Great service from the start Kris in showroom great no pressure for a sale and ran through everything and recommend what would be best for our needs highly recommend them without a doubt
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Se, hvad kunderne siger
Kris was informative not at all pushy and made buying are Jacuzzi 335 an easy decision and stress free. Delivery was straight forward arrived on time.
Virksomheden har svaret
Both of you have been so helpful. Right from before we even purchased the hot tub you advised us on where it should be positioned. Installation was done on time with information pack given and know... Se mere
Virksomheden har svaret
Buying a Hot Tub for us was a bit of a mine field, so the information offered by Tony was so helpful, genuine and without any pressure to buy. This gave us great confidence, we had no need to look any... Se mere
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Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Hot Tub Village – Your Award-Winning Hot Tub Superstore in Suffolk! At Hot Tub Village, we take pride in being a Jacuzzi award-winning retailer, offering premium-quality hot tubs at competitive prices. Whether you're looking for a luxurious hot tub, a revitalising swim spa, or a relaxing sauna, we’re here to help you find the perfect fit for your home. Experience Unmatched Relaxation Explore our extensive range of hot tubs and swim spas, and even enjoy a wet test to feel the rejuvenating power of our state-of-the-art hydromassage jets firsthand. A Family Business with a Passion for Customer Care As a family-run business, we take pride in delivering exceptional customer service and meticulous attention to detail. From expert advice to aftercare support, we’re committed to ensuring your hot tub experience is nothing short of excellent. Visit Our Suffolk Showroom – Open 7 Days a Week! Our year-round showroom is stocked with a wide selection of hot tub accessories and chemicals, along with professional servicing and support options to keep your spa in top condition. Come visit us and let us help you create your own haven of relaxation!
Kontaktoplysninger
Stonham Barns, IP14 6AT, Stowmarket, Storbritannien
- 01449 710167
- sales@hottubvillage.co.uk
- www.hottubvillage.co.uk
4,9
Fremragende
146 anmeldelser
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Both of you have been so helpful
Both of you have been so helpful. Right from before we even purchased the hot tub you advised us on where it should be positioned. Installation was done on time with information pack given and knowing their was help at the end of the telephone line during the very hot spell was invaluable. Re-ordering products was easy on line and delivered within two working days. Absolutely great.!
12. december 2018
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Hi Michael & Pauline, many thanks for your great review. It's much appreciated. Tony & Helen
Forget the rest and try the best
From our point of view. You could not meet 2 nicer people. Very friendly, very helpful and never pushy. Buy a Jacuzzi, you’ll never regret it
11. december 2018
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Many thanks for your lovely review. Tony & Helen
Lovely people who care that you get…
Lovely people who care that you get great service
10. december 2018
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Hi Chris & Kerry, many thanks for your lovely review. Tony & Helen
Jacuzzi Hot tub
Helen and Tony were very helpful when we purchased our first proper hot tub. We had a blow up one before so this was a completely different purchase and they were both very helpful. Delivery and set was excellent. We had lots of included items, one being a lovely bottle of Prosecco and 2 plastic champagne flutes. We were shown how to set up all the chemicals etc. Excellent service. Thank you both very much.
10. december 2018
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Hi Lindsey, many thanks for your lovely review. Tony & Helen
Excellent service and a great price.
10. december 2018
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Hi David, many thanks for your great review. Tony & Helen
Amazing service very friendly and…
Amazing service very friendly and professional
10. december 2018
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Hi Darren & Lisa, many thanks for your lovely review. Tony & Helen
Large range of Jacuzzi's in stock.
Very efficient family firm with a large stock of Jacuzzi hot tubs. We chose one and had very good advice through all the process of getting hard-standing and electrics installed. The tub was delivered to exactly the right spot behind the house.
The after sales service has also been very good, lovely people to deal with.
10. december 2018
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Hi Nick, many thanks for your great review. Tony & Helen
Helpful
Helpful, knowledgeable and friendly
Would recommend this company to anyone
Plus the hot tub is great fun
10. december 2018
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Hi Kay & Mike, many thanks for your lovely review. Tony & Helen
If you are thinking of purchasing a hot…
If you are thinking of purchasing a hot tub and you would like the ultimate experience of expertise and customer after sales service then look no further than Helen and Tony.
Nothing has been to much trouble no question unanswered.
We purchased our hot tub 6 months ago and have not looked back since.
9. december 2018
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Hi Trevor, many thanks for your fantastic review. Tony & Helen
Support over the last 5 months has been…
Support over the last 5 months has been excellent
9. december 2018
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Hi Ken, many thanks for your lovely review. Tony & Helen
Top notch tubbers!
Superb service throughout - from initial enquiry to installation. We discussed our requirements in a friendly & unpressurised manner & identified the perfect Jacuzzi to meet our needs. The whole process was professional, efficient & courteous. Very happy to strongly recommend the Hot Tub Village, Stonham Barns.
9. december 2018
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Hi Chris, many thanks for your great review. Tony & Helen
Great service and great Jacuzzi..
Great service and great Jacuzzi.. we love it!
9. december 2018
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Hi Mike & Hazel, many thanks for your lovely review. Tony & Helen
Mr Gary Ingram
I brought my hot tub about a year ago could not have been happier with Tony and Helen they got everything sorted installed set it up perfect.
Also i have recently had a leak and they have sorted it all out would advise anybody wanting to buy a hot tub go to hot tub village very professional
7. juni 2018
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Hi Gary
Many thanks for your kind review. It's very much appreciated.
Regards
Tony & Helen
We are very pleased with the hot tub village service
Very pleased with the buying process, information and installation of our hot tub. Thank you hot tub village
5. november 2017
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Hi David
Many thanks for your lovely review. We hope you are enjoying using the not tub.
Regards
Tony & Helen
Very nice people to deal with and would …
Very nice people to deal with and would recommend to anyone
4. november 2017
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H Carl
Many thanks for your review. Its much appreciated.
Regards
Tony & Helen
Great Customer Service
Great Customer Service. Very helpful, friendly, efficient
2. november 2017
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Hi Kathy
Many thanks for the great review. I hope all the family are enjoying the hot tub!
Tony & Helen
5 stars brilliant
5 stars : Tony and Helen were very helpfull,nothing too much trouble,would definitely recommend anyone who wants to purchase a Hot Tub these are the guys to see
31. oktober 2017
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Hi Teresa
Many thanks for your lovely review. I hope you and David have been enjoying using the hot tub!
Tony & Helen
Excellent customer service
Our Hot Tub was purchased from Hot Tub Village. They were very helpful and any problems rectified as soon as possible. Their customer service both during the purchase and after is excellent
6. september 2017
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Hi Sue,
many thanks for your kind review. I hope you are continuing to enjoy the hot tub!
Helen
Quality products and professional service!
It has now been two years since I purchased a Spa Crest hot tub from Hot Tub Village. Both Tony and Helen offered a very friendly, professional and personal service since my very first visit to the shop. I'm a strong believer in paying a little extra for quality items and in my two years I have had no problems with my hot tub whatsoever. Due to the high quality build, I have also not noticed an impact with my electricity bills despite having the hot tub on 24/7 all year round and it being used quite regularly. Tony and Helen are always quick to respond to any queries and will go out of their way to help if they can. I would strongly recommend buying from Hot Tub Village if you are looking for a quality hot tub with great customer service.
31. august 2017
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Hi Bradleigh,
Thank you for your great review. It was a pleasure having you as our very first customer !
Helen and Tony
Highly recommended
Sales and after sales service are second to none
Cant recommend highly enough
30. august 2017
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Thank you Sue for your very kind review.
Helen and Tony
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