Howdens have been an exemplary company to deal with from day one. They did everything they could to accommodate us looking round their showroom with a first time wheelchair user causing havoc. They o... Se mere
Virksomheden har svaret

Units 3 & 4, Salcombe Road, Meadow Lane Industrial Estate, DE55 7RG Derbyshire, East Midlands, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Howdens have been an exemplary company to deal with from day one. They did everything they could to accommodate us looking round their showroom with a first time wheelchair user causing havoc. They o... Se mere
Virksomheden har svaret
Howdens in Alferton (Tom) was very very helpful I went to Howdens in Bulwell and they didn't help me, I was looking foe flooring, they only had a small selection in the nulwell store but didn't talk... Se mere
Virksomheden har svaret
Great after sales service from Howdens Alfreton. Over 4 years after having my kitchen fitted one of the plastic waste bins split. I rang to request a replacement and they were only sold as a complete... Se mere
Virksomheden har svaret
I needed a part for a kitchen i had done 3 years ago , nothing was too much trouble , the instructions were also printed off for me to simplify fitting the replacement part. Great customer service all... Se mere
Virksomheden har svaret
The UK's No. 1 Trade Kitchen Supplier.
Skrevet af virksomheden
Units 3 & 4, Salcombe Road, Meadow Lane Industrial Estate, DE55 7RG, Derbyshire, East Midlands, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
So we've purchased a kitchen costing over 8k with there own brand appliances. We still currently have the kitchen wrapped up as our fitter is currently doing building work first. We purchased the kitchen in the September for the sales . Anyway recently we have had to unpack the washer dryer as my washer packed up . We did one wash and the drying took a hefty 4.5 hours and still had damp areas on clothing! But worst of all the washing came out still dirty . So I thought maybe I've put it on an incorrect setting so we just did a wash only to find it's still dirty . So we contacted howdens who then sent an engineer out. He found it not to be faulty after literally running it empty a quick cycle.
We contacted the manager who at first said there's nothing we can do being outside the 30days it is what it is! After heated words he then said he will arrange for a second opinion. Its been over a week and we're still waiting ! Oh and I've two young kids who need clean school uniforms and jobs that require uniform. So it's costing us a fortune at the launderette. I'm very tempted to just send this whole entire kitchen back as it's all in original packaging unused due to the lack of customer service. Its seems once the 30 days is up there not interested! We have only asked if we can purchase a neff or bosch washing machine and not washer dryer and pay the difference . But unfortunately we've had to buy a washer elsewhere and currently now trying to get our money back. I'm really concerned now that if the rest of my kitchen isn't right they won't do a thing despite me putting on the notes not checked etc once the 30 days is up your done . No matter if fitted or not.

Besvarelse fra Howdens - Alfreton
Always try hard to get the business done.
Good service although all items were not in stock. So staggered delivery which affected the install

Besvarelse fra Howdens - Alfreton
Branch manger & other staff suddenly changed !
Rang branch for price on some doors, come into branch 2 days later to be told they are now discontinued,
Had to choose different doors & then explain to customer!

Besvarelse fra Howdens - Alfreton

Besvarelse fra Howdens - Alfreton

Besvarelse fra Howdens - Alfreton
Great service knowledgeable showroom staff good prices

Besvarelse fra Howdens - Alfreton
Used Howdens’s at Alfreton branch for years.
Can’t fault them, very helpful 1st Class

Besvarelse fra Howdens - Alfreton
Been using alfreton branch for many years manager Paul and his team are very helpful 👍 5 stars in my opinion

Besvarelse fra Howdens - Alfreton
Very pleased with the Alfreton branch. Ash the Sales Consultant is a good listener whilst offering good advice and producing excellent technical drawings. Georgia is very helpful, polite and effectively helped with returns and ordering additional materials. Many thanks.

Besvarelse fra Howdens - Alfreton
From the moment I made contact with Lisa who came to measure and design my kitchen . She totally got what my requirements were . Nothing was too much trouble and she came up with three designs to help me decide . She was never pushy and was very professional and knowledgeable about her designs and products . So if you want a great kitchen designer go to the branch in Alfreton Derbyshire and ask for Lisa . You won’t be disappointed.

Besvarelse fra Howdens - Alfreton
Wouldn’t advise anyone to shop at howdens as our kitchen turned up with things we didn’t ask for so we had to pay more money and kitchen needed fitting soon as it arrived, measurements was wrong for a lot of things so we had to cut down and bodge together & the sink is tiny didn’t fit a drainer on properly hangs over the edge and touches our taps so really awkward to wash you hands!

Besvarelse fra Howdens - Alfreton
You had everything in I needed, got served and loaded quickly, great!
Unfortunately the bathroom lock did not have a strike plate in the box and a pair of handles came both same handed.
I was working the opposite direction to your Alfreton depot , but your Ilkeston depot got me sorted fine.
Hence just the 4 stars!

Besvarelse fra Howdens - Alfreton

Besvarelse fra Howdens - Alfreton
Great staff at this site quick and polite when serving you
Fast delivery to site
Great quality service throughout
Thanks

Besvarelse fra Howdens - Alfreton
It's not me! You have the wrong email address. Try .com or call your customer ffs!

Besvarelse fra Howdens - Alfreton
Friendly staff, always helpful. Good kitchen's and other useful stock. I'll keep on using when I can.

Besvarelse fra Howdens - Alfreton
Good quality handle & latch packs. In stock with quick collection

Besvarelse fra Howdens - Alfreton
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