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Howdens - Faversham Anmeldelser 65

TrustScore 4.5 ud af 5

4,6

Unit 14, Shunters Close, Faversham, ME13 8GF Kent, South East, GB


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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

What a wonderful customer experience we have had with the Howdens branch in Faversham , Kent , which is all down to the designer Tina Smith . I have been helping my daughter, Sian with her new... Se mere

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Bedømt til 5 ud af 5 stjerner

We spent 3 months researching for a new kitchen, looking at the big chains and local independant companies. However Howdens were by far the best. We dealt with Tina at Faversham branch, and she wa... Se mere

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Bedømt til 5 ud af 5 stjerner

Recently changed the doors and drawer fronts of an older howdens kitchen for a very indecisive customer and had to change the order a few times. The staff has been extremely helpful and supportive wit... Se mere

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Bedømt til 5 ud af 5 stjerner

Absolutely fantastic service from the Faversham team at Howdens from start to finish and I'm delighted with the wheelchair Accessible play unit that Harvey designed for my disabled daughter. She's now... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Køkkenudstyrsbutik
  2. Soveværelsesmøbelbutik
  3. Dørleverandør
  4. Gulvforretning
  5. Køkkenindretningsbutik

Skrevet af virksomheden

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Skrevet af virksomheden

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Kontaktoplysninger

  • Unit 14, Shunters Close, Faversham, ME13 8GF, Kent, South East, Storbritannien

  • 01795 402 100

4,6

Fremragende

TrustScore 4.5 ud af 5

65 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

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Bedømt til 5 ud af 5 stjerner

Helpful

Helpful, fair prices, good communication.

8. februar 2024
Howdens - Faversham-logo

Besvarelse fra Howdens - Faversham

Hi Jez, thank you for leaving this positive review - that is great to hear! Take care and enjoy your day. Alan.

Bedømt til 1 ud af 5 stjerner

I have a fridge and freezer in my house…

I have a fridge and freezer in my house that I bought in Water Lane, Faversham back in April ( A new build) The freezer is hopeless as the drawers had to be taken out as I couldn’t open them so now it freezes up all the time.
Now the fridge is coming away from the very tight place into which it’s fitted and the screws are falling out. I tried sorting it out and cut my hands in the process. Lamona has nothing but bad reviews. A guy did come out before and said there was nothing that they could do.
I am stuck now with a built in fridge and freezer that are both utterly hopeless. I’m extremely disappointed and have no idea what to do.

24. november 2023
Uopfordret anmeldelse
Howdens - Faversham-logo

Besvarelse fra Howdens - Faversham

Hi Gill, it would be helpful if you could email us with your contact details and postcode to reviews@howdens.com so that we can locate your local depot and look into this further.

Bedømt til 4 ud af 5 stjerner

It was great service at the counter I…

It was great service at the counter I placed an order and arranged to pick up the items on the Monday as some of the items were not in stock, I was expecting that when I turned that the order would be ready however this wasn’t the case and had to wait for the items to be sorted so a bit disappointed

3. november 2023
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Besvarelse fra Howdens - Faversham

Hi Paul, Thanks for taking the time to leave this review- we will share your comments internally.

Bedømt til 5 ud af 5 stjerner

Planning and ordering our kitchen

The kitchen planner Tina was brilliant and very efficient. She guided us through the process and made the decision making so easy. Any questions were quickly answered by the team and nothing was too much trouble. I would happily deal with them again.

28. oktober 2023
Howdens - Faversham-logo

Besvarelse fra Howdens - Faversham

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Bedømt til 5 ud af 5 stjerner

Faversham Branch

Rob and the staff are always helpful and serve with a smile, keep up the good work

29. august 2023
Howdens - Faversham-logo

Besvarelse fra Howdens - Faversham

Hi, Thanks for leaving this 5 star review for the Howdens - Faversham depot! Take care and have a lovely day, Tash.

Bedømt til 5 ud af 5 stjerner

The staff was amazing such a credit to…

The staff was amazing such a credit to the company. The branch is always fully stocked with everything I could possibly need.
I would never go anywhere else.
Good work.

12. maj 2023
Howdens - Faversham-logo

Besvarelse fra Howdens - Faversham

Hi, Thanks for leaving this 5 star review for the Howdens - Faversham depot! Best wishes, Tash

Bedømt til 5 ud af 5 stjerner

Howdens is a great kitchen company to…

Howdens is a great kitchen company to deal with, they are efficient and always try their best to take care of their customers.

13. april 2023
Howdens - Faversham-logo

Besvarelse fra Howdens - Faversham

Hi, Thanks for leaving this 5 star review for the Howdens - Faversham depot! Best wishes, Tash

Bedømt til 5 ud af 5 stjerner

Everyone at Howdens Faversham are so…

Everyone at Howdens Faversham are so helpful and friendly. Always happy to solve any problems you have.

18. marts 2023
Howdens - Faversham-logo

Besvarelse fra Howdens - Faversham

Hi Clare, Thanks for leaving this 5 star review for the Howdens - Faversham depot! Have a lovely day! Tash.

Bedømt til 5 ud af 5 stjerner

Great service

Staff are always a pleasure to deal with!

17. februar 2023
Howdens - Faversham-logo

Besvarelse fra Howdens - Faversham

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Bedømt til 5 ud af 5 stjerner

Great service

Prompt and helpful design with all the usual drawings and 3D colour images. It’s not fully installed yet and there’s been a couple of shortages but the Faversham team have been helpful in getting the parts without any quibbles.

27. januar 2023
Howdens - Faversham-logo

Besvarelse fra Howdens - Faversham

Hello, Thanks for leaving this 5 star review for the Howdens – Faversham depot! Have a lovely day! Tash.

Bedømt til 1 ud af 5 stjerner

1 MORE CUSTOMER LOST DUE TO ACCOUNTS DEPARTMENTS

Have never had a problem with Howdens Products and Service from Faversham - However the disgusting ignorant attitude of the accounts department in Northampton is above shocking levels.
I had 1 invoice which had been missed on our account even though others had been paid afterwards and I made a call to Julie Maloney - WOW - what an experience - to be told I do not care about you , I got 58000 customers to deal with !!!
and subsequent calls to Frazer in accounts ( who sounded scared on Julie) YET A SUPERVISOR.
After 3 months of waiting for an apology from Julie, still nothing - it beggars belief that for such a good shop relationship, they can treat a 10 year customer like that. PURE DISGUST AT THIS ACCOUNTS DEPARTMENT

25. september 2022
Uopfordret anmeldelse
Howdens - Faversham-logo

Besvarelse fra Howdens - Faversham

We're sorry you have been disappointed by your experience with our Accounts team, Jason. It would be helpful if you could email us with your contact details and account number to reviews@howdens.com so that we can investigate this further.

Bedømt til 1 ud af 5 stjerner

Poor finish on flat pack kitchen…

I bought a new flat pack kitchen from Howden's and found a lot of the doors and units damaged and although the units were changed i was made to feel like this was my fault and i was in some way causing the damage. in total i had to return 8-9 boxes for damaged items and this does not include the items i refused when collecting the kitchen, which delayed me for 3 weeks or more, it was just lucky i wasn't paying someone to fit it as i was offered no money off or compensation for my time or experience in fact it became a running joke that i had found another item damaged, on collecting the last box i was told "in the nicest possible way i hope we wont see you again" I felt this was a little unprofessional as none of this was my fault so again back to being made to feel like i had caused the damage. I only give this score for the experience i received and the quality of the finish of the items, the actual build quality and structure of the units, is very good.

31. marts 2022
Howdens - Faversham-logo

Besvarelse fra Howdens - Faversham

Thank you for your feedback, Dan. Please rest assured we will share your comments with the Faversham depot for their acknowledgement and clarity on the situation. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Bedømt til 5 ud af 5 stjerner

Very positive experience

My experience of Howdens has been a positive one. The staff have been extremely helpful and informative.

1. september 2022
Howdens - Faversham-logo

Besvarelse fra Howdens - Faversham

Hello, Thanks for reviewing our Howdens – Faversham depot. Have a lovely day! Tash.

Bedømt til 4 ud af 5 stjerner

I am a new customer

I am a new customer, my first impression has been positive. They did forget to book my but this was sorted out quickly, which is what counts.

7. august 2022
Howdens - Faversham-logo

Besvarelse fra Howdens - Faversham

Hello Mick, Thank you for taking the time to leave this review. Have a lovely day! Tash.

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