The staff are courteous, knowledgeable and friendly. I did notice that some of your products are not as competitive as they use to.
Virksomheden har svaret

16 Harvey Reeves Road, St. James Mill Road, Northampton, NN5 5JR Northamptonshire, East Midlands, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
The staff are courteous, knowledgeable and friendly. I did notice that some of your products are not as competitive as they use to.
Virksomheden har svaret
What a fabulous visit to Northampton showroom. Maxine and her team were amazing.an all round brilliant experience helping to make big decisions much easier. You really looked after us abs we have a... Se mere
Virksomheden har svaret
I recently purchased a kitchen from the Northampton branch (Harvey Reeves Road) and had very pleasant experience. Chris Roberts came up with a fantastic design for the utility room which created... Se mere
Virksomheden har svaret
Went to Howdens on the recommendation of a few people and seeing their kitchens, which are beautiful. Chris is an absolute credit to the company. Really helpful and creative with ideas and honest as w... Se mere
Virksomheden har svaret
The UK's No. 1 Trade Kitchen Supplier.
Skrevet af virksomheden
16 Harvey Reeves Road, St. James Mill Road, Northampton, NN5 5JR, Northamptonshire, East Midlands, Storbritannien
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The staff are courteous, knowledgeable and friendly. I did notice that some of your products are not as competitive as they use to.

Besvarelse fra Howdens - Northampton

Besvarelse fra Howdens - Northampton

Besvarelse fra Howdens - Northampton
As always easy to work and communicate with, helped with organising the Clients request and appliance preference's along with price matching other suppliers of the same products which helped persuade the client to agree placing the order, awaiting delivery before fitting now.

Besvarelse fra Howdens - Northampton
What a fabulous visit to Northampton showroom.
Maxine and her team were amazing.an all round brilliant experience helping to make big decisions much easier. You really looked after us abs we have a design appointment tomorrow.
Please pass my thanks on to Maxine and all her team working Saturday! They all worked so hard.

Besvarelse fra Howdens - Northampton
Organised and polite easy to work with spot on

Besvarelse fra Howdens - Northampton
Had a very good customer service when I visited the Northampton branch

Besvarelse fra Howdens - Northampton

Besvarelse fra Howdens - Northampton
Very helpful staff specially Carla, who designed the kitchen and guided me to the purchasing and delivery date. The delivery driver was very helpful as I could not lift some heavy items.

Besvarelse fra Howdens - Northampton
Shaun made the whole process very easy . He gave me some good ideas listened to what I needed for my kitchen . He suggested little touches I had not thought of . He suggested i went to the showroom in Raunds which was very useful .
I am delighted with my completed kitchen . Great service glad I went with Howdens . Good value for money

Besvarelse fra Howdens - Northampton
If I could give zero stars, I would. My partner ordered a kitchen from Howden’s Northampton, including delivery, expecting a professional service. Instead, they outsourced the delivery to a reckless third-party driver, which led to an absolute disaster.
• The driver miss-fuelled his vehicle and then appears to have dumped the contaminated fuel over the garden and onto the public road, causing an emergency services response.
• He then backed into a wall, knocking it down, and reversed into the carport, causing further damage.
• The delivery van was dirty, poorly maintained, had a smashed front headlight, and an unreadable front number plate—a neighbour even thought it was suspicious activity!
To make matters worse, Howden’s refuses to take responsibility, despite the fact that they arranged the delivery. They told us to take it up with the transport company they hired, washing their hands of the whole situation.
This level of service is completely unacceptable. We previously used Wren and had a perfect, professional experience with their own branded commercial vehicles. Howden’s, on the other hand, showed zero accountability and used an unreliable, unprofessional third-party service.
We will be taking legal action, but I strongly advise anyone considering Howden’s to think twice before ordering from them—especially if you need delivery!
To reply ,
Details provided to the email address with plenty of photos.

Besvarelse fra Howdens - Northampton
Every time I visit Howdens at Harvey reeves road the staff are so welcoming, helpful and they always sort me out with no problems

Besvarelse fra Howdens - Northampton
I have recently had a Howdens Kitchen fitted. Howdens 'Do Not' fit kitchens, You have to find your own fitter or use an independent fitter that they can supply details. Although Howdens supply a quality product, I am not totally satisfied, Howdens did not supply enough worktop edging to complete the job so I had to purchase extra at the cost to me of £50, Which I was not happy about after spending over £11,000 on my kitchen. To cap it all Howdens had the audacity to charge me £100 delivery charge on my kitchen units, The first cost on my bill. Although Howdens supply quality units I would seriously consider other suppliers in the future.

Besvarelse fra Howdens - Northampton
Service is excellent and good quality products.

Besvarelse fra Howdens - Northampton
When ever we use Howdens St James Northampton we have always found the staff to be polite and always very helpful.

Besvarelse fra Howdens - Northampton
From visiting the Expo in Raunds to Shaun at St James depot were brilliant and speaking with Shaun over a few months, with having a few changes along the way to the delivery on the day of fitting. All staff were professional and also very knowledgeable of the products. Definitely A+ and 5*s for all.

Besvarelse fra Howdens - Northampton
Credit control department rude and extremely unprofessional. I think they could benefit from customer service training

Besvarelse fra Howdens - Northampton
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.