I brought something on the 29.11.24 due to the sale went to return a few of the items due to over buy. However the next day I was refused due to administration which I understand how this works. Howe... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It’s taken me two weeks to finally get my hands on this Craig and Rose, Marble Dust paint. I originally ordered it through B&Q on 1 September. The money was taken from my account on the 4 September an... Se mere
The young man instigated a pleasant but brief conversation( not enough to delay the queue but enough to build rapprt) I asked whether he sold a product he was knowledgeable enough to know exactly wher... Se mere
Walked in and needed help with laminate flooring with how much I needed. The gentleman gladly helped me with what I required, came home and ordered online, great delivery service also.Was kept informe... Se mere
Virksomhedsoplysninger
- Marked for byggematerialer
- Butik med badeværelsesudstyr
- Gør det selv-butik
- Møbelforretning
- Havecenter
- Køkkenindretningsbutik
Om Homebase - Streatham Vale
Skrevet af virksomheden
Homebase
Skrevet af virksomheden
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktoplysninger
100 Woodgate Drive, Streatham Vale, SW16 5YP, London, Storbritannien
- 0345 640 7653
4,1
God
112 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 48 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Thank you Junior!
It’s taken me two weeks to finally get my hands on this Craig and Rose, Marble Dust paint. I originally ordered it through B&Q on 1 September. The money was taken from my account on the 4 September and today, Saturday 14 September, I cancelled my order and came to Homebase. Junior, a lovely Brazilian man was professional, attentive and very, very helpful. This is my first visit to the Streatham Vale store and so he was able to quickly locate the paint I’ve been looking for! Thank you toJunior for his excellent service and resolving my paint saga!!
14. september 2024
Uopfordret anmeldelse
Very professional
I was served by junior was very professional and helpful very good customers service
13. september 2024
Uopfordret anmeldelse
Love Homebase in streatham!
Love Homebase in streatham- use it all the time. Recently bought a collection of flowering plants- great selection.
Staff are always friendly & helpful.
Please don't close!!!! 🤞🤞🤞
6. september 2024
Uopfordret anmeldelse
great service by staff
11. september 2024
Uopfordret anmeldelse
Excellent service
Items arrived in good time. Well packaged. Good condition. I had to visit the store as one item didn't arrive as I expected and the matter was handled well. By the time I got the call from the store the next day the item was already received. Excellent service
31. august 2024
In stock
Showed online that there was 3 small black lantern in stock at Homebase in Streatham. Took a train all the way only to find that they didn't have it. A member of staff even took me to where it should be but there was none there or anywhere else. Very disappointing. Had to order online to be be delivered to the Catford branch which arrived the next day.
27. august 2024
Friendly and professional staff
JUNIOR at Streatham Vale branch was very helpful while I was shopping for laminate flooring. He offered his assistance and loaded and unloaded my troley with 9 packs of laminate flooring,
which I wouldn't be able to do by myself. Friendly and professional- thank you, Junior.
29. august 2024
Uopfordret anmeldelse
Ordered on Homebase website.
Ordered on Homebase website screws and covers for my new pvc corrugated shed roof.Price was very competitive and no delivery charge.They were delivered on time on the day stated.Excellent.Thank you.
22. august 2024
Fast and Efficient service
Ordered a BBQ for click and collect.
It was ready for collection about 15 mins later.
They then even brought it out to the car for me.
Great service from start to finish!
28. august 2024
Uopfordret anmeldelse
Pretends out of stock so don't have to help find product
Asked a member of staff (woman, dark hair in pony tail, Streatham Vale store, at around 1pm, 27th aug) where moth killer is. She didn't even give me eye contact. Just kept stocking shelf, said she hasn't seen it for ages.. They don't have any.
By the lack of customer service I didn't believe and continued walking around the store til I found fully stocked shelf. Moth killer sprays and cassettes and powders, loads!
If I was a Naive person.. I would of wasted a 20 min trip and walked out believing her!
Don't like dealing with people? ... Or doing basic requirement of your job, change roles!
27. august 2024
Uopfordret anmeldelse
Besvarelse fra Homebase - Streatham Vale
Hi Lewenna,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
I PURCHASED BATHROOM TILES ONLINE
I PURCHASED BATHROOM TILES ONLINE, RECEIVED AN EMAIL STATING THAT MY ORDER WOULD BE READY IN AN HOUR. I THEN RECEIVED A TEXT MESSAGE CONFIRMING MY ORDER IS READY. I TRAVEL TO THE STORE HOURS LATER ONLY TO BE TOLD THE ITEMS ARE NOT IN STOCK.
23. august 2024
Uopfordret anmeldelse
Besvarelse fra Homebase - Streatham Vale
Hi Errol,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Click & collect ready same day
Click & collect available same day, all ready, helpful staff, plenty parking. Pity Homebase no longer local to us.
19. august 2024
Uopfordret anmeldelse
Great service! Above and beyond
The young man instigated a pleasant but brief conversation( not enough to delay the queue but enough to build rapprt) I asked whether he sold a product he was knowledgeable enough to know exactly where it was on the shelf and because he couldn't leave the till, unbeknownst to me he called his colleague on his headset who was waiting for me by the product to help me find the right item. Honestly, felt well looked after by both employees. Fabulous service.
16. august 2024
Uopfordret anmeldelse
Great customer service
Collection was immediate from friendly staff
26. juli 2024
Uopfordret anmeldelse
The woman was abrupt
The woman was abrupt. She kept calling me hun after being rude. She is a weirdo. It also didn't help that the security was swearing in front of my 12 year old daughter. The woman behind the counter needs retraining.
12. august 2024
Uopfordret anmeldelse
Besvarelse fra Homebase - Streatham Vale
Hi leezey,
We’re sorry you’ve had a disappointing experience. We pride ourselves on our customer service, so we really appreciate you bringing this to our attention. Please be assured we have shared your feedback with the store management to review further and reach out in contact to you.
Thanks,
Team Homebase
So easy friendly staff…a joy!!!
1. august 2024
Uopfordret anmeldelse
Excellent service
Placed an order for multiple items and was ready to collect less than 30 min later. Friendly, helpful staff too.
27. juli 2024
Uopfordret anmeldelse
Easy to order and collect
Easy to order and collect, it was waiting for me by the till.
26. juli 2024
Uopfordret anmeldelse
Went really smoothly even though I…
Went really smoothly even though I wasn't the one to pick up. Excellent service. No problems at all.
20. juli 2024
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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