Ordering and delivery were super quick and easy. I still haven’t managed to get the bin to heat up, although I’ve started it up from scratch twice now. I thought I’d followed all the instructions. It’... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
U was helped find my parcel as one part went missing through the del company The item was well packed but I did not use the item as my husband passed away sadly Hot bin had the item back but sad... Se mere
Easy to order, kept updated regarding delivery. Light and easy to manoeuvre and clear instructions. It took just 10 days to really heat up and I've been topping up as the level falls. I'm looking forw... Se mere
Virksomheden har svaret
Excellent product that was received really well. It hasn't got to a really high temperature but has reached 20 Degrees. Hoping it will get higher.
Virksomhedsoplysninger
Skrevet af virksomheden
HOTBIN is passionate about composting and getting more people to do it! With the HOTBIN range of hot composters more types of waste can be recycled more quickly into rich, peat-free compost. Reaching 40-60c, HOTBIN uses hot composting methods to help to recycle more types of home and garden waste into compost and reduce the amount of waste sent to landfill. No turning or tumbling required. Designed and made in the UK.
HOTBIN Brand Promise
Skrevet af virksomheden
- We're committed to support you
- At HOTBIN, our promise is simple: if you have enough waste, there is no reason you cannot successfully hot compost with HOTBIN. We’re not just selling you a bin, we’re here to help you turn food and garden waste into rich, usable compost, confidently and consistently. Our dedicated customer support line is available 5 days a week, ready to guide you through every stage, from first setup and getting the temperature up, to troubleshooting and fine-tuning your routine. Whether you’re a complete beginner or an experienced composter, we’ll support you with clear, practical advice until you are satisfied you are up and running. If you ever feel stuck, unsure, or just want reassurance that you’re on the right track, please call our free phone number 0808 168 8499. With HOTBIN, you’re not on your own we’re here to help.
Kontaktoplysninger
Spennymoor, Storbritannien
- 08081688499
- help@hotbincomposting.com
- www.hotbincomposting.com
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Easy ordering
Easy ordering. Quick delivery. It’s been going about 3 weeks now and is keeping its temperature. Looking forward to getting my first lot of compost in a couple of months. Thanks
12. maj 2025
Besvarelse fra HOTBIN Composting
Thank you for leaving a review on the HOTBIN. We are glad that everything is going well - we wish you happy composting!
The HOTBIN Team
Hotbin Mega
Efficient delivery, good quality product, easy to assemble, up and running on my allotment
12. maj 2025
Besvarelse fra HOTBIN Composting
Thank you for leaving a review on the HOTBIN. We are glad that everything is going well on your allotment - we wish you happy composting!
Great service a restored my hotbin…
Great service a restored my hotbin after a fix attack
14. maj 2025
Besvarelse fra HOTBIN Composting
Thank you for letting us know about your recent positive customer service experience.
Any issues in the future please do get in touch.
The HOTBIN Team
The hotbin has never worked…Don't buy!
The hotbin has never worked satisfactorily and I know from at least two other people that we are not alone. It requires a degree in biodegradation to operate and gives off an almighty whiff. I contacted support from Day One, literally, and though they are helpful we couldn't get our money back because we'd already put compost in it. It's a bit chicken & egg - you don't know it doesn't work until you try but once you've tried you can't get your money back. Expnsive mistake. Don't buy one.
11. juni 2024
Besvarelse fra HOTBIN Composting
We are sorry to hear that you are struggling with the HOTBIN operation. From your review mentioning the bad smell, this is an indication that the contents are anaerobic; commonly caused by too much moisture and/or a lack of airflow. This is re-balanced with the addition of paper/card to absorb moisture and woody material to encourage airflow. In addition we would always avoid layers of any type of material in the HOTBIN and ensure it is chopped up.
You mention you have been in contact with our customer services - however if you would like to get back in touch our helpful team will be happy to guide through a re-start.
The HOTBIN Team
Don't buy if you have any wildlife around
I contacted the company because my HotBin was damaged by a squirrel or raccoon, asking if they had advice for repairing the damage.
The response I got made it sound like I was lying about the source of the damage and their only suggestion was to purchase another unit.
Why would I spend another $300 on something that can be damaged so easily?
21. maj 2025
Uopfordret anmeldelse
Besvarelse fra HOTBIN Composting
We’re genuinely sorry to hear that you’ve had a negative experience with HOTBIN and felt let down by our support — that’s never what we want for any of our customers.
We absolutely understand your frustration — dealing with wildlife damage is stressful enough without feeling unsupported. While our bins are made from durable materials and typically stand up well in outdoor environments, we appreciate that nature can be unpredictable, and we take these types of incidents seriously.
From reviewing the email trail, it’s clear that we could have communicated better and more compassionately. Please know it was never our intention to imply doubt about your situation — rather, we were surprised by the damage, as damage from animals is an extremely rare occurrence.
We truly want to make things right. Marianne from our team in the USA has reached out to continue the conversation, and we’d still love the opportunity to work with you on a fair and supportive resolution so please do get back in touch.
Thank you again for your feedback — it helps us improve our products and how we support our customers.
Warm regards
HOTBIN Team
Anaerobic compost experience
Bought my hotcomposter bin last November. Didn’t really try and harvest until a month ago. I had made a schoolboy error of reading the temperature in Fahrenheit as Centigrade! Compost was anaerobic and very smelly.
Support in the form of Karen was excellent both on the phone and follow up emails. Basically had to remove all the compost & dry it until smell had gone and then reload with fresh compost, shredded paper and wood chip. Thank goodness for the good weather!
Bin is now happily composting again and definitely already up to 50C!
10. maj 2025
Uopfordret anmeldelse
We have had a Hotbin for about 5 years…
We have had a Hotbin for about 5 years and it works well, producing good moist compost very rapidly.
28. april 2025
Wide range of parts available
Pleased to find the supplier offers a wide range of spare parts. The two items I wanted arrived safely, well packed.
25. april 2025
Brilliant system
Brilliant system. So easy to use with quick results. Have started to retrieve the liquid feed already after 4weeks,
No smells and heats up quickly. I can’t recommend the HOTBIN enough.
15. april 2025
Great product - compact and easy to set up and use
Great product (HOTBIN mini) that has transformed my treatment of kitchen waste and garden waste.
Just waiting for my first batch of compost to be ready and hoping that it will then start to transform my garden too.
Easy to find a home for it even in a fairly small garden
14. april 2025
Easier than expected!
Person I spoke to on the telephone was very helpful in answering my questions. Bin arrived swiftly and was easy to unpack and light to move. With instructions provided and information via YouTube (thank you Beanie Composter), I got my bin up and running in no time.
11. april 2025
Easy to order,
24. marts 2025
Good product for price
Good modular design well supplied with all screws and fittings. Kept up to date re delivery etc.
25. marts 2025
Efficient throughout
Easy ordering through the website and clear communication throughout. Delivery time as stated too.
24. marts 2025
Prompt delivery with good communication…
Prompt delivery with good communication from DHL
24. marts 2025
Efficient
Efficient, timely and easy to order. Delivery was swift and recommend this as an excellent standard of service.
14. marts 2025
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