Howdens - Benton Anmeldelser 

I sent a customer to pick up some doors having priced them up 16 mm doors. When he came back with the doors they were 18 mm doors. The rep said you need these doors.they wer twice the price of the doors I had priced. I left my customer in your hands .your rep never said the price . So my customer took the doors .I was under the assumption the doors were the price I was quoted.so I fitted them . Only to find out they were twice the price.im not happy the customer won't pay the inflated price. So I'm now having to pay this price. I could have gone to wicks or b +q .and got them cheeper.i don't think I shall be using howdens again please respond in person not a machine thank you ..

Exceptionally good customer care and support from Joelle at Howdens branch in Benton North Tyneside. The whole process was completed with ease. I am really happy with the guidance and support given by Joelle and with the finished product, it looks amazing. Thank you Joelle.

A big thank you to Chris who fitted the kitchen, a lovely friendly lad who gave me a timescale and stuck to it . His craftsmanship was second to none and I’m delighted with the finish . One very happy customer!!!

So easy to deal with, lot of stock in their store. Staff very helpful.

Good service

Prompt service. Helpful staff always.

Very friendly staff are excellent

Always helpful delivery as and when arranged great team behind the scenes

Kitchen fitter has gone on the sick as done his back in before job started, another one quoted a few hundred pounds more than first quote even though l have fitted 90% of doors, still waiting for third quote after three days?

Brilliant. Always happy to go the extra mile. Very impressed.

Got everything I need with great customer service

I came to Howdens Benton for a kitchen after receiving two quotes from kitchen companies well over my budget and not the kitchen I really wanted. I was contacted after leaving details almost immediately by Natalie who was a dream to work with - she explained the whole process and range options thoroughly. She spent so much time listening (I had some very distinct requests! ) and really seemed to understand my style. She produced lots of detailed CAD drawings which we discussed at length. Our finished timber Chilcomb kitchen is beautiful and luxurious but still manages to have character and is very personal to me (she even worked around a very large cherished tea-pot which needed to be on show!). Natalie always responded when she said she would and had so much patience and wonderful calm manner with the little last minute tweaks I made - nothing seemed too much trouble and I really can’t thank her enough for this. This lady has so much patience and expertise! Her valuable suggestions and ideas were just brilliant. I could view every door and colour option in the showroom and really engage in every little detail. The whole process was seamless and everything ran like clockwork from design to delivery - even my kitchen fitter was amazing even with the most challenging of joinery work. A couple of items needed replacing and Howdens were there replacing it shortly after the call was made. The other staff I encountered at Howdens were all super friendly and helpful but above all they all seemed to really value their customers. The quality of the cabinets is outstanding and the end result is a stunning bespoke looking kitchen which is not only aesthetically beautiful but functional to our everyday life. All this was also at a cheaper cost than quoted elsewhere and the kitchen is just how I’d hoped it would be. I would absolutely recommend a Howdens kitchen and would like to thank Natalie and the rest of the team for their professionalism and customer care. 5* !!!

A rep came to visit me from benton. Lovely bloke, very informative and let me know about the most recent deals. We'll priced and cheaper than a trip to screwfix.

From the excellent planning to the finished kitchen both the workmanship and quality of service were excellent. I am more than delighted with the finished kitchen and very good value for money

We can't thank Natalie enough for designing our lovely new kitchen from Howdens, putting ideas that we would never have thought possible.We are absolutely thrilled to bits with it. Thankyou so much

Great kitchens and wardrobes!

Had many kitchen quotes. But none beat Howdens, Benton. Great quality, big choice and excellent appliances. (Their brand)
But I want to mention Natalie Burns who advised me and designed the kitchen. Her knowledge is outstanding, she was patient and answered all my questions and queries. She made me feel comfortable, reassured and not pressured like some places.
Natalie talked me through every step and suggested details no one else ever had. Most importantly she was not condescending and did 2 house visits to measure, check details and fit. Suggested a outstanding fitter... Allen Brown.
Thank you Natalie!

We have had amazing service from Howdens. Natalie has been fantastic in designing and planning our kitchen. The units and appliances are of a very high quality and have transformed our old dated kitchen. All the trades involved have been brilliant. John and Tom have kept me entertained for the last week or two. Basically a 5* service from start to finish