 2026
Uopfordret anmeldelse
amazingly efficient
amazingly efficient. Placing the order to delivery to the carrier was done in under a day. on top of an amazing selection.
5. maj 2026
Uopfordret anmeldelse
Excellent service once again
Excellent service once again, well packed and quality records
8. maj 2026
Uopfordret anmeldelse
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