The team at Merthyr Howdens are fantastic, They all have profound knowledge in the industry this makes it much easier for the installers. I had a survey done by Abi she was fantastic from start... Se mere
Virksomheden har svaret

Unit 28, Pant Industrial Estate, Dowlais, CF48 2SR Mid Glamorgan, Wales & West, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
The team at Merthyr Howdens are fantastic, They all have profound knowledge in the industry this makes it much easier for the installers. I had a survey done by Abi she was fantastic from start... Se mere
Virksomheden har svaret
I’d highly recommend Howdens, Merthyr Tydfil Branch. We recently purchased a kitchen from them, the service throughout was outstanding and Nadine the branch manager was amazing. Nadine listened and u... Se mere
Virksomheden har svaret
Howdens Merthyr Tydfil Great experience again and credit where it's due, my supervisor forgot to book a survey whilst I was away, we needed a survey to be able to get client sign off. The Manager,... Se mere
Virksomheden har svaret
The staff are always hekpful and friendly at Howdens in Merthyr Tydfil. Nothing ever too much trouble. A pleasure to shop there…always.
Virksomheden har svaret
The UK's No. 1 Trade Kitchen Supplier.
Skrevet af virksomheden
Unit 28, Pant Industrial Estate, Dowlais, CF48 2SR, Mid Glamorgan, Wales & West, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Following the purchase of several kitchens over the last 10 years. Decided it was time to purchase a new bespoke kitchen for our home. The manager Nadine designed the kitchen. The kitchen is outstanding!! The counter staff Alex, Caitlin, Lucy and Colin in the warehouse were always courteous and very knowledgable. Would highly recommend the Merthyr Tydfil Branch.

Besvarelse fra Howdens - Merthyr Tydfil
After dealing with Howdens Merthyr for years for customers kitchens , I decided it was my time to buy a kitchen for my own home and the service I had was absolutely outstanding the whole team always look after me. Had no issues at all. always a pleasure to deal with ,thank you very much again massively appreciated! Looking forward to continue doing business with you 👍

Besvarelse fra Howdens - Merthyr Tydfil
Amazing team at howdens Merthyr,nothings ever to much for them,couldn't recommend anymore

Besvarelse fra Howdens - Merthyr Tydfil
Brilliant team they’re always polite, smiling and happy to help and always go out of their way to help you when you need it !

Besvarelse fra Howdens - Merthyr Tydfil
Went to Howdens for a quote on a kitchen, Caitlin was very professional and very helpful, she pointed us to the correct department she is very knowledgeable and gave us great advice and ideas! Thankyou for all your help 100% recommend

Besvarelse fra Howdens - Merthyr Tydfil
Amazing customer service, always a smile on Caitlin’s face, greets me with respect and always looks after me the full team at Howdens merthyr Amazing job

Besvarelse fra Howdens - Merthyr Tydfil
All staff are amazing at Howdens Merthyr! good prices and top quality! Always fast on getting stock in when i need it.Always willing to help ,stock always spot on never get any problems, competitive with price👌🏼

Besvarelse fra Howdens - Merthyr Tydfil
Your website states 'expert' customer service! What a joke.
Our contractor fitted a new Lamona single oven 4 months ago - stopped working christmas day. 3 weeks on - no resolution, no goodwill offer for the inconvenience of a ruined christmas & new year - which has caused great upset & anxiety. No empathy! Management are clearly more concerned about their P&L instead of what is morally & ethically right for the customer. Very unprofessional! Lamona is not good quality at all.

Besvarelse fra Howdens - Merthyr Tydfil
The team in Howdens Merthyr cannot do enough for our new business. They are always very helpful and go out of their way to make our jobs easier. We would never use any other Howdens!

Besvarelse fra Howdens - Merthyr Tydfil
Bought a pantry cupboard 18 months ago as part of a new kitchen. Already broken, the fittings holding the cupboard to the drawers has failed. Paid thousands just for the cupboard! Was told by Howdens salesman that it cost so much because of the quality 🤣 Told by Howdens that it's my fault for keeping empty jam jars in the drawer. I have always kept empty jars in the drawers of other kitchens.
I am beyond disappointed.

Besvarelse fra Howdens - Merthyr Tydfil
Very helpful team, pleasant people to deal with. Can always count on the team at Merthyr to look after us.

Besvarelse fra Howdens - Merthyr Tydfil
Lovely customer service easy to contact and will sort any isues conveniently.

Besvarelse fra Howdens - Merthyr Tydfil

Besvarelse fra Howdens - Merthyr Tydfil
Kitchen seems good quality, but the designer for the second time messed up the order. So on the fit day there was so many errors that hours and hours were wasted in the phone and driving around the city to various depots picking up missing parts,

Besvarelse fra Howdens - Merthyr Tydfil
What a company of incompetent people and misinformation givers. The kitchen designer over 20years experience, mis-measured my kitchen, designed a kitchen with no work-surface. Put 2 x 300mm units to fit in a 600mm space??? Didn't add some of the things I asked for, a bonus item was charged for. It's like a secret society trying to get a price from them. Ordered over 8 weeks ago, paid for 4weeks ago, delivery date today still items missing. Not a company I would use again.

Besvarelse fra Howdens - Merthyr Tydfil
I've been waiting months for an email to confirm that the cost of fitting a new worktop as the original work top provide to be defective and it has been investigated by your company and they have told me they will pay for the cost of refitting. The Merthyr Tydfil branch have yet to email or past the conformation to me and this has gone on for at least 7 months. Which as a customer I find unacceptable. I'm looking forward to hearing the reason for this delay on sending an email?

Besvarelse fra Howdens - Merthyr Tydfil

Besvarelse fra Howdens - Merthyr Tydfil
The headline poor customer service-rectified is regarding an unflattering initial review complaining about our whole experience with Howdens Merthyr Tydfil and customer service in particular.
Now under new management and from my recent experience the new manager appears to have a genuine interest in customer satisfaction.
Our complaints were taken seriously and rectified where possible.

Besvarelse fra Howdens - Merthyr Tydfil
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