I visited the chapel street store bristol over the weekend and i received excellent customer service. The staff were really helpful and knowledgeable. Would highly recommend and most definately be my... Se mere
Virksomheden har svaret

Unit 3, Camwal Road, Chapel Street, BS2 0UZ Bristol, South West, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I visited the chapel street store bristol over the weekend and i received excellent customer service. The staff were really helpful and knowledgeable. Would highly recommend and most definately be my... Se mere
Virksomheden har svaret
Excellent service from everyone in the store, from the front desk taking time to make sure that what I was going to buy was the exact hob that was required to the staff checking availability in store.... Se mere
Virksomheden har svaret
Really nice service and workers helping with everything. Kitchen quality really nice always buy from them.
Virksomheden har svaret
Always seems to have what I want every time I go to order stuff products are very good reasonable price
Virksomheden har svaret
The UK's No. 1 Trade Kitchen Supplier.
Skrevet af virksomheden
Unit 3, Camwal Road, Chapel Street, BS2 0UZ, Bristol, South West, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Howden is a good quality kitchen supplier who have most items in stock and offer excellent service and support.
I recommend them to all our customers because we know that they will not let us down.

Besvarelse fra Howdens - Bristol
After ordering our kitchen early October, with a delivery date of the 26th October, there were 33 items undelivered.
The bulk of these were delivered on the 24th November, however there are still 6 items missing, which we're told will be delivered on the 14th December, 7 weeks after the initial delivery date.
Our kitchen fitter had scheduled our fitting in for one week (commencing on the 29th November) and based his quote on completing the fit within one week.
We now need to get him back for up to one day to fit the outstanding parts, for which a further charge will be invoiced.
I've advised Howdens that I expect them to cover this extra cost, due to their inability to deliver on time, but I'm still waiting for them to confirm they will.
UPDATE
I've just received an email from the local depot confirming a delivery date of tomorrow for all of the outstanding parts, and also confirming that they will cover the cost of the fitter having to return to fit these.
My faith in Howdens has been restored! :-)

Besvarelse fra Howdens - Bristol
Very professional outfit. Helpful and knowledgeable staff. When rarely, an item is out of stock one is sourced quickly.

Besvarelse fra Howdens - Bristol
I dealt with the kitchen designer Mark he was excellent very patient and helped and advised on the way to make sure we were happy with our purchase and delivered the kitchen on the date we agreed so far no complaints

Besvarelse fra Howdens - Bristol

Besvarelse fra Howdens - Bristol
Howdens Bristol is very helpful and they always have in stock what I want. They are also good value for money.

Besvarelse fra Howdens - Bristol
Mark was very helpful at all times. He came down to Weston-super-Mare and measured up for the kitchen. I made changes before delivery and he handled these without any fuss or issue.
When we discovered a unit in the delivery was missing he arranged for it to delivered the next day.
Excellent service!

Besvarelse fra Howdens - Bristol
Excellent customer service & prompt response from Jackie in the Bristol office, helping me locate a faulty hob

Besvarelse fra Howdens - Bristol
Ben L from Howdens in Bristol designed a perfect kitchen after one visit to the flat. We had difficulty finding a builder and Ben passed on a few contractors details which was a great help. The kitchen has been fitted and looks fabulous. Really pleased with service, quality and price. Would highly recommend.

Besvarelse fra Howdens - Bristol
Had a delivery today of a kitchen van came with one driver how on earth was he meant to take it all off the van so being self employed I took the day off no one arranged for my delivery no phone call nothing . I helped the driver as much as I could phoned the office for help which they told driver to take the heavy stuff back so I took the drivers keys and I wouldn’t give them back until my kitchen was delivered inside my house eventually ….. This was a very disturbing experience

Besvarelse fra Howdens - Bristol
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