A big thank you to Emma at your Workington branch who helped our charity to select a kitchen that met our needs within a strict budget. She took the time to show us all the elements that would be req... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 11, New Yard, Clay Flats Industrial Estate, CA14 3YE Cumbria, North West, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
*ISSUES NOW RESOLVED WITH STORE MANAGER (LIAM) Ordered 2 lengths of kitchen worktop, got an email a week later to say items are ready to collect so went to collect a day later. Was given a ticket to t... Se mere
Virksomheden har svaret
The members of staff at the Workington branch, named Shaun and Shannon have been absolutely excellent and efficient, each time somethings not in stock or there has been a mix up etc. They have ressol... Se mere
Virksomheden har svaret
Howdens have been nothing but excellent and so helpful. I cannot rate them highly enough.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The UK's No. 1 Trade Kitchen Supplier.
The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.
Skrevet af virksomheden
- 'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
- Available Through the Trade
- Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
- Click & Collect
- Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
- Howdens Expo
- Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
- Fitted Kitchens
- Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
- Joinery
- Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
- Fitted Bedrooms
- Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
- Template & Fit
- Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.
Kontaktoplysninger
Unit 11, New Yard, Clay Flats Industrial Estate, CA14 3YE, Cumbria, North West, Storbritannien
- 01900 63296
4,7
Fremragende
85 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Poor service
Poor service. I was promised a call back the same day, the next day when I called again there was no apology and still no answer for my query. I feel that they are scrimping on quality. I have had Howdens kitchen cabinets before but the latest order was not the same. Definitely won't be using them again
7. december 2022
Uopfordret anmeldelse
Besvarelse fra Howdens - Workington
Thank you for your feedback, Clare. We have been advised by the Workington depot that this matter has already been discussed with you previously. If you would like to discuss this further, please contact Customer Services directly.
Excellent service both ordering and…
Excellent service both ordering and delivery. Recommended
1. december 2022
Besvarelse fra Howdens - Workington
Hello, Thanks for reviewing our Howdens – Workington depot. Have a lovely day! Tash.
fantastic customer service
fantastic customer service, very welcoming and all the staff make it worthwhile.
24. oktober 2022
Besvarelse fra Howdens - Workington
Hello, Thanks for reviewing our Howdens - Workington depot. Have a lovely day! Tash.
Extremely helpful ad knowledgeable
Extremely helpful ad knowledgeable, Cory explained the benefits of the different work surfaces, as one was relatively new he said they hadn't had much feedback on it long-term properties, which helped us make our decision I would fully recommend using howdens for all future kitchen requirements
24. oktober 2022
Besvarelse fra Howdens - Workington
Hello, Thanks for leaving this 5 star review for the Howdens - Workington depot! Take care and have a lovely day, Tash.
Excellent Customer Service
What a fantastic experience purchasing our dream kitchen from Howdens was and it was all thanks to Stevie.
Stevie couldn’t have been more helpful, he listened to what was important to use and took what we said and turned it into a reality. All his suggestions complimented what we already wanted but just made them that bit better and more functional.
He was never pushy and never once made us feel like we had to rush to put a deposit down or make a commitment there and then!
Would highly recommend buying from them.
22. oktober 2022
Uopfordret anmeldelse
Besvarelse fra Howdens - Workington
Hi, Thanks for reviewing our Howdens - Workington depot. Take care and have a lovely day, Tash.
Besvarelse fra Howdens - Workington
Hello, Thanks for reviewing our Howdens - Workington depot. Have a lovely day! Tash.
Besvarelse fra Howdens - Workington
Good afternoon, Thanks for reviewing our Howdens – Workington depot. Have a lovely day! Tash.
As always friendly and professional and…
As always friendly and professional and a good price 👍🏻😅
4. august 2022
Besvarelse fra Howdens - Workington
Hi there Mike, Thanks for leaving this positive review. Have a lovely day! Tash.
Very helpful and friendly
8. juni 2022
Besvarelse fra Howdens - Workington
Hi there Nigel, Thanks for leaving this positive review. All the best, Tash.
Brilliant Team
The customer care at Howden's Workington is always superb and the staff really go out of their way to ensure a great customer experience. Big thank you to Jack who helped us achieve our dream kitchen.
23. maj 2022
Uopfordret anmeldelse
Besvarelse fra Howdens - Workington
Good afternoon, Thanks for reviewing our Howdens – Workington depot. Have a lovely day! Tash.
Excellent service
11. maj 2022
Besvarelse fra Howdens - Workington
Good morning, Thanks for leaving this positive review Have a great day, Tash.
Friendly staff at both the Workington…
Friendly staff at both the Workington and Gateshead branches.
Prices can vary from branch to branch
Prices for off the shelf items are available on line by logging into your account.
7. maj 2022
Besvarelse fra Howdens - Workington
Good afternoon Howard. Depots manage pricing themselves, however, you can view your confidential trade prices on our website by logging in to your online account management area here: https://www.howdens.com/log-in-register. If you're not already registered, signing up is quick and easy! All the best
Staff are always helpful
27. april 2022
Besvarelse fra Howdens - Workington
Good afternoon, Thanks for leaving this positive review. Have a great day, Tash.
Why can't I put 0 stars?
Why can't I put 0 stars?! I absolutely would not recommend ever buying anything from Howdens. I ordered my kitchen in October 2021 and it is now April 2022, I am still having issues with missing items. We have a delivery almost weekly where they drop off incorrect items, miss items off the orders, drop off damaged items. I do not know how this business is sustainable. The delivery costs to my address must be through the roof, even the delivery drivers laugh at how often they come. Howdens provided me with 19 doors as ordered but not enough architrave and are blaming me for not knowing that there was an incorrect amount of architrave per door (I did not order the amounts nor know anything about how much per door). Items I was under the impression were paid for last year had not been included on my invoice until delivery 6 months later and now I have been landed with a large bill - 6 months ago I ordered during a sale.
12. april 2022
Uopfordret anmeldelse
Besvarelse fra Howdens - Workington
Thank you for bringing this matter to our attention, Siobhan. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com. All the best
Adam sold us a kitchen for the gym
Adam sold us a kitchen for the gym, very professional, polite and hard working, Thankyou for all your help :)
16. marts 2022
Uopfordret anmeldelse
Besvarelse fra Howdens - Workington
Hi there Megan, Thanks for reviewing our Howdens – Workington depot. All the best, Tash.
Top quality kitchen design and service
Really pleased with our high quality kitchen. Stevie the designer at workington branch was brilliant throughout and created a plan which was exactky what we wanted. Top service throughout, and hassle free especially when a faulty part needed exchanged
16. marts 2022
Uopfordret anmeldelse
Besvarelse fra Howdens - Workington
Hi Paul, Thanks for reviewing our Howdens – Workington depot. It's great to read your comments. All the best, Tash.
Great service
Always fantastic and helpful service from the team at workington. I've had a number of kitchens supplied over the past few years and always had good reviews off my customers who have happy with the service especially the knowledge and attention to detail from the design team
Highly recommended if you are after kitchens or any other joinery
16. marts 2022
Uopfordret anmeldelse
Besvarelse fra Howdens - Workington
Hi there Andrew, Thanks for reviewing our Howdens – Workington depot. It's great to hear that you had such a positive experience. All the best, Tash.
The customer service from howdens is…
The customer service from howdens is outstanding and they do everything they can to help and make things as seamless as possible and adam rumney is the star of the bunch. He's very friendly and is very experienced in dealing with customers.
16. marts 2022
Uopfordret anmeldelse
Besvarelse fra Howdens - Workington
Hi Kyle, Thanks for reviewing our Howdens – Workington depot. It's great to read your comments. Best wishes, Tash
From an accounts point of view
From an accounts point of view, I do not pay invoice's until I am chased for payment. Many times, the invoice will say a due date, but was actually paid at the point of sale. When I called to ask why this is the case, the customer service assistant said it was a frequent issue.
Your statements are also very difficult to understand. Therefore to ensure I don't pay you in error, I only pay when chased for an invoice.
12. marts 2022
Besvarelse fra Howdens - Workington
Thank you for your feedback. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com. All the best
Setting up the trade account was not as…
Setting up the trade account was not as easy as it should have been. Told to produce wrong document so delayed by 3 days.
9. februar 2022
Besvarelse fra Howdens - Workington
Thank you for bringing this matter to our attention, Mark. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com. Best wishes, Tash
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