Même si c'est très tentant de l'utiliser en mode gratuit (pas besoin de compte, connexion rapide, changement de serveur facile et kill switch intégré), ne le faîtes pas. Le VPN a tendance a se déconne... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The fastest and most effective VPN I have used so far. Not much buffering when used for streaming, and has got through about 75% of geoblocked streaming services. However, there are some services that... Se mere
I have been using Hotspot Shield for several years now and I love it. I rely on many of its features, especially location and the all-important Kill Switch. I also use the mobile companion app for iO... Se mere
Leistung und Zuverlässigkeit waren in Ordnung dafür, dass es sich um einen der günstigsten Anbieter handelt. So ziemlich das, was man erwartet. Wirklich unschön fand ich, dass ich 4 Jahre lang vers... Se mere
Virksomhedsoplysninger
Om Hotspot Shield
Skrevet af virksomheden
About Us:
As stated by Speedtest.net, Hotspot Shield is the World's Fastest VPN Awards Winner, Hotspot Shield performed the fastest in both local and international testing. Our service helps millions of global online users who want privacy protection and access to IP-restricted content by offering fast and dependable service for their desktop, laptop, and/or mobile devices. We are unique because we offer unlimited bandwidth and over 500 servers across 115+ countries.
Key Benefits:
Data Encrytion
Hotspot Shield uses cutting-edge military-grade security and 256-bit AES encryption to ensure your data is protected, even when connected to unsecured public WiFi hotspots.
Online Anonymity and Hidden IP
Hotspot Shield hides your IP address, activity, and location from all websites and online services to ensure your anonymity and protect your privacy. Hotspot Shield never tracks, logs, or stores your personally identifiable information, including your IP address.
Access to Online Content
Hotspot Shield VPN blocks third-party tracking to give you unrestricted access to sites like Facebook, Snapchat, YouTube, Skype, and any site or service that may be censored or blocked according to geolocation or online activity. With unlimited bandwidth, you can access all your favorite content — like games, live sports, and streaming sites — from any device, anywhere— at blazing-fast speeds. Stream and download your favorite movies and shows worldwide on Netflix, YouTube, Prime, Disney+, and more.
45-day Money Back Guarantee:
Your satisfaction is our top priority. If you decide during the first 45 days, that our service is not the product for you, we'll refund your subscription fees in full.
Kontaktoplysninger
250 Northern Ave, 3rd Floor, 02210, Boston, USA
- (408) 744-1002
- Support@HotspotShield.com
- www.hotspotshield.com
3,5
Middel
776 anmeldelser
Har besvaret 91 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Pas fiable en mode gratuit
Même si c'est très tentant de l'utiliser en mode gratuit (pas besoin de compte, connexion rapide, changement de serveur facile et kill switch intégré), ne le faîtes pas. Le VPN a tendance a se déconnecter tout seul et malgré le kill switch activé, votre IP apparait en clair. Pour résumer : pas fiable du tout, oubliez.
20. februar 2026
Uopfordret anmeldelse
Besvarelse fra Hotspot Shield
Merci d'avoir pris le temps de nous faire part de vos commentaires détaillés. Nous sommes désolés d'apprendre que votre expérience en mode gratuit n'a pas été à la hauteur de vos attentes.
La sécurité et la confidentialité des utilisateurs sont primordiales pour nous. Nos systèmes, notamment la fonction d'arrêt d'urgence, sont conçus pour empêcher les fuites de trafic et protéger votre adresse IP en cas de déconnexion. Nous n'avons actuellement aucune indication de fuite, mais nous prenons ce genre de problème très au sérieux.
Nous avons examiné nos archives et n'avons trouvé aucune trace de vos échanges précédents concernant ce problème. Afin de mener une enquête approfondie, nous vous invitons à contacter notre équipe d'assistance à l'adresse support@hotspotshield.com et à nous fournir des informations supplémentaires sur ce qui s'est passé, notamment votre appareil, la version de l'application et comment vous avez constaté que votre adresse IP était exposée.
Nous nous engageons à fournir un service sécurisé et fiable et serions ravis d'examiner ce problème plus en détail.
Linux support removed
Linux support removed, yet there website states it's supported
2. februar 2026
Uopfordret anmeldelse
Besvarelse fra Hotspot Shield
Hi ,
Thank you for sharing your feedback. We are sorry for the inconvenience caused by Linux support being discontinued. This change was part of our infrastructure optimization to improve performance with our faster and more reliable Hydra protocol and 10G servers.
We understand the confusion caused by Linux still appearing on our website, and we want to assure you that the information has now been updated to reflect our current supported platforms accurately.
We’ve checked our system and couldn’t find any previous contact from you about this issue. If you reach out to us directly, we’ll be glad to review your case carefully and help you with the available compatible options.
Thank you again for taking the time to share your experience.
Overall satisfied and it met the…
Overall satisfied and it met the expectations.
#recommended
22. maj 2025
Uopfordret anmeldelse
App is very stable and reliable I'm…
App is very stable and reliable I'm enjoying it
1. september 2025
Uopfordret anmeldelse
It’s a amazing application
25. november 2025
Uopfordret anmeldelse
J'avais bien dévalidé le renouvellement…
J'avais bien dévalidé le renouvellement automatique et ils m'ont quand même prélevé pour deux ans! Après ils vous expliquent qu'ils ne peuvent rien faire et que je n'ai pas à m'inquiéter car cela ne se produira plus.....Donc à fuir... Juste une escroquerie....
22. november 2024
Uopfordret anmeldelse
Besvarelse fra Hotspot Shield
Bonjour Frédéric,
Merci d'avoir partagé votre avis. Nous comprenons votre préoccupation et sommes sincèrement désolés des désagréments occasionnés.
Nous avons examiné votre compte et constaté que le prélèvement a été effectué en janvier, tandis que votre première demande d'annulation et de remboursement date d'octobre. Ce délai étant largement dépassé (45 jours), nous ne sommes malheureusement pas en mesure de procéder à un remboursement.
Nous avons également examiné toutes vos interactions précédentes et n'avons trouvé aucune trace d'une demande d'annulation antérieure au renouvellement. Notre équipe vous a également communiqué ces informations par e-mail et reste à votre disposition pour toute question ou clarification supplémentaire.
Merci de votre compréhension.
Linux support removed
Linux support removed, yet there website states it's supported and still gives instructions. When I chatted a support agent they confimed they infact no longer support Linux.
Complete waste of time
15. november 2025
Uopfordret anmeldelse
Besvarelse fra Hotspot Shield
Hi Frederick,
Thank you for sharing your feedback. We are sorry for the inconvenience caused by Linux support being discontinued. This change was part of our infrastructure optimization to improve performance with our faster and more reliable Hydra protocol and 10G servers.
We understand the confusion caused by Linux still appearing on our website, and we want to assure you that the information is currently being updated to reflect our supported platforms accurately.
We are reaching out to you via email to assist further.
Thank you again for taking the time to share your experience.
THEY STEAL YOUR MONEY
THEY STEAL YOUR MONEY, I HAVE NEVER SIGNED UP ONLY DONE THE FREE TRIAL AND THEN CANCELLED BUT I KEEP GETTING $100+ TAKEN OUT OF MY PAYPAL FOR THIS AND WHEN I CHECK ON THEIR WEBSITE I DONT EVEN HAVE WHAT THEY CHARGED ME FOR
8. november 2025
Uopfordret anmeldelse
Besvarelse fra Hotspot Shield
Hello Mikkel! We're sorry to hear about the unexpected charges, and we understand how concerning this must be. We’ve sent you a follow-up email with clarification on your case and to assist you further. Please check your inbox and feel free to reply if you need any additional help. We appreciate your understanding.
Best vpn service providers
Best vpn service providers. Best support team.
28. oktober 2025
Uopfordret anmeldelse
Abandonne des fonctionnalité sans prévenir
J'utilise hotspot shield depuis des années, la vitesse de connexions n'est pas superbe, mais ça fait le travail, malheureusement, ils ont abandonné leur parti routeur sans prévenir. (Accessoirement aussi la partie Linux qui me servait pas mal dernièrement)
16. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Hotspot Shield
Bonjour Quentin,
Merci de nous avoir fait part de vos commentaires. Nous comprenons l'importance de la compatibilité avec les routeurs et Linux pour votre configuration et nous sommes désolés des désagréments occasionnés par ce changement. Hotspot Shield a récemment cessé la prise en charge de ces plateformes dans le cadre de l'optimisation de notre infrastructure visant à améliorer les performances grâce à notre protocole Hydra, plus rapide et plus fiable, et à nos serveurs 10G.
Nous vous remercions de nous avoir signalé ce problème et nous vous contactons par e-mail pour vous apporter une assistance supplémentaire.
Merci encore d'avoir pris le temps de partager votre expérience.
Dropped Linux and Router Support
Dropped Linux and Router Support
The VPN worked fine until they dropped support for the devices I actually use it on. Now I'm just stuck having paid for something that does not work and customer service is 0 stars.
11. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Hotspot Shield
Hi Ryan,
Thank you for your feedback and for being a long-time customer. Hotspot Shield recently discontinued Linux support as part of our infrastructure optimization with the Hydra protocol and 10G servers. We understand this impacts users who rely on Linux, and your feedback is being taken into consideration for the future.
We apologize for the inconvenience and have reached out via email to assist further.
Thank you again for sharing your experience.
Hotspot Shield Drops Linux, Breaks Trust with Long-Time Users
I have been a loyal Hotspot Shield customer for many years, even purchasing a lifetime subscription because I trusted the company’s long-term vision. Unfortunately, I now feel completely let down.
Hotspot Shield recently decided to drop Linux support entirely. For a VPN service that should prioritize privacy-minded users, abandoning Linux — one of the most security-conscious platforms — feels like a total disregard for long-time customers.
To make matters worse, support gave me conflicting and misleading answers. First, I was told I could still use a browser extension on Firefox. Later, another agent admitted that the Firefox extension no longer exists. In other words, there is no working solution for Linux users, despite years of loyalty and payment.
As a lifetime subscriber, I’m not about to switch to Windows or Mac just to keep using a service I already paid for. This decision leaves Linux customers stranded, with no alternatives provided.
For anyone considering Hotspot Shield: be aware that platform support may be dropped without warning, and promises to “lifetime” users clearly don’t carry much weight.
2. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Hotspot Shield
Hi Yanik,
Thank you for your feedback. We truly appreciate hearing from a long-time customer. Hotspot Shield recently discontinued support for Linux due to infrastructure optimization with our faster and more reliable Hydra protocol and 10G servers. We understand how important this change is for users who rely on Linux, and your feedback is being taken into consideration for the future. We apologize for any inconvenience that this has caused, and we have reached out via email for further assistance.
Thank you again for taking the time to share your experience.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.