Homesure Property Anmeldelser 

I recently had an unsatisfactory experience with Homesure, particularly with an individual named Rosanagh. Despite reporting a minor leak in the bedroom nearly a year ago, it was not addressed, leading to significant damage and a severe hazard to my health being an asthmatic. This neglect compelled me to terminate my tenancy shortly after Christmas. Due to a misunderstanding, the keys were returned late, which I promptly communicated to Homesure. However, in a recent conversation, Rosanagh informed me that I would be responsible for additional charges. When I attempted to discuss the ongoing issues and their failure to repair the leak, she responded unprofessionally and abruptly ended the call. This experience highlights a severe lack of professionalism and customer service at Homesure, and I cannot recommend their services. Staff training and a commitment to tenant safety are urgently needed.

I called up for a viewing, my call was handled very well and professionally. Rosanagh lead me through the whole process real nicely and got me booked in. We didn't get the property, but I'd be very happy for Rosanagh to deal with us again

Homesure managed a rental property for us for many years. When we decided it was time to sell, they guided us through the sales process and managed a sale for the best price. Amy & Lucy were amazing but equally all the staff had a hand in our journey and jumped in to help when needed. Highly recommend

Recently went through Homesure and have to say the whole process was a breeze from start to finish!

Can’t thank Rosana enough for ensuring a smooth process, would highly recommend Homesure!

The Homesure staff are always super helpful. They do great reports on our properties every 6 months and keep us up to date with our houses. We have dealt with Liam several times for maintenance issues and he is always prompt, detailed and friendly. Thanks for all the help Liam!

Just moved into my new house with Homesure. Really easy to talk to and rosanagh was helpful with any questions I had

I recently received a confusing email from the council regarding my Landlord Licence. Luckily, when I called Homesure for advice I was able to speak to Daisy who was knowledgeable in this area. She provided answers to all my questions and even contacted the council directly to resolve the problem for me.

Thank you, Daisy!

As a landlord I can recommend Homesure Property as an excellent agent. Recently I had a tenant leave suddenly owing rent. Liam was very helpful supporting me through the process of getting the property ready to re-let and finding suitable tenants. Thankyou!

We’re a roofing company based in Liverpool and have been working along side homesure for the past year or so, all our jobs we receive are very well planned and the office staff are brilliant. We’ve developed a very good working relationship with the office staff. Liam is our go to man whenever we have any issues or need assistance and we can’t thank him and the rest of the homesure staff enough for all they do for us and the chance they have given us and trust to carry out a range of roofing works on their property’s.

Home sure is one of the best agent I have ever come across in Liverpool. I have been too many agents last 12 years living in uk, and home sure is one of the most reliable agent, due to its clarks positive attitude, contribute, and support. Their attitude feels you comfortable to talk about anything, contribute is they are feeling your problem and trying to solve and support always to help you out the best possible way. I do long hours in the nhs and after my stressful shift when I tried to talk to them they always made me feel relaxed, and never put any extra pressure, specially Liam, everytime I talked to him was positive everytime I went for supper it was done and sorted. Look like it he is the person feeling it and trying to resolve. I am very pleased to home sure for keeping such a nice gentleman in their office. And I am very pleased so far I have dealt with them. From renting to up to now regards of may small issues I have been dealt with respect and assured. I wish their a very good luck and wish you all a very success in your job what you’re doing. Wish you all a very happy Christmas.

Sharif

From viewing through the application to the final process after referencing , Homesure made the renting experience a great one for us . This is quite different from the experience we have had in the past, it's an amazing letting company.

Whilst changing over tenants the entire process was handled really well by Dermot from Homesure. Good communication throughout and ensured a smooth transition from old to new tenant with Dermot taking care of everything so I didn't have to worry. Being new to the rental business the processes are all very new to me. Homesure have been great from setting my account up with Mary who was lovely to finding me a new tenant and ensuring they have settled in well. Thank you

Homesure was the support every landlord needs, to ensure your portfolio or single property is managed proficiently.
Services, transactions and processes are seamless and transparent, which promotes greater informed decisions.

Staff are professional with a great property and local tacit knowledge.

They make every process easy, most especially Liam he’s a very helpful and a good man

Homesure were very helpful all the way trying to find right option for us , Thanks for your patience Rosanagh , I know I was pain . Great company deffo would recommend them

Perfect letting agency.
Nothing to complain, everyone very helpful

As a landlord I would highly recommend Homesure. They totally transformed my experience as a landlord when they took over my properties. They are real professionals and understand property inside out. They have achieved great rents, for me and deal with maintenance issues promplty and in a cost effective way. Nothing is too much trouble for them and they are very easy to deal with.

My partner were pleased with Homesure. Although we didn’t get the result we wanted; I don’t think that it was their fault as we presented a difficult case for renting our house out for a very short term. Liam was really kind and personable, and very professional. He was always prompt with the viewings and informative. I would use Homesure again.

Homesure managed to find me a new tenant in a matter of days when my property had been recently refurbished. Rosanagh and the team kept me updated at every stage and made the whole process stress free. I was previously letting my property privately and I can’t explain how much less worries I now have knowing that my property is being managed by such a professional team with friendly and invested staff. Thanks Homesure for taking away the property management strains I was dealing with in my own and for giving me the gift of time back 🫶🏼

I can’t thank Amy & Lucy enough!
We had the best experience selling my property with Homesure. Amy & Lucy from the Woolton branch were amazing! They were extremely helpful with what was the most complicated house sale ever. I can’t thank them enough for their continued help and and support throughout. If I was ever selling a property in the future I would use Homesure. Once Again thank you to Amy & Lucy you are both Assets to the compamy. 10 Stars each.