I recently received a phone call updating me on my business account, which I had forgotten was up for renewal at end of January 2026. The service from the Lichfield branch was second to none.
Virksomheden har svaret

Units 3 & 4, Prospect Drive, Britannia Enterprise Park, WS14 9UX Staffordshire, Wales & West, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I recently received a phone call updating me on my business account, which I had forgotten was up for renewal at end of January 2026. The service from the Lichfield branch was second to none.
Virksomheden har svaret
From the moment you walk through the door at Lichfield Howdens you are welcomed by a fantastic team, who really care. A special mention to Georgia who has been awesome - she has brilliant customer ser... Se mere
Virksomheden har svaret
A small job just before Christmas was supplied again by Howdens Lichfield, they got materials in within perfect timing for me to complete a food preparation area in time for Christmas. The materials... Se mere
Virksomheden har svaret
Staff were very helpful to me as I only have irregular orders and they have a good knowledge of the stock and can offer helpful advice. Very efficient service, goods were delivered within a week of p... Se mere
Virksomheden har svaret
The UK's No. 1 Trade Kitchen Supplier.
Skrevet af virksomheden
Units 3 & 4, Prospect Drive, Britannia Enterprise Park, WS14 9UX, Staffordshire, Wales & West, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Our Kitchen was fitted on December 16th 2022 by a very respectul fitter. However the kitchen face panels that we have are too small and leaving massive gaps where you could fit TWO £2 coins in the gap. Our fitter tried moving the face panels but the gap just moves to the other side. This concludes it is the face panels are too small.
We complained about this issue to Howdens on December 18th when we noticed it quite early on. Since then in early January 2023 we have provided photos and other details multiple times to Howdens. There has been over 10 emails and phones calls combined and even had some one check the problem themself too. Overall we are now Mid March 2023 and after speaking to the Lichfield manager just, she believed that this issue had been resolved by her colleague.
To continue this saga, the manager has just asked me for more meaurements again. This problems seems like it is never going to end.
At this point I just want my money back and I will get new Face fronts from somewhere else. I don't want replacements if they are offered after this bad experience.
VERY VERY Dissapointed in Howdens quality and Lichfields bad customer service - avoid!

Besvarelse fra Howdens - Lichfield
Great service from Zach in the kitchen team at Lichfield. Very knowledgeable and helpful.

Besvarelse fra Howdens - Lichfield

Besvarelse fra Howdens - Lichfield
One of my main reasons for purchasing my kitchen from Howdens was the good things I'd heard about the after sales service and given this is such a large investment was a significant consideration in my decision.
3+ years after ordering my kitchen I've recently had an issue with the boiling tap. I called the Lichfield branch and spoke to Becki who helped configure, design and price my kitchen originally and even though she could have said the unit was out of warranty she went out of her way to help making calls to the manufacturers and sending me documents and follow-up emails to help me resolve the issue.
I want to thank Becki and her team who have always provided great support over the period I've been a customer, your efforts of going above and beyond are highly appreciated!

Besvarelse fra Howdens - Lichfield
Good to great products, but all the staff @ Lichfield branch are the dogs b#ll€x & go out of their way to give great service, nice people too 😁👍

Besvarelse fra Howdens - Lichfield
Absolute joke
Promised goods on day goods never turned up
You make a call to see where they are and you are spoken to as if you are at fault
What am I supposed to tell my customers when the goods can’t be fitted on the day we arrange so they have to take further time off and I stand about not getting paid

Besvarelse fra Howdens - Lichfield
Great products at great prices and staff really helpful and professional

Besvarelse fra Howdens - Lichfield
Well, The service that I received from my local branch and from my rep has been great. I'm still to take delivery of the kitchen but that is because I have asked them to not to deliver yet.
The problem is that since opening my account I have been bombarded with upto 4 'promotional emails' a day! I tried to cancel the emails but the greedy (insert your own expletives) have set it up that you have to text a premium number in order to so.

Besvarelse fra Howdens - Lichfield
A great range of kitchens to suit your budget ,staff were brilliant and really helpful.

Besvarelse fra Howdens - Lichfield
Well what can I say the whole team at Howdens Lichfield are very efficient and so helpful. Zach designed our kitchen and it was just what we wanted in every way, he arranged delivery that arrived on time and supplied everything we needed. His help was unlimited and showed his dedication to his job. Can not recommend them enough. Brilliant

Besvarelse fra Howdens - Lichfield
Went to the Lichfield branch on 2 occasions for hand rail and base rails asked for 5 got 1 of each.the following day went again asked for spindles 32 only got 5,I will never go there again a waste of time, stock control is a joke, this has now cost me an extra days work

Besvarelse fra Howdens - Lichfield
Great, they had what I needed and something that I had been looking for as well

Besvarelse fra Howdens - Lichfield

Besvarelse fra Howdens - Lichfield
Howdens have been incredibly patient and helpful whilst designing our kitchen. They have taken all the stress out of the design process and their sales and customer service has been outstanding. Can't recommend enough!

Besvarelse fra Howdens - Lichfield
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.