Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Easy to order and arrived within the given timeframe. I love my 100% cotton dressing gown especially as it was in the sale ! 😃

Bedømt til 5 ud af 5 stjerner

Excellent experience Very very high quality bedding I had an issue with the size and they supported big time with great follow up Staff are very friendly and supportive 💛💛 Thank u will definit... Se mere

Bedømt til 5 ud af 5 stjerner

So, my original order for some reason didn't arrive 😔.. Yes I was sad and unhappy... No idea why EVRI didn't deliver it ? However thanks to Nagham at Babylon customer service, a new dressin... Se mere

Bedømt til 5 ud af 5 stjerner

I will say I was sceptical about ordering from here just because I'd never heard of the brand before, but the quality is GREAT, I'd looked at other waffle robes, and they were all very thin; these are... Se mere

Virksomhedsoplysninger

  1. Soveværelsesmøbelbutik

Oplysningerne kommer fra forskellige eksterne kilder

Affordable luxury homeware brand - London, United Kingdom


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

165 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

I brought x 5 luxurious Oxford pillow…

I brought x 5 luxurious Oxford pillow cases £25 each with a discount, I expected them to be luxury soft but after washing inc fabric conditioner, they was a mixture of 600 count Egyptian cotton saying it gives you an even silver feel this is completely untrue I brought the Green/ Teal Luxor and x 2 silver white, they are shockingly scratchy uncomfortable on my face, there is nothing silky comfortable luxurious at all, I contacted house of Babylon who was not prepared to refund me send them back, even though that description of their pillows are completely misleading, I spent almost £100 on pillows that are rough scratchy I cannot use as much main pillow, I am very upset stuck with them, no help from them at all, very bad advertising when the pillow cases are not of luxury quality at all, am very disappointed.... won’t be buying from them again...

7. juni 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Nothing but GREAT things to say

Nothing but GREAT things to say. There was a mix up on my order for a US KING instead of a UK KING ( which is smaller) . This company caught the mistake and fixed my order without increasing the price. Delivery does take a little bit, but so worth it when you open the box and your order is exactly what you need and it’s beautiful. Perfect 🤩 stars for company and customer service. I will definitely buy from them above all others... 😘👏🥰👏

18. april 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Delayed delivery and then refused to exchange

I ordered a bath robe on a next day delivery for a birthday present. After 2 days it still had not arrived so I chased it up and was told the 'wrong' order was sent to the warehouse and it had to be reordered. The delivery finally arrived 4 days after ordering and past the date of the birthday.

The really disappointing bit was they refused to exchange it for another size. I requested the exchange 14 days after delivery but they said their policy was 14 days from date of order. I explained the previous delay and my disappointment and asked for the exchange to be permitted given it was 14 days from the date of the delivery. They refused and offered a 20% discount off my next purchase. I was left with no choice but to buy a second bath robe. Very inflexible and a shame they couldn't rebuild the goodwill from the previous error.

26. november 2020
Uopfordret anmeldelse
House Babylon-logo

Besvarelse fra House Babylon

Hi Jake, thank you for your review.

We apologise for the inconvenience, however we are unable to exchange any items following the 14 days period starting from the day of receipt, not date of order. The period only starts once you have received your order.

The shipping charges were refunded to your account and a 20% discount for any repeat order was granted to you.

We are sorry to hear you were not satisfied with this service and hope you are pleased with the order.

Bedømt til 5 ud af 5 stjerner

Amazing customer support!

I do not believe I have experienced such great level of service EVER.
The bed linen set I had ordered somehow was out of stock but the website hadn't registered. Within minutes of making my order, someone contacted me to let me know my options and upgraded my order for free. I ordered today and the item got shipped on the same day. I cannot wait to try the bed set.

17. juli 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic brand!

I got a set of Cairo Collection sheets, a duvet and four pillows and couldn’t be happier. My bed definitely looks and feels more luxurious. I will definitely be purchasing another set soon!

6. september 2018
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent quality at a competitive price

Was happy to be introduced to House Babylon products through a friend. I bought a classic grey set and the quality is excellent, especially given the price tag- I almost spent 30% more on a similar set from another retailer. The cotton is ethically sourced and that’s always a plus.

1. august 2018
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Housebabylon deliver immediately…

Housebabylon deliver immediately anywhere.
Their prices are more than competitive with quality products.
We are more than satisfied.
I am a retired dancer with worn discs on my neck. The House Babylon pillows helped me sleep like a baby.

13. juli 2018
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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