Excellent Service as always by office staff and the warehouse staff. Always polite and friendly. Really great to work alongside. Really prompt with rectifying any problems, missing/damaged items or ev... Se mere
Virksomheden har svaret

Units 8 - 15, Longhill Industrial Estate, Greatham Street, TS25 1PU Hartlepool, North East, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Excellent Service as always by office staff and the warehouse staff. Always polite and friendly. Really great to work alongside. Really prompt with rectifying any problems, missing/damaged items or ev... Se mere
Virksomheden har svaret
All good, from ordering at the counter to collecting in the warehouse. Everybody very pleasant and knowledgeable with regards to what I needed. Plus the materials are great quality to work with no... Se mere
Virksomheden har svaret
Howdens in Hartlepool - wouldn’t go anywhere else, staff are very helpful, and always smiling, especially Shelby. She is super helpful and knowledgeable about the company as a stockist. Highly recomme... Se mere
Virksomheden har svaret
Excellent service & friendly staff every time i visit Howdens Hartlepool. Shelby normally serves me and nothing is ever any trouble to her when finding the Plumbing or Building materials i need fo... Se mere
Virksomheden har svaret
The UK's No. 1 Trade Kitchen Supplier.
Skrevet af virksomheden
Units 8 - 15, Longhill Industrial Estate, Greatham Street, TS25 1PU, Hartlepool, North East, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
It's always a wonderfully experience at the hartlepool branch as all the staff are brilliant
Paul Brettell

Besvarelse fra Howdens - Hartlepool
Good service willing to help out if they are problems
Good manager and good team of friendly helpful staff

Besvarelse fra Howdens - Hartlepool
I am a trade customer of Howdens and have been for over twenty years, as a building contractor who's business operates all over the North of England I have used numerous branches in different areas. This is the first time in all of my years dealing with the company I've felt the need to leave feedback on the service. We recently had a design and quote done for a £12,000 kitchen. We accepted the quote and due to our tight programme on site and being short staffed we asked the designer to recommend a fitter. The designer sent the plans to a kitchen fitter (Neil Fannan Joinery) and we received a quote which we accepted. This is something I've done with various Howdens in different areas without any issues. The kitchen fitter arranged dates inline with the schedule on site and started work. We had no initial issue as everything seemed to be getting carried out in a reasonable manner. Around 2 days before the kitchen was completed the kitchen fitter informed us he was going on holiday for two weeks and he wouldn't finish it until his return, this wasn't as agreed and was past the handover date for the project. We had to make it clear to him that we would have to put our own joiners onto the kitchen and complete the work. Its was at this point our foreman, an experienced joiner for more than 20 years started to discover numerous issues with the installation. Units not level, badly set out making door clearance difficult, blanking panels in corner units missing. In all it was poor quality. As a result of this we had our own joiners go over the installation and bring it upto the standard that we work to. I have no issues with the materials supplied by Howdens and will be using them again in the future. I do unfortunately have issues with the handling of my complaint to Hartlepool Howdens. I asked the designer to contact me regarding his recommendation of the fitter, this never happened. I contacted the branch and was told someone would call me back, this never happened. On my last attempt to highlight the issue I was passed to someone who said they where the assistant manager. When I explained the situation she bluntly told me they don't recommend installer's, they only provide a list for customers. The conversation became heated when I informed her that on this occasion the designer did recommend someone and I suggested that the installer he had provided shouldn't be on their list. I explained it wasn't acceptable to have some customer spend thousands of pounds on kitchen units to have it badly fitted. The response from the member of staff was that the fitter spends alot of money with the branch and would remain on the list of installer's. So in an effort to prevent someone who doesn't have a team of experienced joiners to correct poor workmanship I'm highlighting the issue on Trust pilot.

Besvarelse fra Howdens - Hartlepool
Very helpful, order arrived on time, great advice regarding which materials to choose.

Besvarelse fra Howdens - Hartlepool
Staff always helpful and friendly whenever l visit the store

Besvarelse fra Howdens - Hartlepool

Besvarelse fra Howdens - Hartlepool
The staff at Hartlepool was very helpful and accommodating, they were helpful and reassuring as normal as always.
Couldn't
wish for better service.

Besvarelse fra Howdens - Hartlepool
Phil Angel as always went over and above with our kitchen design, and continues to do so with everything other element of our house refurb. Wouldn’t chose anywhere else.

Besvarelse fra Howdens - Hartlepool
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