Drove over 50 miles to collect it was grey not the white one I ordered obviously a display one as it was very dirty the person who served me had a I don’t care attitude and had no customer care
Lokation
Skift lokationEaston Lane, Winnall, Winnall, SO23 7UD Winchester, Hampshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've been a regular customer of the Winchester store for several years now and praise of the staff is long overdue. It was good to meet the managers Glen and Oz recently, who helped me with some bulk... Se mere
It is good to be able to choose something in the store and then order online - so many online purchases turn out not to be as anticipated. Service was good. Previously we have had really bad experie... Se mere
Virksomheden har svaret
I was served by Alan who was poliet and friendly he helped me get next day delivery on my new lawnmower and another string on my strimmer. He helped explain the guarantee which was helpful. It was a g... Se mere
Virksomhedsoplysninger
- Marked for byggematerialer
- Butik med badeværelsesudstyr
- Gør det selv-butik
- Møbelforretning
- Havecenter
- Køkkenindretningsbutik
Om Homebase - Winchester
Skrevet af virksomheden
Homebase
Skrevet af virksomheden

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktoplysninger
Easton Lane, Winnall, Winnall, SO23 7UD, Winchester, Hampshire, Storbritannien
- 0345 640 7107
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 46 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Drove over 50 miles to collect it was…
Drove over 50 miles to collect it was grey not the white one I ordered obviously a display one as it was very dirty the person who served me had a I don’t care attitude and had no customer care
Collection went well but had purchased…
Collection went well but had purchased glass ornaments very upset that no care in wrapping glass ornament s inn bubble wrap or tissue
Was ok but too small
Was ok but too small. Needs to be returned but the miserable assistant at Winchester click and collect wouldn’t give me one. ‘ it’s electronic’ well no it’s not
The guy on click and collect had an awful attitude

Besvarelse fra Homebase - Winchester
I needed some paint and did not…
I needed some paint and did not understand the colour mix system. A young colleague immediately offered to help and we agreed a colour which matched the door - and she then used the system to mix it. Very professional and friendly.
ThNk you.
Helpful friendly staff couldn’t fault…
Helpful friendly staff couldn’t fault them
Wonderful service by the very smiley…
Wonderful service by the very smiley Yassi on the tills today
Very attentive and knowledgeable with items in the store
Helpful from start to end
On arrival Yassi advised exactly to where the product we wanted was located
She then was in the till when we paid and checked in to make sure we’d found all we’d needed and that her initial directions had been useful
Appreciated her help
I ordered 2 bins as your system said…
I ordered 2 bins as your system said you had stock. You only had one bin. I got that bin home and it was broken. 2 journeys, lots of faff, no bins!

Besvarelse fra Homebase - Winchester
Quick easy and efficient
Quick easy and efficient, I always try and order on line and this proves good for me. No problems. Was informed as soon as I cld collect and you get a week to do so. Love this
Efficient click & collect process
Efficient click & collect process. Pleasant and helpful staff at Winchester store for pick up.
Liam was great
I was in need of some blades for a jigsaw. Liam went out of his way to help me find the correct blade for the saw, he went above and beyond and made the task much easier than I expected.
Thanks Liam and all the team at homebase Winchester.
Design session with Harley (Winchester branch)
Booked a design session with Harley and ordered units and appliances to fit out our new utility room. We cannot fault the advice, help and assistance we were given to integrate and customise the units and also to accommodate some last minute changes we requested with appliances. We would highly recommend Harley and are very pleased with our utility room.
Your member of staff is valuable!
The product I wanted was in stock, at a reasonable price.
Yassi, on the tills, was very helpful, as always, friendly and pleased to see this customer, as always. Great person for the company.
Fast & fuss free.
Good selection of paints with colours from well known brands not available to collect from other DIY retailers. From online ordering to collection everything was easy & efficient.
Very good service from professional and…
Very good service from professional and polite staff. Thank you
Only one person on the collection area
Only one person on the collection area. I told him of what it was I had arrived to collect. He produced the mat, but I then realised it was too large for my requirements. He quickly found the correct mat which I needed and arranged to refund the difference in price. Extremely good service.
Wrong solar light supplied?
Went to collect the solar wall light which I'd purchased online a couple of days before and when handed to me by the staff I thought it looked different. I purchased a stainless steel solar light but was handed a plastic light. I couldn't check to confirm this til I returned to go home but yeah that's exactly what happened. Not worth the fuel to return to store. But not great either....

Besvarelse fra Homebase - Winchester
excellent
excellent, speedy service.. fine shop in Winchester!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







