Homebase - Tunbridge Wells Anmeldelser 

67
TrustScore 4.5 ud af 5

4,4

Unit 1 A, Linden Park Road, TN2 5QL Tunbridge Wells, Kent, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

Sadly 19 of the 25 tiles were found to be broken after I had taken out the first 6 good ones. The damage indicated the box had been dropped at the original warehouse, not by the courier, who used a se... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

My order was ready to collect very quickly after ordering.. When I arrived at the store to get my order I was served by a friendly member of staff. She was able to find my order quickly. The whole tr... Se mere

Bedømt til 5 ud af 5 stjerner

Throughout the Tunbridge Wells store we found the staff exceptionally helpful. In the plants area the lady staff member was so knowledgeable and courteous. The gentleman at the door similarly helped u... Se mere

Bedømt til 5 ud af 5 stjerner

I regularly visit Homebase in Tunbridge Wells (Linden Park Road) and am often served by a lady called Shelly (Operator number 232928). She is always helpful and cheery. Great customer service attitude... Se mere


Virksomhedsoplysninger

  1. Marked for byggematerialer
  2. Butik med badeværelsesudstyr
  3. Gør det selv-butik
  4. Møbelforretning
  5. Havecenter
  6. Køkkenindretningsbutik

Om Homebase - Tunbridge Wells

Skrevet af virksomheden

Homebase

Skrevet af virksomheden

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Kontaktoplysninger

  • Unit 1 A, Linden Park Road, TN2 5QL, Tunbridge Wells, Kent, Storbritannien

  • 0345 640 7071

4,4

Fremragende

TrustScore 4.5 ud af 5

67 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 47 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(67)

755 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Not enough staff so no one to help me…

Not enough staff so no one to help me out with a large box of garden furniture- had been to Sevenoaks previous week and they were so helpful

24. juli 2024
Uopfordret anmeldelse
Homebase - Tunbridge Wells-logo

Besvarelse fra Homebase - Tunbridge Wells

Hi Heidi,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Bedømt til 5 ud af 5 stjerner

Very helpful staff team at Tunbridge Wells

Throughout the Tunbridge Wells store we found the staff exceptionally helpful. In the plants area the lady staff member was so knowledgeable and courteous. The gentleman at the door similarly helped us with specific questions and took time to take us to the area where we found what we were looking for. Amari on the till could not have been more helpful - friendly, enthusiastic and smiling throughout. Great advocate for Homebase.

21. juli 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

parasol base

Went in to buy a parasol base, I didn't know which one would be big enough for my parasol. A very helpful member of staff helped me, even unboxing the product so I could check the size

20. juli 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Store was very well presented

Store was very well presented. Staff members were very helpful, Alison helped us locate the house plants, another staff member helped us to locate the rotary airer covers and Shelly who served us on the checkout was also very helpful and polite.

7. juni 2024
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Order was ready but staff disengaged

Order was ready but the energy, or lack of, from the staff member did not inspire confidence. We were also incorrectly directed to the wrong part of the store when there was a whole display in the correct area!

7. juli 2024
Uopfordret anmeldelse
Homebase - Tunbridge Wells-logo

Besvarelse fra Homebase - Tunbridge Wells

Hello Carol,

Thank you for your review, we're sorry that the customer service you received was not to the high levels of customer service we expect at store.

Kind Regards

Team Homebase

Bedømt til 5 ud af 5 stjerner

Brilliant staff

The staff. I lost my long-cherished gold ring in the store whilst plant shopping. Assistant handed it in, my panic call when I arrived home got most reassuring response and today I was treated so well by everybody when I went in to collect it.

6. juni 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Extremely unhappy box smaller from…

Extremely unhappy box smaller from store to boxes purchased on line but same price?

Also box cracked ????

1. juni 2024
Homebase - Tunbridge Wells-logo

Besvarelse fra Homebase - Tunbridge Wells

Hi Mary,

Thanks for your feedback. We’re sorry for any disappointment this has caused to you. Sometimes our online and instore pricing/promotions do differ - You can find all our pricing policy here - (https://www.homebase.co.uk/customer-services/resources/pricing-policy.list) Please reach out if you need any further support.

Thanks,

Team Homebase

Bedømt til 3 ud af 5 stjerner

Grubby environment

The click and collect service was good but the whole store was grubby and poorly presented .

27. maj 2024
Uopfordret anmeldelse
Homebase - Tunbridge Wells-logo

Besvarelse fra Homebase - Tunbridge Wells

Hi Patricia,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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